Chronic Diseases
Conditions
Keywords
Pharmacist, Pharmacy practice, Patient care, Community pharmacy, Hypertension, Diabetes, Dyslipidemia, Pharmaceutical care
Brief summary
Background: Despite evidence of benefit for pharmacist involvement in chronic disease management, the provision of these services in community pharmacy has been suboptimal. The Promoting Action on Research Implementation in Health Services (PARiHS) framework suggests that for knowledge translation to be effective, there must be evidence of benefit, a context conducive to implementation, and facilitation to support uptake. We hypothesize that while the evidence and context components of this framework are satisfied, that uptake into practice has been insufficient because of a lack of facilitation. This protocol describes the rationale and methods of a feasibility study to test a facilitated pharmacy practice intervention based on the PARiHS framework, to assist community pharmacists in increasing the number of formal and documented medication management services completed for patients with diabetes, dyslipidemia, and hypertension. Methods: A cluster-randomized before-after design will compare ten pharmacies from within a single organization, with the unit of randomization being the pharmacy. Pharmacies will be randomized to facilitated intervention based on the PARiHS framework or usual practice. The Alberta Context Tool will be used to establish the context of practice in each pharmacy. Pharmacies randomized to the intervention will receive task-focused facilitation from an external facilitator, with the goal of developing alternative team processes to allow the greater provision of medication management services for patients with diabetes, hypertension, and dyslipidemia. The primary outcome will be a process evaluation of the needs of community pharmacies to provide more clinical services, the acceptability and uptake of modifications made, and the willingness of pharmacies to participate. Secondary outcomes will include the change in the number of formal and documented medication management services in the aforementioned chronic conditions provided 6 months before, versus after, the intervention between the two groups, and identification of feasible quantitative outcomes for evaluating the effect of the intervention on patient care outcomes. Results: To date, the study has identified and enrolled the ten pharmacies required and initiated the intervention process. Conclusion: This study will be the first to examine the role of facilitation in pharmacy practice, with the goal of scalable and sustainable practice change.
Detailed description
Please see the following publication for a detailed description of the work: Pilot and Feasibility Studies 01/2015; 1(2). DOI: 10.1186/2055-5784-1-2
Interventions
An external, task-focused facilitation, informed by an evaluation of contextual factors using the Alberta Context Tool (ACT), will be applied to train community pharmacies to develop alternative team processes that enable a greater number of medication management services to be provided to patients with diabetes, hypertension, and/or dyslipidemia.
Sponsors
Study design
Eligibility
Inclusion criteria
* Pharmacies: Community pharmacy locations of a medium-sized pharmacy chain with an interest in and the ability to provide medication management services, but have not fully integrated these activities * Patients: Any Alberta residents qualifying for pharmacy clinical services as defined by the Alberta Pharmacy Fee Framework
Exclusion criteria
* None
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Change in Service Counts From Baseline to End of Intervention Period | 6 month intervention period vs. 6 month baseline prior to intervention | Difference in the number of billable services (influenza vaccinations, Comprehensive Annual Care Plans and follow-ups, and Standard Medication Management Assessments and follow-ups) between the intervention period and the 6-months prior to intervention (baseline) |
Countries
Canada
Participant flow
Participants by arm
| Arm | Count |
|---|---|
| Task-focused Facilitation An external, task-focused facilitation, informed by an evaluation of contextual factors using the Alberta Context Tool (ACT), will be applied to train community pharmacies to develop alternative team processes that enable a greater number of medication management services to be provided to patients with diabetes, hypertension, and/or dyslipidemia.
Task-focused facilitation: An external, task-focused facilitation, informed by an evaluation of contextual factors using the Alberta Context Tool (ACT), will be applied to train community pharmacies to develop alternative team processes that enable a greater number of medication management services to be provided to patients with diabetes, hypertension, and/or dyslipidemia. | 0 |
| Task-focused Facilitation An external, task-focused facilitation, informed by an evaluation of contextual factors using the Alberta Context Tool (ACT), will be applied to train community pharmacies to develop alternative team processes that enable a greater number of medication management services to be provided to patients with diabetes, hypertension, and/or dyslipidemia.
Task-focused facilitation: An external, task-focused facilitation, informed by an evaluation of contextual factors using the Alberta Context Tool (ACT), will be applied to train community pharmacies to develop alternative team processes that enable a greater number of medication management services to be provided to patients with diabetes, hypertension, and/or dyslipidemia. | 5 |
| Control These sites will continue practice as usual, with no contact from study staff. | 0 |
| Control These sites will continue practice as usual, with no contact from study staff. | 5 |
| Total | 10 |
Baseline characteristics
| Characteristic | Task-focused Facilitation | Control | Total |
|---|---|---|---|
| Age, Customized Pharmacies | 0 Age data not collected | 0 Age data not collected | 0 Age data not collected |
| Alberta context tool, semi-structured interviews, medication management counts, close out interviews | 2.86 units on a scale | 3.14 units on a scale | 3 units on a scale |
| Sex/Gender, Customized Pharmacies | 0 Pharmacies | 0 Pharmacies | 0 Pharmacies |
Adverse events
| Event type | EG000 affected / at risk | EG001 affected / at risk |
|---|---|---|
| deaths Total, all-cause mortality | — / — | — / — |
| other Total, other adverse events | 0 / 0 | 0 / 0 |
| serious Total, serious adverse events | 0 / 0 | 0 / 0 |
Outcome results
Change in Service Counts From Baseline to End of Intervention Period
Difference in the number of billable services (influenza vaccinations, Comprehensive Annual Care Plans and follow-ups, and Standard Medication Management Assessments and follow-ups) between the intervention period and the 6-months prior to intervention (baseline)
Time frame: 6 month intervention period vs. 6 month baseline prior to intervention
Population: Units of measure were community pharmacies
| Arm | Measure | Category | Value (COUNT_OF_UNITS) |
|---|---|---|---|
| Task-focused Facilitation | Change in Service Counts From Baseline to End of Intervention Period | SMMA Tobacco Follow-Up (Study Period) | 5 Billable pharmacy services |
| Task-focused Facilitation | Change in Service Counts From Baseline to End of Intervention Period | Influenza Vaccinations (Study Period) | 3199 Billable pharmacy services |
| Task-focused Facilitation | Change in Service Counts From Baseline to End of Intervention Period | CACP (Baseline) | 172 Billable pharmacy services |
| Task-focused Facilitation | Change in Service Counts From Baseline to End of Intervention Period | CACP (Study Period) | 121 Billable pharmacy services |
| Task-focused Facilitation | Change in Service Counts From Baseline to End of Intervention Period | CACP Follow-Up (Baseline) | 295 Billable pharmacy services |
| Task-focused Facilitation | Change in Service Counts From Baseline to End of Intervention Period | CACP Follow-Up (Study Period) | 106 Billable pharmacy services |
| Task-focused Facilitation | Change in Service Counts From Baseline to End of Intervention Period | SMMA (Baseline) | 50 Billable pharmacy services |
| Task-focused Facilitation | Change in Service Counts From Baseline to End of Intervention Period | SMMA (Study Period) | 46 Billable pharmacy services |
| Task-focused Facilitation | Change in Service Counts From Baseline to End of Intervention Period | SMMA Follow-Up (Baseline) | 67 Billable pharmacy services |
| Task-focused Facilitation | Change in Service Counts From Baseline to End of Intervention Period | SMMA Follow-Up (Study Period) | 41 Billable pharmacy services |
| Task-focused Facilitation | Change in Service Counts From Baseline to End of Intervention Period | SMMA Diabetes (Baseline) | 3 Billable pharmacy services |
| Task-focused Facilitation | Change in Service Counts From Baseline to End of Intervention Period | SMMA Diabetes (Study Period) | 1 Billable pharmacy services |
| Task-focused Facilitation | Change in Service Counts From Baseline to End of Intervention Period | SMMA Diabetes Follow-Up (Baseline) | 8 Billable pharmacy services |
| Task-focused Facilitation | Change in Service Counts From Baseline to End of Intervention Period | SMMA Diabetes Follow-Up (Study Period) | 4 Billable pharmacy services |
| Task-focused Facilitation | Change in Service Counts From Baseline to End of Intervention Period | SMMA Tobacco (Baseline) | 21 Billable pharmacy services |
| Task-focused Facilitation | Change in Service Counts From Baseline to End of Intervention Period | SMMA Tobacco (Study Period) | 8 Billable pharmacy services |
| Task-focused Facilitation | Change in Service Counts From Baseline to End of Intervention Period | SMMA Tobacco Follow-Up (Baseline) | 4 Billable pharmacy services |
| Task-focused Facilitation | Change in Service Counts From Baseline to End of Intervention Period | Influenza Vaccinations (Baseline) | 406 Billable pharmacy services |
| Control | Change in Service Counts From Baseline to End of Intervention Period | Influenza Vaccinations (Study Period) | 4140 Billable pharmacy services |
| Control | Change in Service Counts From Baseline to End of Intervention Period | SMMA Diabetes (Baseline) | 4 Billable pharmacy services |
| Control | Change in Service Counts From Baseline to End of Intervention Period | SMMA Tobacco (Study Period) | 12 Billable pharmacy services |
| Control | Change in Service Counts From Baseline to End of Intervention Period | CACP (Baseline) | 284 Billable pharmacy services |
| Control | Change in Service Counts From Baseline to End of Intervention Period | SMMA Diabetes (Study Period) | 1 Billable pharmacy services |
| Control | Change in Service Counts From Baseline to End of Intervention Period | CACP (Study Period) | 166 Billable pharmacy services |
| Control | Change in Service Counts From Baseline to End of Intervention Period | Influenza Vaccinations (Baseline) | 2 Billable pharmacy services |
| Control | Change in Service Counts From Baseline to End of Intervention Period | CACP Follow-Up (Baseline) | 507 Billable pharmacy services |
| Control | Change in Service Counts From Baseline to End of Intervention Period | SMMA Diabetes Follow-Up (Baseline) | 5 Billable pharmacy services |
| Control | Change in Service Counts From Baseline to End of Intervention Period | CACP Follow-Up (Study Period) | 372 Billable pharmacy services |
| Control | Change in Service Counts From Baseline to End of Intervention Period | SMMA Tobacco Follow-Up (Baseline) | 4 Billable pharmacy services |
| Control | Change in Service Counts From Baseline to End of Intervention Period | SMMA (Baseline) | 115 Billable pharmacy services |
| Control | Change in Service Counts From Baseline to End of Intervention Period | SMMA Diabetes Follow-Up (Study Period) | 5 Billable pharmacy services |
| Control | Change in Service Counts From Baseline to End of Intervention Period | SMMA (Study Period) | 64 Billable pharmacy services |
| Control | Change in Service Counts From Baseline to End of Intervention Period | SMMA Tobacco Follow-Up (Study Period) | 6 Billable pharmacy services |
| Control | Change in Service Counts From Baseline to End of Intervention Period | SMMA Follow-Up (Baseline) | 105 Billable pharmacy services |
| Control | Change in Service Counts From Baseline to End of Intervention Period | SMMA Tobacco (Baseline) | 6 Billable pharmacy services |
| Control | Change in Service Counts From Baseline to End of Intervention Period | SMMA Follow-Up (Study Period) | 88 Billable pharmacy services |