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Cell Phone Messaging to Improve Communication of Critical Laboratory Results to Patients in Rural Uganda

Cell Phone Messaging to Improve Communication of Critical Laboratory Results to Patients in Rural Uganda

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT01579214
Enrollment
183
Registered
2012-04-17
Start date
2012-07-31
Completion date
2015-04-30
Last updated
2018-01-04

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

HIV, Tuberculosis

Keywords

HIV, Africa south of the sahara, Knowledge of results, Communication barriers, Cellular Phones

Brief summary

The investigators will study the efficacy of a novel cellular phone messaging system to communicate health information and facilitate early return to clinic after abnormal laboratory results in rural Uganda.

Detailed description

Among the challenges that complicate optimal health care delivery in rural settings is lack of communication between care providers and patients. Communication of abnormal laboratory results represents a particular challenge. Laboratory and other test results are often not reported until repeat visits weeks to months later. In the case of treatment failure, severe treatment complications, or evidence of opportunistic infection, such reporting delays likely result in adverse outcomes and potentially compromise future treatment options. The investigators propose to evaluate a novel strategy of communication using SMS text messaging to facilitate patient return to an HIV clinic in Uganda after critical laboratory results. The investigators will consent and enroll participants at the time of laboratory testing for cluster of differentiation 4 (CD4) count, viral loads, acid fast bacteria smears of sputum, among others. Those with abnormal results will be randomized to various messaging formats and receive text messages requesting a prompt return to clinic. For outcomes, the investigators will measure successful receipt and comprehension of messages, as well as proportion returning within 14 days of the abnormal laboratory test.

Interventions

OTHERCellular Phone Text Messages

Cellular phone text message formats to be sent to participants after abnormal laboratory results to communicate information and request early return to clinic.

Sponsors

Mbarara University of Science and Technology
CollaboratorOTHER
Fogarty International Center of the National Institute of Health
CollaboratorNIH
Harvard University
CollaboratorOTHER
Massachusetts General Hospital
Lead SponsorOTHER

Study design

Allocation
NON_RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE

Intervention model description

This is a quasi-experimental design study with two periods of study. The pre-intervention period serves as the control group. During the intervention period, participants received one of three message types to be informed of their test results: 1) a standard message informing their abnormal result, 2) the standard message protected by a PIN number code, and 3) a coded texted message ABCDEFG. For our a priori hypotheses about the effect of receiving an SMS message on outcomes, we compared results for participants in the pre-intervention period with all those in the post-intervention period. This was a non-randomized intervention. For our primary outcome (time to ART initiation) we assessed all participants with abnormal CD4 count results who were ART-naive at study enrollment. For our secondary outcome (time to clinic return) we looked at all study participants with abnormal CD4 counts.

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* HIV positive * Active in care at Mbarara Regional Referral Hospital HIV Clinic * Undergoing laboratory testing * Self-reported cell phone access * Agrees to participation and gives informed consent

Exclusion criteria

* Age \< 18 * Resides outside great Mbarara area (Mbarara, Isingiro, Kyruhuura, Ibanda, or Ntungamo districts)

Design outcomes

Primary

MeasureTime frameDescription
Participants Initiating Antiretroviral Therapy (ART) Within 28 Days of Abnormal Result28 daysNumber of Antiretroviral Therapy (ART) naive participants (subgroup of the sample) who initiated ART within 28 days of receiving abnormal result

Secondary

MeasureTime frameDescription
Clinic Return Within 28 Days of Abnormal CD4 Count Result28 daysNumber of participants who returned to clinic within 28 days of abnormal CD4 count result

Countries

Uganda

Participant flow

Participants by arm

ArmCount
Pre-Intervention Control Group
Eligible participants from a pre-intervention period (January-August 2012) prior to their receiving SMS messages about their laboratory test results. During the pre-intervention stage, clinicians completed eligibility forms for each participant, including confirmation of access to a cellular phone, district of residence, and selection of the abnormal result threshold for the cluster of differentiation 4 (CD4) test, which would prompt a request for an early return to clinic. Standard clinical forms were completed to collect data on sociodemographic and clinical characteristics. We also collected data on the laboratory result and result date, time from laboratory result to clinic return, and for antiretroviral therapy (ART) naive participants, time to ART initiation.
45
Intervention Period
Participants in the intervention period (September 2012 - November 2013) were receive daily short message service (SMS) messages for up to seven days in one of three formats: 1) messages reporting an abnormal result directly, 2) personal identification number-protected messages reporting an abnormal result, or 3) messages reading ABCDEFG to confidentially convey an abnormal result. For our a priori hypothesis, we aimed to test whether clinical outcomes, i.e. time to clinic return and time to ART initiation, were different in the pre-intervention and intervention period. This was a non-randomized allocation. During the intervention period, clinicians used eligibility criteria identical to those used during the pre-intervention period, including selection of an abnormal cluster of differentiation 4 (CD4) count threshold to trigger the SMS and transportation reimbursement intervention.
138
Total183

Baseline characteristics

CharacteristicIntervention PeriodTotalPre-Intervention Control Group
Age, Continuous30 years32 years38 years
CD4 Count225 cells/mm^3215 cells/mm^3185 cells/mm^3
Days from enrollment until laboratory result10 Days10 Days11 Days
Educational Attainment
Any primary
71 Participants87 Participants16 Participants
Educational Attainment
Any secondary
37 Participants49 Participants12 Participants
Educational Attainment
Missing Information
0 Participants7 Participants7 Participants
Educational Attainment
<Primary
12 Participants15 Participants3 Participants
Educational Attainment
>Secondary
18 Participants25 Participants7 Participants
Number of Antiretroviral Therapy (ART) Naive Participants110 Participants136 Participants26 Participants
Region of Enrollment
Uganda
Mbarara Resident
83 Participants115 Participants32 Participants
Region of Enrollment
Uganda
Non-Mbarara Resident
55 Participants68 Participants13 Participants
Sex/Gender, Customized
Female Gender
75 Participants94 Participants19 Participants
Sex/Gender, Customized
Male Gender
63 Participants89 Participants26 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
0 / 450 / 138
other
Total, other adverse events
0 / 450 / 138
serious
Total, serious adverse events
0 / 450 / 138

Outcome results

Primary

Participants Initiating Antiretroviral Therapy (ART) Within 28 Days of Abnormal Result

Number of Antiretroviral Therapy (ART) naive participants (subgroup of the sample) who initiated ART within 28 days of receiving abnormal result

Time frame: 28 days

Population: These are participants who were Antiretroviral Therapy naive, and so analysis of this measurement is using this subgroup only.

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Pre-Intervention Control GroupParticipants Initiating Antiretroviral Therapy (ART) Within 28 Days of Abnormal Result8 Participants
Intervention PeriodParticipants Initiating Antiretroviral Therapy (ART) Within 28 Days of Abnormal Result89 Participants
Secondary

Clinic Return Within 28 Days of Abnormal CD4 Count Result

Number of participants who returned to clinic within 28 days of abnormal CD4 count result

Time frame: 28 days

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Pre-Intervention Control GroupClinic Return Within 28 Days of Abnormal CD4 Count Result22 Participants
Intervention PeriodClinic Return Within 28 Days of Abnormal CD4 Count Result128 Participants

Source: ClinicalTrials.gov · Data processed: Mar 17, 2026