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Comparing SMS and E-mail Reminders in an Online Smoking Cessation Intervention

An RCT Comparing Reminders Sendt by SMS or by E-mail in an Online Smoking Cessation Intervention

Status
UNKNOWN
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT03276767
Enrollment
700
Registered
2017-09-08
Start date
2017-09-12
Completion date
2022-10-01
Last updated
2021-10-08

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Nicotine Dependence Tobacco Product

Keywords

online intervention, e-Health, reminder, SMS-textmessage, e-mail, mobile phone, cell phone

Brief summary

The primary purpose of the current study is to compare the effect of SMS-textmessage vs e-mail reminders on user engagement and proportion of reported quit attempts in an online smoking cessation intervention.

Detailed description

Web- and mobile phone health behavior change interventions, including smoking cessation programs, offer great promise, but little is known about how such interventions should be designed to increase user engagement. The primary purpose of the current study is to compare the effect of SMS-textmessage vs e-mail reminders on user engagement and proportion of reported quit attempts in an online smoking cessation intervention. The investigators propose a 2-arm RCT with 700 adult study participants that all receive a best practices web-based smoking cessation program designed for use on smart phones (web-app). The intervention includes a ten day preparation phase, in which participants continue smoking. On the eleventh day (and onward) the user will receive a session in which (s)he is asked whether (s)he has quit smoking or not. If not, the user will receive additional treatment sessions until (s)he reports having quit (or dropped out of the study). Each day (for up to 14 days) a new unique session is assigned to the user. However, if the user does not log on to the web-intervention and starts using the session by noon on the second day after assignment, the user will receive a reminder to do so. When a user is to be sent a reminder for the first time, (s)he will be randomized to either receive such reminders by SMS or by e-mail. The primary outcome is reporting a quit attempt or not. Secondary outcomes include number web-sessions started and completed and time spent navigating sessions after the first reminder is received.

Interventions

OTHEREndre

The online intervention, Endre, a digital smoking cessation counsellor that communicates with the user primarily through interactive web-sessions. Intervention content is tailored based on user input and individual usage pattern. Up to 14 unique sessions is assigned to the users during the study period, one each day. If a user does not start a session by noon on the second day a reminder will be sendt.

Sponsors

The Research Council of Norway
CollaboratorOTHER
Charles University, Czech Republic
CollaboratorOTHER
University of Oslo
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
PREVENTION
Masking
NONE

Masking description

The recruitment procedure and the treatment is fully automated and delivered by web, e-mail and SMS-textmessages - i.e., the participant is not contacted by any care providers, investigators or assessors during recruitment or treatment.

Intervention model description

Participants receive one out of two versions of a web-based smoking cessation program. The only difference between the two versions is the medium of the reminder: either SMS-textmessage or e-mail.

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* 18 years or older * current smoker * determined to or considering to quit smoking * provide valid e-mail address * provide valid norwegian cell phone number * complete a baseline questionnaire * start using the intervention (pushing the next page button one time or more on the first session provided) * has not logged on to any of the online session within noon on the second day after that particular session was made available

Exclusion criteria

* Not starting the first treatment session * Taking every treatment session on time (no need for reminders, and thus not randomized)

Design outcomes

Primary

MeasureTime frameDescription
Quit attemptWithin 6 weeks after starting the first session of the interventionUser report a quit attempt

Secondary

MeasureTime frameDescription
Number of sessions completedWithin 6 weeks after starting the first session of the interventionCounted from after first reminder until reported quitting or study dropout (a unique session is made available each day)
Number of sessions started after first reminderWithin 6 weeks after starting the first session of the interventionCounted from after first reminder until reported quitting or study dropout (a unique session is made available each day)

Countries

Czechia, Norway

Contacts

Primary ContactHåvar Brendryen, PhD
brendryen@gmail.com99521714

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 12, 2026