Waiting-time in the Anaesthesia Admissions Ambulance
Conditions
Brief summary
In this study the investigators measure and optimize the patients waiting time in the preanesthetic assessment by integrating an interactive mobile device. The aim of this study is to observe whether the patients mean waiting-time is reduced by the use of a special mobile application (Anaest-App) and, as a result , raises patient-satisfaction.
Detailed description
3000 patients as well as medical doctors receive tablet-devices. The Software (App) installed on these devices coordinates the virtual waiting numbers assigned to each patient-tablet. The medical doctor can virtually call up the next patient in line for preanesthesiologic assessment. After the examination both medical doctors and patients complete a brief questionaire regarding educational level, usability and overall satisfaction
Interventions
None listed
Sponsors
Study design
Eligibility
Inclusion criteria
* Male and female patients of all ages * Elective surgical procedure
Exclusion criteria
* Language inabilities (German) * Severe hearing - loss and visual impairment * In-Patient care \> 24 h
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Waiting time in the anesthesia admissions ambulance | Participants will be followed for the duration of ambulation ambulance stay, an expected average of 1 hour | The waiting time will be measured in hours and minutes |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| Study patient satisfaction | Participants will be followed for the duration of ambulation ambulance stay, an expected average of 1 hour | The question How satisfied is the Patient? is measured during stay in the anesthesia admissions ambulance.This scale ranges from -3 to +3, contains no 0(forced-choice). |
| Medical doctor statisfaction | Participants will be followed for the duration of ambulation ambulance stay, an expected average of 1 day | The question How satisfied is the medical doctor? is measured during stay in the anesthesia admissions ambulance.This scale ranges from -3 to +3, contains no 0(forced-choice). |
| Tablet - acceptance by study patients | Participants will be followed for the duration of ambulation ambulance stay, an expected average of 1 hour | The acceptance is measured by a scale ranges from -3 to +3, contains no 0(forced-choice). |
| Tablet - acceptance by medical doctor | Participants will be followed for the duration of ambulation ambulance stay, an expected average of 1 day. | The acceptance is measured by a scale ranges from -3 to +3, contains no 0(forced-choice). |
| Duration of examination time | Participants will be followed for the duration of examinationin the ambulance, an expected average of 1 hour. | The duration of examination time will be measured in hours and minutes. |