With-Me - Technology-Aided Phone Coaching for Occupational Health Study

Status

Completed

Phases

Study type

Interventional

Source

ClinicalTrials.gov

Registry ID

NCT02445950

Enrollment

Registered

2015-05-15

Start date

2014-11-30

Completion date

2016-01-31

Last updated

2016-04-26

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Psychological Stress

Keywords

Coaching, Well-being, Digital Health, Profiling, Customer Satisfaction, User Experience, Occupational Health, Lifestyle, Psychological Stress, Cost-Effectiveness, Guideline Adherence

Brief summary

The purpose of this study is to examine whether the technology (web-based coaching, profiling and suggestion tool) brings added value to the traditional phone coaching in occupational health context. The interventions are phone counseling interventions. The other intervention exploits additionally a specific web-based coaching, profiling and suggestion tool.

Detailed description

The study focuses on mental well-being. The both interventions include intensive and independent phase. The intensive phase lasts 13 weeks. In the intensive phase, goals for the coaching are defined. Coach calls the customer every two weeks and they discuss about the actions that took place in the previous two weeks and what they need to do in the next two weeks. In the technology-aided arm, customers get and analysis of their change needs via digital tool. Based on the change needs they receive task/goal suggestions from which they need to choose 3. Coach is able to see these choices and exploits it in the coaching. The selected behavioral activation interventions are delivered to customer utilizing a web-based coaching tool. The independent phase lasts 13 weeks. In the independent phase, technology-aided group is coached via the digital tool. The phone counseling group gets 3 phone calls.

Interventions

BEHAVIORALTechnology-aided phone wellness counselling

The intervention provides phone wellness counselling with the help of web-based interventions, digital profiling and suggestion tool in occupational health.

BEHAVIORALPhone wellness counselling

The intervention provides phone wellness counseling in occupational health.

Study design

Allocation

RANDOMIZED

Intervention model

PARALLEL

Primary purpose

HEALTH_SERVICES_RESEARCH

Masking

NONE

Eligibility

Sex/Gender

ALL

Age

18 Years to No maximum

Healthy volunteers

Yes

Inclusion criteria

* At least a bachelor level degree * Age over 18 years * Decreased psycho-physic state (own assessment) * Is in a relationship * Motivated to enhance own well-being and willing to change lifestyle, to do exercises related on mental well-being and relationship * Willing to use technological wellness coaching tools, familiarity with technology

Exclusion criteria

* Work includes night shifts * Acute health conditions or serious diseases * Chronical pain affecting functionality * Long period(s) of absence from work during the coaching period (e.g. long vacation, alternation leave, parental leave, pension) * Participation in some other study

Design outcomes

Primary

Measure	Time frame	Description
Time used for coaching	6 months	Measured by the coaches' working time dedicated to coaching from manual logs and Movendos log. This is used to evaluate the cost of coaching.
Psychological wellbeing	6 months	Measured by the Työoptimi occupational health questionnaire. This is used to evaluate the effectiveness of the coaching.

Secondary

Measure	Time frame	Description
Satisfaction to life situation	6 months	Measured by scale from 1 to 5.
Self-esteem	6 months	Measured by 10-item Rosenberg's Self-Esteem Scale.
Cognitive fusion	6 months	Measured by 7-item Cognitive Fusion Questionnaire
Perceived stress	6 months	Measured by a single-item stress scale.
Satisfaction to a relationship	6 months	The scale is modified from The Family Federation of Finland's quality test of a relationship.
Activeness in conducting tasks	6 months	Self-assessment measured via phone interviews and questionnaires.
Customer satisfaction for coaching	6 months	Measured by ad hoc questionnaires.
Readiness to change	6 months	Readiness to change scale measured by questionnaire based on Transtheoretical Model (Stages of Change).
Lifestyle	6 months	Evaluated by ad hoc questionnaire on amount of sleep, alcohol consumption and smoking, and eating habits.
Number of the changes made to the profile	1 month	Data from the profiling database.
Perceived Accuracy of the profiling tool	1 month	Assessed by the coaches via questionnaires.
Perceived ease of use	6 months	Measured by questionnaires to customers, questionnaires and interview to coaches.
Perceived usefulness	6 months	Measured by the questionnaires to customers, questionnaires and interview to coaches.
Carefulness in conducting tasks	6 months	Self-assessment measured via phone interviews and questionnaires.
Occupational health	6 months	Measured by Työoptimi occupational health questionnaire.

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 12, 2026