Skip to content

Tele-Pharmacy Intervention to Improve Treatment Adherence

The Study of a Tele-pharmacy Intervention for Chronic Diseases to Improve Treatment Adherence (STIC2IT)

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT02512276
Acronym
STIC2IT
Enrollment
4078
Registered
2015-07-30
Start date
2015-08-31
Completion date
2017-10-31
Last updated
2019-06-06

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Diabetes, Hyperlipidemia, Hypertension

Keywords

Medication Non-adherence, Hyperlipidemia, Diabetes, Hypertension

Brief summary

The purpose of this cluster randomized controlled trial is to evaluate whether a novel tele-pharmacist-based intervention for patients with hyperlipidemia, hypertension, and diabetes improves medication adherence, disease control, and patients' understanding of their treatment.

Detailed description

Long-term adherence to evidence-based medications remains exceptionally poor. Half of all patients become non-adherent within a year of treatment initiation. Interventions that improve medication adherence may have important clinical benefits across large populations, and may even be cost-saving by reducing rates of costly and morbid clinical outcomes such as myocardial infarction and stroke. The Study of a Tele-pharmacy Intervention for Chronic diseases to Improve Treatment adherence (STIC 2 IT) is a cluster randomized controlled trial (RCT) evaluating whether a novel tele-pharmacist-based intervention improves medication adherence and disease control among individuals with hyperlipidemia, hypertension, and diabetes who are nonadherent to their medications and who have poor or worsening disease control. The intervention consists of a brief telephonic consultation with a clinical pharmacist using behavioral interviewing techniques tailored to patient's level of health activation and progress reports of medication-taking and disease control. Based on the barriers identified during the consultation, patients will be offered more intensive support including reminder and motivational text-messages, video visits and pillboxes. Potentially eligible patients will be identified using data from paid-prescription claims data and the electronic health record. The study is being conducted at 14 practice sites in a large multi-specialty group practice with approximately 250 primary care physicians. Practice sites will be randomized to intervention or control. In intervention sites, the primary care physicians of potentially eligible patients will be asked whether they would like patients to be enrolled in the intervention.

Interventions

BEHAVIORALTelepharmacist intervention

The intervention consists of a brief telephonic consultation with a clinical pharmacist using behavioral interviewing techniques tailored to patient's level of health activation and progress reports of medication-taking and disease control. Based on the barriers identified during the initial telephone consultation, patients will be offered more intensive support including reminder and motivational text-messages, video visits and pillboxes.

Sponsors

Harvard Vanguard Medical Associates
CollaboratorOTHER
Brigham and Women's Hospital
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
18 Years to 85 Years
Healthy volunteers
No

Inclusion criteria

* Filled and poorly adherent (defined as a PDC \< 80%) to medication for hyperlipidemia, hypertension, or diabetes * Suboptimal average adherence to all of the qualifying medications that a patient has filled (defined as combined (average of averages) PDC \< 80%) * For patients with hypertension or diabetes, poor or worsening disease control (according to relevant clinical targets)

Exclusion criteria

* Patients with \<6 months of continuous enrolment in the health plan * Patients with no available contact information

Design outcomes

Primary

MeasureTime frameDescription
Medication Adherence12 monthsAverage proportion of days covered (PDC) for medications to treat eligible conditions. An eligible condition is a diagnosis of either hyperlipidemia, hypertension, or diabetes and evidence of poor control for that condition at the time of enrollment. Adherence will be measured as an average of averages PDC only for medications that qualified a patient for inclusion in the study. Medication adherence is often reported as percentage of days covered.

Secondary

MeasureTime frameDescription
Disease Control - All Eligible Conditions12 monthsPercentage of patients achieving good disease control for all eligible conditions. Disease control was evaluated using laboratory or blood pressure values in the electronic health record and was based on clinical guideline targets (HbA1c values for patients with diabetes, systolic and diastolic blood pressure for patients with hypertension, and LDL values for patients with hyperlipidemia). This outcome measure disease control was measured as the proportion of patients achieving good disease control based on guideline-specified targets for all of their eligible conditions, as opposed to at least 1 for Outcome Measure 3. An eligible condition is a diagnosis of either hyperlipidemia, hypertension, or diabetes and evidence of poor control for that condition at the time of enrollment.
Disease Control12 monthsPercentage of patients achieving good disease control for at least one eligible condition. Disease control was evaluated using laboratory or blood pressure values in the electronic health record and was based on clinical guideline targets (HbA1c values for patients with diabetes, systolic and diastolic blood pressure for patients with hypertension, and LDL values for patients with hyperlipidemia). This outcome measure disease control was measured as the proportion of patients achieving good disease control based on guideline-specified targets for all at least 1 eligible condition, as opposed to all of their eligible conditions for Outcome Measure 2. An eligible condition is a diagnosis of either hyperlipidemia, hypertension, or diabetes and evidence of poor control for that condition at the time of enrollment.
Healthcare Utilization - ER Visits12 monthsNumber of patients with at least 1 ER visit.
Healthcare Utilization - Office Visits12 monthsNumber of patients with at least 1 office visit.
Healthcare Utilization - Hospitalizations12 monthsNumber of patients with at least 1 hospitalization.

Countries

United States

Participant flow

Participants by arm

ArmCount
Telepharmacist Intervention
Patients diagnosed with diabetes, hypertension, or hyperlipidemia exhibiting sub-optimal adherence to their medications \[defined as combined (average of averages) proportion of days covered (PDC) \< 80%\] who also have poor or worsening disease control. Telepharmacist intervention: The intervention consists of a brief telephonic consultation with a clinical pharmacist using behavioral interviewing techniques tailored to patient's level of health activation and progress reports of medication-taking and disease control. Based on the barriers identified during the initial telephone consultation, patients will be offered more intensive support including reminder and motivational text-messages, video visits and pillboxes.
2,038
Usual Care
Patients randomized to this arm will receive usual care.
2,040
Total4,078

Baseline characteristics

CharacteristicUsual CareTotalTelepharmacist Intervention
Age, Continuous59.2 years
STANDARD_DEVIATION 11.5
59.8 years
STANDARD_DEVIATION 11.6
60.4 years
STANDARD_DEVIATION 11.7
Race/Ethnicity, Customized
American Indian or Alaska
2 Participants6 Participants4 Participants
Race/Ethnicity, Customized
Asian
95 Participants189 Participants94 Participants
Race/Ethnicity, Customized
Black or African American
448 Participants1027 Participants579 Participants
Race/Ethnicity, Customized
Hispanic or Latino
91 Participants204 Participants113 Participants
Race/Ethnicity, Customized
Native Hawaiian or Other
1 Participants4 Participants3 Participants
Race/Ethnicity, Customized
Other
95 Participants163 Participants68 Participants
Race/Ethnicity, Customized
Patient Declined/ Missing
72 Participants156 Participants84 Participants
Race/Ethnicity, Customized
White
1236 Participants2329 Participants1093 Participants
Region of Enrollment
United States
2040 Participants4078 Participants2038 Participants
Sex: Female, Male
Female
917 Participants1841 Participants924 Participants
Sex: Female, Male
Male
1123 Participants2237 Participants1114 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
0 / 00 / 0
other
Total, other adverse events
0 / 00 / 0
serious
Total, serious adverse events
0 / 00 / 0

Outcome results

Primary

Medication Adherence

Average proportion of days covered (PDC) for medications to treat eligible conditions. An eligible condition is a diagnosis of either hyperlipidemia, hypertension, or diabetes and evidence of poor control for that condition at the time of enrollment. Adherence will be measured as an average of averages PDC only for medications that qualified a patient for inclusion in the study. Medication adherence is often reported as percentage of days covered.

Time frame: 12 months

Population: Intention to treat

ArmMeasureValue (MEAN)Dispersion
Telepharmacist InterventionMedication Adherence46.2 percentage of days coveredStandard Deviation 33.9
Usual CareMedication Adherence42.1 percentage of days coveredStandard Deviation 33.8
95% CI: [3, 6.4]
Secondary

Disease Control

Percentage of patients achieving good disease control for at least one eligible condition. Disease control was evaluated using laboratory or blood pressure values in the electronic health record and was based on clinical guideline targets (HbA1c values for patients with diabetes, systolic and diastolic blood pressure for patients with hypertension, and LDL values for patients with hyperlipidemia). This outcome measure disease control was measured as the proportion of patients achieving good disease control based on guideline-specified targets for all at least 1 eligible condition, as opposed to all of their eligible conditions for Outcome Measure 2. An eligible condition is a diagnosis of either hyperlipidemia, hypertension, or diabetes and evidence of poor control for that condition at the time of enrollment.

Time frame: 12 months

Population: Intention to treat

ArmMeasureValue (NUMBER)
Telepharmacist InterventionDisease Control72.9 percentage of participants
Usual CareDisease Control71.2 percentage of participants
95% CI: [0.94, 1.28]
Secondary

Disease Control - All Eligible Conditions

Percentage of patients achieving good disease control for all eligible conditions. Disease control was evaluated using laboratory or blood pressure values in the electronic health record and was based on clinical guideline targets (HbA1c values for patients with diabetes, systolic and diastolic blood pressure for patients with hypertension, and LDL values for patients with hyperlipidemia). This outcome measure disease control was measured as the proportion of patients achieving good disease control based on guideline-specified targets for all of their eligible conditions, as opposed to at least 1 for Outcome Measure 3. An eligible condition is a diagnosis of either hyperlipidemia, hypertension, or diabetes and evidence of poor control for that condition at the time of enrollment.

Time frame: 12 months

Population: Intention to treat

ArmMeasureValue (NUMBER)
Telepharmacist InterventionDisease Control - All Eligible Conditions67.4 percentage of participants
Usual CareDisease Control - All Eligible Conditions66.2 percentage of participants
95% CI: [0.91, 1.22]
Secondary

Healthcare Utilization - ER Visits

Number of patients with at least 1 ER visit.

Time frame: 12 months

Population: Intention to treat

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Telepharmacist InterventionHealthcare Utilization - ER Visits90 Participants
Usual CareHealthcare Utilization - ER Visits113 Participants
95% CI: [0.45, 0.85]
Secondary

Healthcare Utilization - Hospitalizations

Number of patients with at least 1 hospitalization.

Time frame: 12 months

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Telepharmacist InterventionHealthcare Utilization - Hospitalizations170 Participants
Usual CareHealthcare Utilization - Hospitalizations156 Participants
95% CI: [0.78, 1.34]
Secondary

Healthcare Utilization - Office Visits

Number of patients with at least 1 office visit.

Time frame: 12 months

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Telepharmacist InterventionHealthcare Utilization - Office Visits641 Participants
Usual CareHealthcare Utilization - Office Visits594 Participants
95% CI: [0.91, 1.36]

Source: ClinicalTrials.gov · Data processed: Feb 23, 2026