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Evaluation of Behavioral Health-Virtual Patient Navigation Team (BH-VPN)

An Evaluation of ED to Admission Conversion Among Patients With a Telepsychiatric Consult Who Are Followed by a Behavioral Health - Virtual Patient Navigation Team

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT03204643
Enrollment
637
Registered
2017-07-02
Start date
2017-06-12
Completion date
2018-03-31
Last updated
2022-04-21

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Mental Health

Brief summary

Patients who present to one of the participating EDs with a telepsychiatric consult performed will be treated and followed per the behavioral health virtual patient navigation pathway (BH-VPN) or usual care. The BH-VPN is inclusive of several components which will all be consistently applied to patients randomized to the intervention, as well as having access to behavioral health trained patient navigators. These key components are often deployed inconsistently as a part of usual care, but per the intervention, will be completed in totality for subjects who are assigned to and participate in the BH-VPN plan. This study includes a qualitative sub-study to measure perceptions of the impact of the BH-VPN on readmission rates and patient outcomes, experiences with the services provided by the BH-VPN, and provider and clinician ideas for how to improve the services provided by the BH-VPN.

Interventions

BEHAVIORALBH-VPN

A bundle of usual care components, applied consistently and completely, along with access to behavioral health specific patient navigators and navigation services.

Sponsors

Wake Forest University Health Sciences
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* Present at a participating ED * Completed telepsychiatric consult as captured in the EMR * Completed telepsychiatric consult Monday - Friday during Navigator's potential hours of operation.

Exclusion criteria

* None per the protocol

Design outcomes

Primary

MeasureTime frameDescription
Emergency Department to Inpatient Conversion Rate5 daysadmission from the Emergency Department with behavioral health consult completed, to an inpatient or observation setting.

Secondary

MeasureTime frameDescription
Quality, Comfort, and Care (QCC) Defined Readmission Rate30 daysreadmission within 30 days to the same facility
Patient-centric (Protocol Defined) Readmission Rate30 daysreadmission within 30 days to any facility which Carolinas Healthcare System have access to the data
Utilization of Healthcare Services Post-discharge From Emergency Department45 daysNumber of Emergency Department, inpatient, observation encounters

Countries

United States

Participant flow

Participants by arm

ArmCount
BH-VPN
A bundle of usual care components applied consistently and completely, plus access to mental health trained patient navigators and navigation services. BH-VPN: A bundle of usual care components, applied consistently and completely, along with access to behavioral health specific patient navigators and navigation services.
323
Usual Care
The standard intervention (Control - Usual Care) is given in this population. May contain some of the BH-VPN components.
314
Total637

Baseline characteristics

CharacteristicBH-VPNTotalUsual Care
Age, Continuous39.5 years
STANDARD_DEVIATION 16.8
39.7 years
STANDARD_DEVIATION 16.5
39.8 years
STANDARD_DEVIATION 16.3
Race (NIH/OMB)
American Indian or Alaska Native
3 Participants4 Participants1 Participants
Race (NIH/OMB)
Asian
4 Participants7 Participants3 Participants
Race (NIH/OMB)
Black or African American
105 Participants195 Participants90 Participants
Race (NIH/OMB)
More than one race
2 Participants3 Participants1 Participants
Race (NIH/OMB)
Native Hawaiian or Other Pacific Islander
0 Participants0 Participants0 Participants
Race (NIH/OMB)
Unknown or Not Reported
39 Participants76 Participants37 Participants
Race (NIH/OMB)
White
170 Participants352 Participants182 Participants
Region of Enrollment
United States
323 participants637 participants314 participants
Sex: Female, Male
Female
140 Participants279 Participants139 Participants
Sex: Female, Male
Male
183 Participants358 Participants175 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
0 / 3234 / 314
other
Total, other adverse events
0 / 3230 / 314
serious
Total, serious adverse events
0 / 3230 / 314

Outcome results

Primary

Emergency Department to Inpatient Conversion Rate

admission from the Emergency Department with behavioral health consult completed, to an inpatient or observation setting.

Time frame: 5 days

Population: The number of patients that were admitted

ArmMeasureValue (NUMBER)
BH-VPNEmergency Department to Inpatient Conversion Rate178 participants
Usual CareEmergency Department to Inpatient Conversion Rate198 participants
p-value: 0.0695% CI: [0.54, 1.02]Regression, Logistic
Secondary

Patient-centric (Protocol Defined) Readmission Rate

readmission within 30 days to any facility which Carolinas Healthcare System have access to the data

Time frame: 30 days

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
BH-VPNPatient-centric (Protocol Defined) Readmission Rate28 Participants
Usual CarePatient-centric (Protocol Defined) Readmission Rate23 Participants
p-value: 0.6295% CI: [0.65, 2.08]Mixed Models Analysis
Secondary

Quality, Comfort, and Care (QCC) Defined Readmission Rate

readmission within 30 days to the same facility

Time frame: 30 days

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
BH-VPNQuality, Comfort, and Care (QCC) Defined Readmission Rate7 Participants
Usual CareQuality, Comfort, and Care (QCC) Defined Readmission Rate2 Participants
p-value: 0.7695% CI: [0.7, 1.64]Mixed Models Analysis
Secondary

Utilization of Healthcare Services Post-discharge From Emergency Department

Number of Emergency Department, inpatient, observation encounters

Time frame: 45 days

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
BH-VPNUtilization of Healthcare Services Post-discharge From Emergency Department112 Participants
Usual CareUtilization of Healthcare Services Post-discharge From Emergency Department89 Participants
p-value: 0.080.96% CI: [0.96, 1.9]Mixed Models Analysis

Source: ClinicalTrials.gov · Data processed: Feb 19, 2026