Patient Centred Communication Intervention

Status

Completed

Phases

Study type

Interventional

Source

ClinicalTrials.gov

Registry ID

NCT01654029

Acronym

PCCI

Enrollment

120

Registered

2012-07-31

Start date

2010-09-30

Completion date

2014-04-30

Last updated

2014-04-24

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Aphasia, Stroke

Keywords

Stroke, Communication impairments, Nurse-patient communication, Patient-centred care

Brief summary

The most frequent consequence of a stroke is a communication impairment. When patients cannot articulate their needs, frustration and agitation are frequent responses, often resulting in poor optimization of post-stroke function. Staff's lack of knowledge of communication strategies exacerbates the problem. A key component of patient-centred care is the ability of staff to communicate in such a way that allows them to understand the patient's needs. Members of our team developed the patient-centred communication intervention (PCCI) targeting registered and unregulated staff caring for complex continuing care (CCC) patients with communication impairments post stroke. The purpose of the study is to examine if the PCCI results in improved patients' quality of life and in improved staff attitudes and skills in caring for patients with communication impairments.

Interventions

BEHAVIORALPatient-Centred Communication Intervention

The intervention consists of three parts: 1) development of individualized communication care plans; 2) staff attendance at a workshop focused on communication and behavioral management strategies; and 3) implementation of a staff support system.

Study design

Allocation

NON_RANDOMIZED

Intervention model

PARALLEL

Primary purpose

TREATMENT

Masking

NONE

Eligibility

Sex/Gender

ALL

Healthy volunteers

Inclusion criteria

Patients: Inclusion Criteria * diagnosis of stroke related to cerebral infarct * presence of a communication impairment * ability to speak and understand English before the stroke * ability to consent

Exclusion criteria

* global aphasia or severe Wernicke's aphasia Staff: Inclusion Criteria * directly involved in providing care * employed full or part-time * ability to consent * ability to speak and write English * work with patients who have communication impairments

Design outcomes

Primary

Measure	Time frame	Description
Stroke and Aphasia Quality of Life (SAQOL)	Change in SAQOL from baseline to 1 month and from baseline to 3 months	The SAQOL is a 39-item tool designed to measure health-related quality of life in patients post-stroke with aphasia.

Secondary

Measure	Time frame	Description
Communication-Impairment Questionnaire (CIQ)	Change in CIQ from baseline to 1 month and from baseline to 3 months	The Communication Impairment Questionnaire is an 8-item self-report scale. It is used to measure the attitudes of nurses toward patients with communication impairments.

Countries

Canada

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Mar 25, 2026