Critical Illness
Conditions
Brief summary
There is increasing awareness that high-quality care in the intensive care unit also includes care of visiting family members according to their needs. The investigators therefore want to assess family satisfaction using a questionnaire that was specially developed for this setting and recently validated for German-speaking participants.
Detailed description
Family members who visit patients on the ICU (intensive care unit) are not just onlookers. They experience the process of care along with their loved ones. Increasingly, the satisfaction of family members with ICU care, decision-making and information, and their empowerment to contribute towards patient care as near relatives, is being perceived as an important aspect of the general quality of ICU care. Family satisfaction is assessed using the 34-item FS-ICU questionnaire which was recently validated for German-speaking participants. The aim of this pilot survey is to identify opportunities for improvement of family satisfaction.
Interventions
None listed
Sponsors
Study design
Eligibility
Inclusion criteria
* all visiting family members who consent to participate
Exclusion criteria
* no more than two family members per patient; * prior participation
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Family Satisfaction in the ICU (FS-ICU) Questionnaire- Overall Satisfaction Score | From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months | Overall satisfaction score is calculated as the mean of 24 Items concerning satisfaction with care, communication and decision-making. After transformation of Items the score has a scale reaching from 0 (highly unsatisfied) to 100 (highly satisfied). |
Secondary
| Measure | Time frame |
|---|---|
| Patient Severity of Illness | From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months |
| Patient Length of Stay on the ICU | From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months |
| Patient Mortality | From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months |
Countries
Germany
Participant flow
Recruitment details
Prospective cohort study performed in four (mixed surgical, neurological, and cardiological) intensive care units of a university hospital in Germany
Participants by arm
| Arm | Count |
|---|---|
| Family Satisfaction family satisfaction in the intensive care unit (ICU) and areas for improvement | 215 |
| Total | 215 |
Baseline characteristics
| Characteristic | Family Satisfaction |
|---|---|
| Age, Customized 18-34 | 11 participants |
| Age, Customized 35-44 | 28 participants |
| Age, Customized 45-54 | 55 participants |
| Age, Customized 55-64 | 55 participants |
| Age, Customized > 64 | 60 participants |
| Gender Female | 136 participants |
| Gender Male | 62 participants |
Adverse events
| Event type | EG000 affected / at risk |
|---|---|
| deaths Total, all-cause mortality | — / — |
| other Total, other adverse events | 0 / 0 |
| serious Total, serious adverse events | 0 / 0 |
Outcome results
Family Satisfaction in the ICU (FS-ICU) Questionnaire- Overall Satisfaction Score
Overall satisfaction score is calculated as the mean of 24 Items concerning satisfaction with care, communication and decision-making. After transformation of Items the score has a scale reaching from 0 (highly unsatisfied) to 100 (highly satisfied).
Time frame: From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months
Population: By invitation
| Arm | Measure | Value (MEAN) | Dispersion |
|---|---|---|---|
| Family Satisfaction | Family Satisfaction in the ICU (FS-ICU) Questionnaire- Overall Satisfaction Score | 78.3 units on a scale | Standard Deviation 14.3 |
Patient Length of Stay on the ICU
Time frame: From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months
Patient Mortality
Time frame: From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months
Patient Severity of Illness
Time frame: From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months