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Study for the Employment Retention of Veterans

Study for the Employment Retention of Veterans

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT03085953
Acronym
SERVe
Enrollment
511
Registered
2017-03-21
Start date
2013-04-30
Completion date
2019-02-07
Last updated
2019-07-23

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Health Behavior, Well-Being, Workplace Outcomes

Keywords

Psychological health, Well-being, Employee

Brief summary

The Study for Employment Retention of Veterans (SERVe) is a randomized controlled trial, available exclusively to Oregon employers of veterans. It is designed to develop and scientifically evaluate Veteran-supportive supervisor training (VSST) that may enhance retention of veterans, with the goal of improving workplace culture and general well-being to our service members. The intervention, applied to workplace supervisors, will be measured by experience of veterans, assessing workplace experiences, health, well-being, as well as employees' spouse/partners' family experiences, health and well-being, and workplace outcomes.

Detailed description

The overall goal of the Study for Employment Retention of Veterans (SERVe) study is to improve health and well-being of current and former service members employed in participating Oregon organizations. The SERVe Study seeks to do this by training supervisors to support veteran employees by focusing on a reduction in work-life stress while increasing supportive supervisor behavior. The SERVe Study proposes that supervisor supportiveness can influence workplace experience, health, and well-being of service members, as well as of their families. The investigators of the SERVe Study expect positive results for study participants, including reduced stress and increased social support, reduction in negative workplace experiences, and improvement in family well-being outcomes. Longer term, these effects are expected to create a more supportive work environment, which has positive effects on safety, health, well-being, family, and organizational outcomes. Veteran participants are measured at baseline, three months, and nine months. Veteran spouses are invited to participate as well. Married and cohabitating veterans and their partners are invited to participate in the Daily Family Study (DFS), a 32-day daily diary survey after baseline and at six months.

Interventions

BEHAVIORALVeteran Supportive Supervisor Training

The family supportive supervisor behavior (FSSB) training intervention developed by Hammer and colleagues (2011) will be used as the basis for the development of the VSST intervention in the present study. In addition, we will draw on critical elements of training provided by the Employer Support of the Guard and Reserve (ESGR), information about potential mental and physical health effects of being in combat, and information to help reduce the stigma associated with returning veterans; in other words, de-clinicalizing their symptoms. Furthermore, this intervention study falls under the more general rubric of soldier resilience, but more specifically addresses both veteran and family resilience upon return from combat. The details of the training content will be researched and developed during the funded project period.

OTHERWaitlist Control

Control group will receive training following all measurements points to serve as a comparison group

Sponsors

Portland State University
CollaboratorOTHER
United States Department of Defense
CollaboratorFED
Oregon Health and Science University
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
OTHER
Masking
DOUBLE (Subject, Investigator)

Eligibility

Sex/Gender
ALL
Age
18 Years to 65 Years
Healthy volunteers
Yes

Inclusion criteria

* Must have served in the United States Armed Forces since September, 2001 * Must work at least 20 hours per week at a participating organization

Exclusion criteria

\-

Design outcomes

Primary

MeasureTime frameDescription
Change in Veteran Supportive Supervisor Behavior as measured by Perry et al.'s (2017) scale3 month and 9 months after Baseline assessmentVSSB as measured by Perry et al.'s (2017) scale, as impacted by the Veteran Supportive Supervisor Training

Secondary

MeasureTime frameDescription
Change in Work-Family Conflict as assessed by Matthews et al.'s (2010) Work-Family Conflict Scale3 and 9 months after baseline assessmentas assessed by Matthews et al.'s (2010) Work-Family Conflict Scale

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026