Patient Readmission
Conditions
Keywords
Tertiary Care Center, Patient Readmission, Health Services Research, Hospital Readmissions
Brief summary
This randomized controlled trial examines the effects of a transitional care clinic for high-risk patients at an academic medical center who had no trusted medical home. The trial will provide the first reliable evaluation of the Northwestern Transitional Care Clinic / Follow Up Clinic's (NFC) impact on re-admissions, care coordination, and costs. This research will allow us to assess the value of the NFC and similar models of care for providing a more coordinated care approach that results in better treatment outcomes for urban poor populations. It is hypothesized that NFC patients will have fewer 90-day re-hospitalizations and are more likely to have a usual source of primary care 6 months after discharge.
Detailed description
The Northwestern Transitional Care Follow-up Clinic (NFC) was established in 2012 to improve the coordination of care for these patients following inpatient or Emergency Department discharge from Northwestern Memorial Hospital. Since 2012, the NFC has constructed an integrated team care approach, logging about 2000 post-discharge encounters with Medicaid or patients without insurance. The NFC model has evolved over the past 2 years in response to a need to address mental as well as physical health needs and to interface with community resources to address social determinants of health that might otherwise lead to frequent re-admission. By working with clinical partners and public payers like Medicaid and County Care, the NFC has also worked to transition patients to accessible primary care medical homes that will provide behavioral, physical, and preventive care. The current study will provide the first reliable evaluation of the clinic's impact on re-admissions, care coordination, and costs. This research will allow us to assess the value of the NFC and similar models of care for providing a more coordinated care approach that results in better treatment outcomes for urban poor populations.
Interventions
OTHERNorthwestern Follow Up Care Coordination
Each patient is provided with information by telephone and mail, offering assistance to receive a follow-up appointment at the Northwestern Transitional Care Follow Up Clinic.
OTHERFederally Qualified Health Center
Each patient is provided with information by telephone and mail, offering assistance to receive a follow-up appointment at a nearby Federally Qualified Health Center.
Sponsors
Northwestern Memorial Hospital
Northwestern University
Study design
Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE
Eligibility
Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No
Inclusion criteria
* All patients eligible for Northwestern Transitional Follow Up care post-discharge from Northwestern Memorial Hospital * Adults (18 years of age or older) * Patients referred by an Northwestern Memorial Hospital care provider for discharge coordination by the Northwestern Transitional Follow Up Clinic
Exclusion criteria
* Individuals who are not yet adults (infants, children, teenagers) * Pregnant Women * Prisoners
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| 90-Day Re-hospitalization or Death | 90 days | 90-day re-hospitalization (Emergency Department and/or inpatient admission) or death |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| 30-Day Re-hospitalization or Death | 30 days | 90-day re-hospitalization (Emergency Department and/or inpatient admission) or death |
| 180-Day Re-hospitalization or Death | 180 days | 180-day re-hospitalization (Emergency Department and/or inpatient admission) or death |
| Usual Source of Primary Care | 6 months | Patient report of being seen in a usual source of primary medical care 6 months after discharge |
| Health Advocate Effect | 12 months | This evaluation will determine if being offered support of a novel care team member known as a health advocate (a form of care navigator who will assist patients to overcome social determinants of readmission) is more likely to prevent hospital readmission than receiving the standard Northwestern Transitional Follow Up Care team intervention alone. |
| Intervention Cost | 12 months | This is an evaluation of the incremental costs to implement and sustain standard Northwestern Transitional Follow Up team care, as well as the enhanced standard + health advocate personnel model |
| 365-Day Re-hospitalization or Death | 365 days | 365-day re-hospitalization (Emergency Department and/or inpatient admission) or death |
Countries
United States
Outcome results
None listed