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Comparative Tests of Flu Vaccination Phone Messages

Comparative Tests of Flu Vaccination Phone Messages

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT03332992
Enrollment
7206
Registered
2017-11-06
Start date
2017-11-11
Completion date
2018-04-30
Last updated
2018-05-15

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Influenza, Human

Brief summary

This project is a partnership between Emmi Solutions, a private company that delivers health promotion messages to employees of client organizations, and the University of Michigan and affiliated academic investigators. In particular, Emmi sends out pre-recorded and interactive telephone calls on behalf of their healthcare clients to promote influenza vaccination each Fall. The collaboration will design various scripts (based on established risk communication, behavior change, and behavioral economic principles) to be pre-recorded and sent out on these calls on a randomized basis (with approval by client organizations), with the number of arms to vary based on the size of each client's participant list (to ensure sufficient statistical power within each client's sample). Emmi will deliver the calls and track individual responses to questions posed during the call. Emmi will then provide a de-identified dataset to the academic research team for analysis to determine whether any scripts provided greater or lesser effects to people's their motivations to get a flu vaccination.

Interventions

BEHAVIORALViral changes

Telephone script language provided pre-questions regarding the fact that influenza viruses change each year

BEHAVIORALProtect others

Telephone script language provided pre-questions emphasizing the need to protect vulnerable others

BEHAVIORALGeneral intentions

Question language asking about general interest in getting influenza vaccination

BEHAVIORALBehavioral intentions

Question language asking individual to make specific plans to be vaccinated

BEHAVIORALAccountability

Question language asking individual whether their care team can learn about their vaccination intentions

Sponsors

Emmi Solutions
CollaboratorUNKNOWN
University of Iowa
CollaboratorOTHER
University of Utah
CollaboratorOTHER
University of Michigan
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* Patient of client organizations of Emmi Solutions * Provided a phone number to their care team

Exclusion criteria

\-

Design outcomes

Primary

MeasureTime frameDescription
Vaccination intentions (Time 1)Day 1 (Assessed during the intervention telephone call)Question (language being manipulated) asking whether respondent intends to vaccinate

Secondary

MeasureTime frameDescription
Documented influenza vaccinationWithin 6 months / during 2017-2018 influenza seasonDocumentation (when available from Emmi Solutions' clients) via clients' employee records that influenza vaccination occurred

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026