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Comparison of Outreach Methods to Encourage Enrollment in Diabetes Prevention and Weight Management Programs

Comparison of Outreach Methods to Encourage Enrollment in Diabetes Prevention and Weight Management Programs

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT03200535
Enrollment
6588
Registered
2017-06-27
Start date
2017-06-26
Completion date
2017-11-10
Last updated
2019-12-13

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Obesity, PreDiabetes

Brief summary

Individuals with prediabetes are at increased risk for developing diabetes. Higher hemoglobin A1c's (6.1-6.4%) are associated with a high risk of developing diabetes. It is known that programs such weight management classes and one-on-one counseling with registered dieticians can lead to weight loss and decrease the risk of diabetes. However, engagement of Kaiser Permanente Colorado members in these activities is low. The purpose of this study is to determine which of three outreach methods is most effective in increasing engagement in these activities.

Interventions

OTHEREHR gaps

Gaps will appear in the electronic health record and patient portal in order to prompt referral by provider or patient

OTHERBulk outreach

A bulk letter or email will be sent

OTHERDietician call

Patients will receive a personalized call by a registered dietitian

Sponsors

Kaiser Permanente
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE

Intervention model description

Individuals with a body mass index between 25 and 30 are randomized 1:1 to the Usual Care or EHR Gap arms. Individuals with a body mass index \>=30 are randomized to all 4 arms, with n=1000 for the Personalized Outreach arm and 1:1:1 for the other three arms.

Eligibility

Sex/Gender
ALL
Age
18 Years to 75 Years
Healthy volunteers
No

Inclusion criteria

* Kaiser Permanente Member * Age 18-75 * Prediabetes * BMI \>= 25 * A1c 6.1-6.4% * No dietitian visit within the past 3 years

Exclusion criteria

\- Pregnancy

Design outcomes

Primary

MeasureTime frameDescription
Enrollment in Diabetes Prevention or Weight Management Class (Online)4.5 months (6/26/2017-11/10/2017)Percent of individuals who have enrolled in online diabetes prevention or weight management classes (online) over a 4.5 month period

Secondary

MeasureTime frameDescription
Enrollment in Diabetes Prevention or Weight Management Class (in Person)4.5 months (6/26/2017-11/10/2017)Percent of individuals who have enrolled in diabetes prevention or weight management class (in person) over a 4.5 month follow-up period

Countries

United States

Participant flow

Participants by arm

ArmCount
Usual Care
Usual care
1,863
Electronic Health Record Gaps
Gaps will appear in the electronic health record and patient portal in order to prompt referral by provider or patient EHR gaps: Gaps will appear in the electronic health record and patient portal in order to prompt referral by provider or patient
1,863
Bulk Outreach
Gaps will appear in the electronic health record and patient portal in order to prompt referral by provider or patient; in addition a bulk letter or email will be sent EHR gaps: Gaps will appear in the electronic health record and patient portal in order to prompt referral by provider or patient Bulk outreach: A bulk letter or email will be sent
1,862
Personalized Outreach
Gaps will appear in the electronic health record and patient portal in order to prompt referral by provider or patient; in addition a bulk letter or email will be sent and patients will receive a personalized call by a registered dietitian EHR gaps: Gaps will appear in the electronic health record and patient portal in order to prompt referral by provider or patient Bulk outreach: A bulk letter or email will be sent Dietician call: Patients will receive a personalized call by a registered dietitian
1,000
Total6,588

Baseline characteristics

CharacteristicTotalPersonalized OutreachBulk OutreachElectronic Health Record GapsUsual Care
A1c6.3 %
STANDARD_DEVIATION 0.17
6.3 %
STANDARD_DEVIATION 0.18
6.3 %
STANDARD_DEVIATION 0.18
6.3 %
STANDARD_DEVIATION 0.18
6.3 %
STANDARD_DEVIATION 0.18
Age, Continuous58.2 years
STANDARD_DEVIATION 11
58.3 years
STANDARD_DEVIATION 10.9
58.0 years
STANDARD_DEVIATION 11.1
58.2 years
STANDARD_DEVIATION 11
59.1 years
STANDARD_DEVIATION 10.9
BMI36.4 kg/m^2
STANDARD_DEVIATION 5.8
36.4 kg/m^2
STANDARD_DEVIATION 5.5
36.6 kg/m^2
STANDARD_DEVIATION 5.9
36.3 kg/m^2
STANDARD_DEVIATION 6.1
36.3 kg/m^2
STANDARD_DEVIATION 5.6
Race and Ethnicity Not Collected0 Participants
Sex: Female, Male
Female
3556 Participants544 Participants990 Participants1023 Participants999 Participants
Sex: Female, Male
Male
3015 Participants453 Participants871 Participants833 Participants858 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
EG002
affected / at risk
EG003
affected / at risk
deaths
Total, all-cause mortality
2 / 1,8632 / 1,8633 / 1,8621 / 1,000
other
Total, other adverse events
0 / 1,8630 / 1,8630 / 1,8620 / 1,000
serious
Total, serious adverse events
0 / 1,8630 / 1,8630 / 1,8620 / 1,000

Outcome results

Primary

Enrollment in Diabetes Prevention or Weight Management Class (Online)

Percent of individuals who have enrolled in online diabetes prevention or weight management classes (online) over a 4.5 month period

Time frame: 4.5 months (6/26/2017-11/10/2017)

Population: Entire population was analyzed

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Usual CareEnrollment in Diabetes Prevention or Weight Management Class (Online)7 Participants
Electronic Health Record GapsEnrollment in Diabetes Prevention or Weight Management Class (Online)12 Participants
Bulk OutreachEnrollment in Diabetes Prevention or Weight Management Class (Online)39 Participants
Personalized OutreachEnrollment in Diabetes Prevention or Weight Management Class (Online)59 Participants
p-value: <0.001Chi-squared
Secondary

Enrollment in Diabetes Prevention or Weight Management Class (in Person)

Percent of individuals who have enrolled in diabetes prevention or weight management class (in person) over a 4.5 month follow-up period

Time frame: 4.5 months (6/26/2017-11/10/2017)

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Usual CareEnrollment in Diabetes Prevention or Weight Management Class (in Person)15 Participants
Electronic Health Record GapsEnrollment in Diabetes Prevention or Weight Management Class (in Person)14 Participants
Bulk OutreachEnrollment in Diabetes Prevention or Weight Management Class (in Person)24 Participants
Personalized OutreachEnrollment in Diabetes Prevention or Weight Management Class (in Person)25 Participants
p-value: <0.001Chi-squared

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026