Effect of a Secure Message Reminder on Hypertension Follow-up at an Integrated Health Care System

Effect of a Secure Message Reminder on Hypertension Follow-up at an Integrated Health Care Delivery System

Status

Completed

Phases

Study type

Interventional

Source

ClinicalTrials.gov

Registry ID

NCT01952119

Enrollment

182

Registered

2013-09-27

Start date

2011-10-31

Completion date

2012-06-30

Last updated

2013-09-27

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Hypertension

Keywords

hypertension

Brief summary

This study will assess whether adding a secure message reminder to routine care improves the percentage of patients who complete a follow-up appointment with a new, documented blood pressure reading.

Detailed description

Hypertension is one of the leading risk factors for cardiovascular disease. Optimizing blood pressure management can help prevent adverse cardiovascular outcomes. The National Committee for Quality Assurance (NCQA) defines blood pressure control as less than 140/90 mmHg. Per this definition, less than half of Americans with hypertension are considered controlled. Literature has been published describing several ways of improving blood pressure management, but results have been variable.

Interventions

OTHERSecure message reminder

Single secure message reminder asking subjects to schedule an appointment with their provider or make a nurse visit to follow-up on their blood pressure

Study design

Allocation

RANDOMIZED

Intervention model

PARALLEL

Primary purpose

HEALTH_SERVICES_RESEARCH

Masking

NONE

Eligibility

Sex/Gender

ALL

Age

18 Years to 75 Years

Healthy volunteers

Inclusion criteria

* Member of Kaiser Permanente Georgia Pharmacy Cardiac Risk Service (PCRS) * 18-75 years of age * Enrolled in http://kp.org * Most recent documented blood pressure is greater than or equal to 140/90 mmHg

Exclusion criteria

* Most recent documented blood pressure is greater than or equal to 180/110 mmHg

Design outcomes

Primary

Measure	Time frame	Description
Appointment with new blood pressure reading	6 weeks	Percentage of patients who complete an appointment with a new documented blood pressure reading within six weeks after distributing the secure message reminder

Secondary

Measure	Time frame
New appointment with new blood pressure reading	6 weeks
Existing appointment kept with new blood pressure reading	6 weeks
Change in antihypertensive regimen	6 weeks

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026