Consultation
Conditions
Keywords
Emergency Physicians, Consulting Physicians, WhatsApp
Brief summary
The aim of this study is to determinate outcomes of WhatsApp Messenger (a messaging program for smart phones) usage for Communication Between Consulting Physicians and the Emergency Physicians.
Detailed description
Effective communication between consulting physicians and the emergency physicians is critical for patients in the emergency department. WhatsApp Messenger (a messaging program for smart phones), is the most commonly used for communication in at present. WhatsApp Messenger is the most globally popular messaging application. Also, it has been started to be used for communication in healthcare. The aim of this study is to determinate outcomes of WhatsApp Messenger usage for communication between consulting and the emergency physicians.
Interventions
OTHERWhatsApp
Consultations used WhatsApp Messenger
Sponsors
Adiyaman University Research Hospital
Study design
Observational model
CASE_ONLY
Time perspective
RETROSPECTIVE
Eligibility
Sex/Gender
ALL
Age
19 Years to 70 Years
Healthy volunteers
No
Inclusion criteria
* Age≥18 years
Exclusion criteria
* Patients who were not known the reason of admission to Emergency Service * Patients who were not determined consulting Physicians' arrival duration to emergency department * Patients who were not known the outcomes of consultation * Patients transferred other hospitals from Emergency Service * Patients who were not determined the time of consultation call
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Examine outcomes of consultations generated with WhatsApp from data obtained by the recording data in the WhatsApp messenger program | six month | Patients' demographic data (date of birth/age and gender), date of consultation, time of consultation calls, patients' reason of admission to Emergency Service, consulting Physicians' arrival duration to emergency department, outcomes of consultation, date of discharge from Emergency Service were noted by an assistant blinded to the study. |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| Examine demographic data in consultations generated with WhatsApp from data obtained by the recording data in the WhatsApp messenger program | six month | Patients' demographic data (date of birth/age and gender), date of consultation and patients' data such as imagine, voice, writing and laboratory results sent with WhatsApp were noted by an assistant blinded to the study. |
Countries
Turkey (Türkiye)
Outcome results
None listed