Pelvic Floor Dysfunctions
Conditions
Brief summary
Patients on the waiting list for physiotherapy treatment for pelvic floor dysfunction will be randomly divided into three groups: * a group that gets a telephone call before their invitation letter is sent. * a group that gets a telephone call after their invitation letter is sent. * a group that does not receive a telephone call. The phone call is a brief 5-10 minute call, which will be semi-structured. It will remind the patient of their appointment time, it will outline what the treatment involves and highlight the potential benefits and drawbacks, and allow the patient to ask questions about the treatment.
Detailed description
Aims: The research aims to assess the impact of a brief telephone call to patients with pelvic floor problems who are on a waiting list for physiotherapy treatment. Non-attendance at sessions currently runs at about 50%, and steps to reduce this would be beneficial to patient health and NHS efficiency. Participants and Recruitment: Consecutive patients who have been referred for physiotherapy treatment for pelvic floor dysfunction will be asked if they would like to participate in the study. The initial approach will be made through a letter, which will give information about the study, and will make clear that their treatment will not depend on their participation in the study. Patients on the waiting list for physiotherapy treatment for pelvic floor dysfunction will be randomly divided into three groups: * a group that gets a telephone call before their invitation letter is sent * a group that gets a telephone call after their invitation letter is sent * a group that does not receive a telephone call. The phone call is a brief 5-10 minute call, which will be semi-structured. It will remind the patient of their appointment time, it will outline what the treatment involves and highlight the potential benefits and drawbacks, and allow the patient to ask questions about the treatment.
Interventions
BEHAVIORALPre-letter telephone call.
A brief 2-10 min telephone call made to the patient prior to receipt of appointment invitation letter.
BEHAVIORALPost-letter telephone call
A brief 2-10 min telephone call made to the patient after receipt of appointment invitation letter.
Sponsors
Abertawe Bro Morgannwg University Health Board
Swansea University
Study design
Allocation
RANDOMIZED
Intervention model
FACTORIAL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE
Eligibility
Sex/Gender
FEMALE
Age
18 Years to No maximum
Healthy volunteers
No
Inclusion criteria
* Women on waiting list for pelvic floor dysfunction * over 18 years old
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| Number of patients who attended their first schedules physiotherapy session | At first scheduled physiotherapy session which will be two to four weeks following the invitation letter |
Countries
United Kingdom
Contacts
Primary ContactLisa A Osborne, Ph.D.
Backup ContactPaola Giffiths
Outcome results
None listed