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REACH VET Implementation Program Evaluation

Risk Stratified Enhancements to Clinical Care: Targeting Care for Patients Identified Through Predictive Modeling as Being at High Risk for Suicide, With the Office of Mental Health Operations

Status
Completed
Phases
Unknown
Study type
Observational
Source
ClinicalTrials.gov
Registry ID
NCT03280225
Acronym
REACH VET
Enrollment
28
Registered
2017-09-12
Start date
2017-09-18
Completion date
2020-12-31
Last updated
2024-01-25

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Suicide

Keywords

Suicide, Prevention, Implementation, Facilitation

Brief summary

The VA's Office of Mental Health and Suicide Prevention implemented an new program to increase suicide prevention outreach for Veterans at highest risk for suicide. Using a statistical model, REACH VET, short for Recovery Engagement and Coordination for Health - Veterans Enhanced Treatment, uses information from Veterans' health records to identify those who are at a higher risk for suicide, hospitalization, illness, or other negative outcomes. Once a Veteran is identified, his or her VA mental health or primary care provider reaches out to check on the Veteran's well-being and review their treatment plan to determine if enhanced care is needed. The goal of the current study was to evaluate the implementation of this program. The objectives of this evaluation were to evaluate how well this program is put into place using an implementation strategy called virtual external facilitation, and to collect data about the cost of the program and the strategy.

Detailed description

The VA's Office of Mental Health and Suicide Prevention is implemented an innovative new program to increase suicide prevention outreach and target Veterans at highest risk for suicide. Using a new predictive model, REACH VET, short for Recovery Engagement and Coordination for Health - Veterans Enhanced Treatment, analyzes existing data from Veterans' health records to identify those who are at a statistically elevated risk for suicide, hospitalization, illness, or other adverse outcomes. Once a Veteran is identified, their VA mental health or primary care provider reaches out to check on the Veteran's well-being and review their condition(s) and treatment plans to determine if enhanced care is needed. The goal of the proposed study is to evaluate the implementation of REACH VET. The objectives of this evaluation are to: 1. evaluate the implementation of REACH VET using virtual external facilitation, and 2. collect preliminary data about the cost and cost offsets. The current evaluation will examine the impact of a virtual external facilitation strategy on the implementation of REACH VET in 28 medical facilities across 7 Veteran Integrated Service Networks (VISNs) in a stepped wedge design. Primary implementation outcomes include metrics of REACH VET implementation: coordinator assignment, provider assignment, care evaluation, and attempted outreach. Qualitative interviews will be conducted with implementation facilitators, Suicide Prevention Coordinator(s), clinical leadership, and providers to identify barriers and facilitators to implementation of REACH VET and the experience of facilitation. Secondary data will be collected on the cost of the intervention and the cost of implementation strategy.

Interventions

Facilitation is an evidence-based implementation strategy to support sites that have difficulty implementing innovative programs. Facilitation is a multi-faceted process of interactive problem solving and support that occurs in the context of a recognized need for improvement and a supportive interpersonal relationship (Powell et al., 2015). Facilitation has been used nationally across VA to implement a number of different clinical interventions. The current project will examine this minimally intensive version of implementation facilitation, virtual external facilitation.

Sponsors

VA Office of Research and Development
Lead SponsorFED

Study design

Observational model
ECOLOGIC_OR_COMMUNITY
Time perspective
PROSPECTIVE

Eligibility

Sex/Gender
ALL
Healthy volunteers
Yes

Inclusion criteria

* VA employee at a facility receiving virtual external facilitation * Involved in REACH VET implementation

Exclusion criteria

* Not a VA employee * Not employed at a facility receiving virtual external facilitation * Not involved in REACH VET implementation

Design outcomes

Primary

MeasureTime frameDescription
Coordinator Assigned Post-Implementation6 months after implementation was completedThe average percentage of eligible Veterans across all 23 participating sites having a coordinator assigned within 2 weeks of the monthly REACH VET report being released during the 6 month post-implementation period.
Provider Assigned Post-Implementation6 month period following implementationThe average percentage of eligible Veterans across all 23 participating sites having a provider assigned within 2 weeks of the monthly REACH VET report being released during the 6 month post-implementation period .
Care Evaluation Performed Post-Implementation6 month period following implementationThe average percentage of eligible Veterans across all 23 participating sites receiving a care evaluation within 2 weeks of the monthly REACH VET report being released during the 6 month post-implementation period.
Attempted Outreach Post-Implementation6 month period following implementationThe average percentage of eligible Veterans across all 23 participating sites where outreach was attempted within 2 weeks of the monthly REACH VET report being released during the 6 month post-implementation period.

Secondary

MeasureTime frameDescription
Organizational Readiness for Change Survey1 monthEligible staff at participating VA facilities were solicited to complete a modified version of the Texas Christian University Organizational Readiness for Change - Staff (TCU ORC-S). We abbreviated the original instrument to 62 items and modified text for contextual relevance. Responses were collected from 22 sites across five Veteran Integrated Service Networks (VISN). The responses were scored on ten scales: Program Needs (10 - 50 higher is preferred), Training Needs (10 - 50 higher is preferred), Pressure for Change (10 - 50 higher is preferred), Staffing (10 - 50 higher is preferred), Mission (10 - 50 higher is preferred), Cohesion (10 - 50 higher is preferred), Autonomy (10 - 50 higher is preferred), Communication (10 - 50 higher is preferred), Stress (10 - 50 lower is preferred) and Change (10 - 50 lower is preferred).

Countries

United States

Participant flow

Recruitment details

VA Medical Centers in five Veteran Integrated Service Networks were identified by leadership as needing additional support in or der to implement REACH VET.

Pre-assignment details

This study focuses on the implementation of an innovative new program to increase suicide prevention within VHA. Twenty-eight (28) VHA medical facilities were identified by leadership from seven Veteran Integrated Service Networks (VISN) for implementation based upon need for additional support in standing up the program. All outcomes were reported at the facility level. No patients were enrolled in this study and no outcomes are reported at the patient level.

Participants by arm

ArmCount
VISNs Requesting Implementation Support
This cohort consists of VA Medical Centers (VAMC's) needing additional implementation support to fully implement REACH VET as identified by Veteran Integrated Service Network (VISN) leadership, and that agreed to participate. External facilitation: Facilitation is an evidence-based implementation strategy to support sites that have difficulty implementing innovative programs. Facilitation is a multi-faceted process of interactive problem solving and support that occurs in the context of a recognized need for improvement and a supportive interpersonal relationship (Powell et al., 2015). Facilitation has been used nationally across VA to implement a number of different clinical interventions. The current project will examine this minimally intensive version of implementation facilitation, virtual external facilitation.
0
VISNs Requesting Implementation Support
This cohort consists of VA Medical Centers (VAMC's) needing additional implementation support to fully implement REACH VET as identified by Veteran Integrated Service Network (VISN) leadership, and that agreed to participate. External facilitation: Facilitation is an evidence-based implementation strategy to support sites that have difficulty implementing innovative programs. Facilitation is a multi-faceted process of interactive problem solving and support that occurs in the context of a recognized need for improvement and a supportive interpersonal relationship (Powell et al., 2015). Facilitation has been used nationally across VA to implement a number of different clinical interventions. The current project will examine this minimally intensive version of implementation facilitation, virtual external facilitation.
23
Total23

Baseline characteristics

CharacteristicVISNs Requesting Implementation Support
Age, ContinuousNA VAMC
Care Evaluation Performed Pre-Implementation63.4 percentage
STANDARD_DEVIATION 23.9
Coordinator Accepted Pre-Implementation88.5 percent
STANDARD_DEVIATION 16.7
Outreach Attempted Pre-Implementation56.2 percent
STANDARD_DEVIATION 77
Provider Assigned Pre-Implementation68.1 percentage
STANDARD_DEVIATION 25.5
Race/Ethnicity, Customized
Units
NA VAMC
Sex: Female, Male
Female
NA VAMC
Sex: Female, Male
Male
NA VAMC

Adverse events

Event typeEG000
affected / at risk
deaths
Total, all-cause mortality
0 / 0
other
Total, other adverse events
0 / 0
serious
Total, serious adverse events
0 / 0

Outcome results

Primary

Attempted Outreach Post-Implementation

The average percentage of eligible Veterans across all 23 participating sites where outreach was attempted within 2 weeks of the monthly REACH VET report being released during the 6 month post-implementation period.

Time frame: 6 month period following implementation

Population: Data not collected at the participant level

ArmMeasureValue (MEAN)Dispersion
VISNs Requesting Implementation SupportAttempted Outreach Post-Implementation77.0 percentStandard Deviation 20.6
Comparison: Odds Ratio of eligible Veterans where outreach was attempted during the 6 month period following implementation compared to eligible Veterans where outreach was attempted in the 6 month period prior to implementation.p-value: 0.01195% CI: [1.08, 1.76]Regression, Logistic
Primary

Care Evaluation Performed Post-Implementation

The average percentage of eligible Veterans across all 23 participating sites receiving a care evaluation within 2 weeks of the monthly REACH VET report being released during the 6 month post-implementation period.

Time frame: 6 month period following implementation

Population: Data not collected at the participant level

ArmMeasureValue (MEAN)Dispersion
VISNs Requesting Implementation SupportCare Evaluation Performed Post-Implementation83.6 percentStandard Deviation 18.9
Comparison: Odds Ratio of eligible Veterans receiving a care evaluation during the 6 month period following implementation compared to eligible Veterans receiving a care evaluation in the 6 month period prior to implementation.p-value: 0.19995% CI: [0.9, 1.7]Regression, Logistic
Primary

Coordinator Assigned Post-Implementation

The average percentage of eligible Veterans across all 23 participating sites having a coordinator assigned within 2 weeks of the monthly REACH VET report being released during the 6 month post-implementation period.

Time frame: 6 months after implementation was completed

Population: Data not collected at the participant level

ArmMeasureValue (MEAN)Dispersion
VISNs Requesting Implementation SupportCoordinator Assigned Post-Implementation97.6 percentageStandard Deviation 1
Comparison: Odds Ratio of eligible Veterans being assigned a coordinator during the 6 month period following implementation compared to eligible Veterans being assigned a coordinator in the 6 month period prior to implementation.p-value: 0.30295% CI: [0.73, 2.82]Regression, Logistic
Primary

Provider Assigned Post-Implementation

The average percentage of eligible Veterans across all 23 participating sites having a provider assigned within 2 weeks of the monthly REACH VET report being released during the 6 month post-implementation period .

Time frame: 6 month period following implementation

Population: Data not collected at the participant level

ArmMeasureValue (MEAN)Dispersion
VISNs Requesting Implementation SupportProvider Assigned Post-Implementation87.2 percentStandard Deviation 17.3
Comparison: Odds Ratio of eligible Veterans being assigned a provider during the 6 month period following implementation compared to eligible Veterans being assigned a provider in the 6 month period prior to implementation.p-value: 0.22695% CI: [0.86, 1.93]Regression, Logistic
Secondary

Organizational Readiness for Change Survey

Eligible staff at participating VA facilities were solicited to complete a modified version of the Texas Christian University Organizational Readiness for Change - Staff (TCU ORC-S). We abbreviated the original instrument to 62 items and modified text for contextual relevance. Responses were collected from 22 sites across five Veteran Integrated Service Networks (VISN). The responses were scored on ten scales: Program Needs (10 - 50 higher is preferred), Training Needs (10 - 50 higher is preferred), Pressure for Change (10 - 50 higher is preferred), Staffing (10 - 50 higher is preferred), Mission (10 - 50 higher is preferred), Cohesion (10 - 50 higher is preferred), Autonomy (10 - 50 higher is preferred), Communication (10 - 50 higher is preferred), Stress (10 - 50 lower is preferred) and Change (10 - 50 lower is preferred).

Time frame: 1 month

Population: Eligible staff from all participating facilities were solicited to complete the modified Texas Christian University Organizational Readiness for Change for Staff (TCU ORC-S). Eligible staff were not considered enrolled but did contribute to this assessment.

ArmMeasureGroupValue (MEAN)Dispersion
VISNs Requesting Implementation SupportOrganizational Readiness for Change SurveyPressure for Change29.91 score on a scaleStandard Deviation 5.04
VISNs Requesting Implementation SupportOrganizational Readiness for Change SurveyChange31.30 score on a scaleStandard Deviation 5.74
VISNs Requesting Implementation SupportOrganizational Readiness for Change SurveyStaffing29.86 score on a scaleStandard Deviation 6.61
VISNs Requesting Implementation SupportOrganizational Readiness for Change SurveyStress33.19 score on a scaleStandard Deviation 8.14
VISNs Requesting Implementation SupportOrganizational Readiness for Change SurveyCommunication31.74 score on a scaleStandard Deviation 7.27
VISNs Requesting Implementation SupportOrganizational Readiness for Change SurveyTraining Needs21.90 score on a scaleStandard Deviation 5.25
VISNs Requesting Implementation SupportOrganizational Readiness for Change SurveyProgram Needs25.77 score on a scaleStandard Deviation 7.78
VISNs Requesting Implementation SupportOrganizational Readiness for Change SurveyAutonomy34.78 score on a scaleStandard Deviation 5.71
VISNs Requesting Implementation SupportOrganizational Readiness for Change SurveyCohesion31.67 score on a scaleStandard Deviation 10.3
VISNs Requesting Implementation SupportOrganizational Readiness for Change SurveyMission33.46 score on a scaleStandard Deviation 6.94
VISN BOrganizational Readiness for Change SurveyTraining Needs25.94 score on a scaleStandard Deviation 8.49
VISN BOrganizational Readiness for Change SurveyProgram Needs31.74 score on a scaleStandard Deviation 7.27
VISN BOrganizational Readiness for Change SurveyPressure for Change30.56 score on a scaleStandard Deviation 6.16
VISN BOrganizational Readiness for Change SurveyStaffing28.23 score on a scaleStandard Deviation 6.64
VISN BOrganizational Readiness for Change SurveyMission31.38 score on a scaleStandard Deviation 6.96
VISN BOrganizational Readiness for Change SurveyCohesion32.36 score on a scaleStandard Deviation 8
VISN BOrganizational Readiness for Change SurveyAutonomy32.47 score on a scaleStandard Deviation 5.75
VISN BOrganizational Readiness for Change SurveyCommunication28.18 score on a scaleStandard Deviation 6.87
VISN BOrganizational Readiness for Change SurveyStress34.63 score on a scaleStandard Deviation 6.93
VISN BOrganizational Readiness for Change SurveyChange29.52 score on a scaleStandard Deviation 6.3
VISN COrganizational Readiness for Change SurveyCohesion35.24 score on a scaleStandard Deviation 8.58
VISN COrganizational Readiness for Change SurveyStress30.71 score on a scaleStandard Deviation 11.79
VISN COrganizational Readiness for Change SurveyPressure for Change30.00 score on a scaleStandard Deviation 6.8
VISN COrganizational Readiness for Change SurveyStaffing30.00 score on a scaleStandard Deviation 6.08
VISN COrganizational Readiness for Change SurveyTraining Needs30.00 score on a scaleStandard Deviation 13.84
VISN COrganizational Readiness for Change SurveyMission32.29 score on a scaleStandard Deviation 10.09
VISN COrganizational Readiness for Change SurveyAutonomy32.00 score on a scaleStandard Deviation 7.83
VISN COrganizational Readiness for Change SurveyProgram Needs32.86 score on a scaleStandard Deviation 11.47
VISN COrganizational Readiness for Change SurveyChange29.71 score on a scaleStandard Deviation 11.97
VISN COrganizational Readiness for Change SurveyCommunication29.86 score on a scaleStandard Deviation 6.99
VISN DOrganizational Readiness for Change SurveyTraining Needs25.93 score on a scaleStandard Deviation 7.33
VISN DOrganizational Readiness for Change SurveyChange32.72 score on a scaleStandard Deviation 5.82
VISN DOrganizational Readiness for Change SurveyProgram Needs28.96 score on a scaleStandard Deviation 7.55
VISN DOrganizational Readiness for Change SurveyPressure for Change29.29 score on a scaleStandard Deviation 6.03
VISN DOrganizational Readiness for Change SurveyCohesion33.75 score on a scaleStandard Deviation 7.56
VISN DOrganizational Readiness for Change SurveyCommunication30.80 score on a scaleStandard Deviation 7.27
VISN DOrganizational Readiness for Change SurveyStress31.31 score on a scaleStandard Deviation 8.11
VISN DOrganizational Readiness for Change SurveyAutonomy35.98 score on a scaleStandard Deviation 4.8
VISN DOrganizational Readiness for Change SurveyStaffing31.15 score on a scaleStandard Deviation 6.37
VISN DOrganizational Readiness for Change SurveyMission33.27 score on a scaleStandard Deviation 6.48
VISN EOrganizational Readiness for Change SurveyStaffing26.67 score on a scaleStandard Deviation 4.84
VISN EOrganizational Readiness for Change SurveyStress36.97 score on a scaleStandard Deviation 8.32
VISN EOrganizational Readiness for Change SurveyMission30.21 score on a scaleStandard Deviation 7.45
VISN EOrganizational Readiness for Change SurveyCohesion33.32 score on a scaleStandard Deviation 8.49
VISN EOrganizational Readiness for Change SurveyChange31.47 score on a scaleStandard Deviation 4.63
VISN EOrganizational Readiness for Change SurveyAutonomy32.24 score on a scaleStandard Deviation 5.22
VISN EOrganizational Readiness for Change SurveyProgram Needs27.17 score on a scaleStandard Deviation 10.29
VISN EOrganizational Readiness for Change SurveyCommunication30.32 score on a scaleStandard Deviation 7.16
VISN EOrganizational Readiness for Change SurveyPressure for Change28.87 score on a scaleStandard Deviation 8.74
VISN EOrganizational Readiness for Change SurveyTraining Needs24.78 score on a scaleStandard Deviation 9.64
Comparison: Program Needsp-value: 0.018ANOVA
Comparison: Training Needsp-value: 0.136ANOVA
p-value: 0.812ANOVA
p-value: 0.358ANOVA
p-value: 0.748ANOVA
Comparison: Cohesionp-value: 0.748ANOVA
Comparison: Autonomyp-value: 0.005ANOVA
Comparison: Communicationp-value: 0.224ANOVA
Comparison: Stressp-value: 0.043ANOVA
Comparison: Changep-value: 0.096ANOVA

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026