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Medical Assistant Health Coaching for Diabetes in Diverse Primary Care Settings

Medical Assistant Health Coaching for Diabetes in Diverse Primary Care Settings

Status
Completed
Phases
Phase 3
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT02643797
Acronym
MAC
Enrollment
602
Registered
2015-12-31
Start date
2016-03-07
Completion date
2020-04-19
Last updated
2021-09-27

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Type 2 Diabetes Mellitus (T2DM)

Keywords

diabetes, medical assistant, health coach, glycemic control, pragmatic trial

Brief summary

This study is a cluster (clinic level) randomized pragmatic trial to compare the effectiveness of MA Health Coaching (MAC) delivered by non-clinician primary care staff (i.e., MAs) versus usual care (UC) in improving diabetes clinical control among individuals with poorly controlled type 2 diabetes mellitus (T2DM).

Detailed description

The study will be conducted in the primary care environments of two distinct, yet representative healthcare systems in San Diego County: Neighborhood Healthcare (a San Diego County FQHC system and designated Patient-Centered Medical Home, serving predominantly ethnic minority, low income patients) and Scripps (a large, non-profit, private insurance-based health system, serving predominantly Caucasian, middle-to-higher income patients). Six hundred patients at intervention (n=2; patient N=300) and control (n=2; patient N=300) clinics, aged 18 and older, with T2DM, and glycosylated hemoglobin (HbA1c) ≥ 8.0%, and/or low-density lipoprotein cholesterol (LDL-C) ≥ 100 mg/dL, and/or systolic blood pressure (SBP) ≥ 140 within the last 60 days, will be identified and enrolled using electronic health records (EHRs). Primary clinical outcomes of HbA1c, LDL-C, and SBP assessed as part of quarterly (or annual, for LDL-C), standard-of-care medical visits will be extracted from EHRs over 12 months. Changes in patient-reported behavioral (diabetes self-care) and psychosocial (quality of life, patient activation) outcomes will be evaluated via telephone assessment in a subset of intervention and control (N=300 total) participants at baseline, month 6, and month 12. A thorough process evaluation will be conducted to establish reach, acceptability/feasibility, adoption/maintenance, and fidelity of the intervention and will integrate patient, MA, and primary care provider perspectives. Cost-effectiveness will also be examined from the health system perspective. Principles of community engaged research were incorporated in intervention and study planning and will be sustained throughout the research period.

Interventions

BEHAVIORALMedical Assistant Health Coaching

One-on-one behavioral health screening and tailored intervention by the MA health coach with patients who have type 2 diabetes.

Sponsors

San Diego State University
CollaboratorOTHER
Scripps Whittier Diabetes Institute
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
TREATMENT
Masking
SINGLE (Outcomes Assessor)

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

1. Must be a patient at selected Scripps or Neighborhood Healthcare clinic, 2. Must be age 18 years or older, 3. Must have a T2DM diagnosis, 4. Must show evidence of poor clinical control, defined as HbA1c ≥ 8% and/or LDL-C ≥ 100 mg/dL, and/or SBP ≥ 140 mmHg.

Exclusion criteria

None as this is a pragmatic trial.

Design outcomes

Primary

MeasureTime frame
Glycosylated Hemoglobin (Hba1c); % units12 months
Low-density lipoprotein-cholesterol (LDL-c); mg/dL units12 months
Systolic blood pressure (SBP); mmHg units12 months

Secondary

MeasureTime frame
Patient Assessment of Care for Chronic Conditions (PACIC) - patient-reported outcome12 months
Morisky Medication Adherence Scale (MMAS) - patient-reported outcome12 months
Summary of Diabetes Self-Care Activities (SDSCA) - patient-reported outcome12 months
Patient Activation Measure (PAM) - patient-reported outcome12 months
Patient Reported Outcomes Measurement Information System (PROMIS) General Health Scale - patient-reported outcome12 months

Other

MeasureTime frame
Cost-effectiveness using the United Kingdom Prospective Diabetes Study (UKPDS) Outcomes Model12 months

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026