The Effect of Synching Prescription Refills on Adherence

A Randomized Controlled Trial to Test a Synchronized Prescription Refill Program to Improve Medication Adherence

Status

Completed

Phases

Study type

Interventional

Source

ClinicalTrials.gov

Registry ID

NCT01934608

Enrollment

691

Registered

2013-09-04

Start date

2013-09-30

Completion date

2015-11-30

Last updated

2015-12-22

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Diabetes, Hypercholesterolemia, Hypertension, Medication Adherence

Brief summary

To determine the effect of synchronizing a patient's prescription refill schedule on medication adherence. The targeted population is Humana members who are currently taking 2 or more Stars medications (hypertension, hypercholesterolemia, diabetes) and are current customers of RightSource. Participants will be randomized to one of two groups. Group one will be usual care and group two will be the Rx synchronization group.

Interventions

BEHAVIORALRefill synch

Study design

Allocation

RANDOMIZED

Intervention model

SINGLE_GROUP

Primary purpose

PREVENTION

Masking

NONE

Eligibility

Sex/Gender

ALL

Age

18 Years to 65 Years

Healthy volunteers

Yes

Inclusion criteria

* Humana members who are currently taking 2 or more Stars medications (hypertension, hypercholesterolemia, diabetes) and are current customers of RightSource.

Exclusion criteria

* under 18 years of age

Design outcomes

Primary

Measure	Time frame
Medication adherence to each of the chronic medications as measured by the proportion of days covered (PDC) measure	6 months and 12 months

Secondary

Measure	Time frame
Secondary outcomes will be continuous gaps (e.g. 15, 30, or 60 days) in medication use.	6 and 12 months

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026