Communication
Conditions
Keywords
safety, patient experience, family-centered rounds
Brief summary
This study seeks to determine whether a family-centered nighttime communication intervention improves: 1) shared understanding by parents, residents, and nurses of hospitalized pediatric patient's medical plans, 2) parent-reported errors, 3) parent and provider experience of nighttime medical care.
Interventions
BEHAVIORALFamily-centered nighttime communication bundle
Sponsors
Program for Patient Safety and Quality
Boston Children's Hospital
Study design
Allocation
NON_RANDOMIZED
Intervention model
SINGLE_GROUP
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE
Eligibility
Sex/Gender
ALL
Healthy volunteers
Yes
Inclusion criteria
* Parents of patients admitted to the general pediatrics inpatient units * Overnight nurses working on the general pediatrics inpatient units * Overnight residents working on the general pediatrics inpatient units
Exclusion criteria
* Non-English speaking parents
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Concordance between parent, resident, and nurse reported elements of the patient action plan and overall plan | 18 months | This will be assessed through surveys administered to parents, residents, and nurses for a subset of patients every evening. Parent, resident, and nurse responses will be compared pre and post-intervention. |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| Parent-reported medical errors | 18 months | This will be assessed through surveys administered to parents for a subset of patients every evening. Parent error reporting will be compared pre and post-intervention. |
Other
| Measure | Time frame | Description |
|---|---|---|
| Provider and parent experience of nighttime care | 18 months | This will be assessed through surveys administered to parents and providers for a subset of patients. Answers will be compared pre and post-intervention. |
Countries
United States
Outcome results
None listed