Effects of Systematic Patient Feedback on Therapy Outcome

Effects of Systematic Patient Feedback on Therapy Outcome and Dropout: A Randomized Controlled Study on Adult Out-patients at a Community Mental Health Centre.

Status

Completed

Phases

Study type

Interventional

Source

ClinicalTrials.gov

Registry ID

NCT01796223

Enrollment

170

Registered

2013-02-21

Start date

2012-12-31

Completion date

2017-06-01

Last updated

2018-09-05

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Mental Disorders

Keywords

Community mental health services, Psychotherapy, Physician-Patient Relations, Norway

Brief summary

The aim of this study is to evaluate the effects of a feedback-system in psychotherapy on adult out-patients at a community mental health centre. It is hypothesized that the intervention will lead to more effective treatment, decreasing treatment dropout as well as improving patient-therapist relationship and patient activation in treatment.

Interventions

BEHAVIORALFeedback

The Partners for Change Outcome Management System, administered at the beginning and ending of every therapy session.

BEHAVIORALControl

Study design

Allocation

RANDOMIZED

Intervention model

PARALLEL

Primary purpose

TREATMENT

Masking

NONE

Eligibility

Sex/Gender

ALL

Age

18 Years to No maximum

Healthy volunteers

Inclusion criteria

The aim is to include a total of 128 patients. Inclusion Criteria: * Referred for treatment of mental disorder(s)

Exclusion criteria

* Psychiatric emergency * Poor/no understanding of Norwegian language * Lack of ability to execute the practical procedures required for the project

Design outcomes

Primary

Measure	Time frame	Description
Health care utilization	12 months	Referral- and drop-out rate

Secondary

Measure	Time frame	Description
Symptom level	T 0 (baseline) and T4 (6 months, end of treatment)	Outcome Rating Scale and BASIS 32 and WHO-5
Patient satisfaction	T0, T2 (2 months), T4 (6 months, end of treatment)	Client Satisfaction Questionnaire (CSQ-8; Attkinson & Zwick, 1982)
Level of functioning	T1 (1 hour start of treatment) and T4 (6 months or end of treatment)	Global Assessment of Functioning (GAF; Hall, 1995)
Patient Activation Measure	T0, T1 (1 hour start of treatment), T3 (3 months) and T4 (6 months)	Patient Activation Measure Mental Health Questionnaire (13 items)
Alliance	T1 (1 hour start of treatment), T2 (2 months	Working Alliance Inventory (WAI-S)
Preferences for involvement in decision making	T0, T2 (2 months) and T3 (3 months)	Modified Control Preferences Scale (6 items)

Other

Measure	Time frame	Description
Use of health services	12 months	Number of visits at general practitioner or other health services

Countries

Norway

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026