Assessment of Drug Prescription by Phone

Telemedicine Performed by General Practitioners in Medical Call Centres:Quality Assessment of Drug Prescription by Phone

Status

Completed

Phases

Unknown

Study type

Observational

Source

ClinicalTrials.gov

Registry ID

NCT02889120

Acronym

TELEPRES

Enrollment

1263

Registered

2016-09-05

Start date

2013-09-30

Completion date

2013-10-31

Last updated

2016-09-05

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Drug Advice by Phone

Keywords

Drug advice by phone, Teleprescription, Medical call centre, Out of hours call

Brief summary

Prescription of medicines by telephone in French medical call Centres is a part of the general practitioners activity. This study aimed to described drug prescription by phone (MTP) performed in four medical call centers. The primary objective is to evaluate adherence to french practice guidelines for the drug prescription by phone (Haute Autorité de Santé, 2009) The secondary objective is to evaluate the risk/benefit ratio for drug prescription by phone.

Interventions

None listed

Study design

Observational model

CASE_ONLY

Time perspective

PROSPECTIVE

Eligibility

Sex/Gender

ALL

Healthy volunteers

Inclusion criteria

* All phone calls, from september to october 2013, leading to a drug prescription by a general practitioner of four medical call centres..

Exclusion criteria

* Medical emergency * Patient refusing or not able to provide consent.

Design outcomes

Primary

Measure	Time frame	Description
Adherence to Practice Guidelines for the drug prescription by phone	3 days	The aim is to measure the adherence to HAS (Haute Autorité de Santé, 2009) pratice guidelines for the drug prescription by phone
Risk/benefit ratio for drug prescription by phone	3 days	—

Outcome results