Using Online Videos to Supplement Emergency Department Discharge Instructions

Speak Fast, Use Jargon, and Don't Repeat Yourself: Using Online Videos to Supplement Emergency Department Discharge Instructions

Status

Completed

Phases

Study type

Interventional

Source

ClinicalTrials.gov

Registry ID

NCT01361932

Enrollment

133

Registered

2011-05-27

Start date

2011-11-30

Completion date

2013-02-28

Last updated

2013-03-27

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Emergency Department Discharge Instructions, Instruction Videos

Brief summary

This project will evaluate the effectiveness of 38 videos of discharge instructions for patients seen in, and discharged from, the emergency department (ED). The investigators will (1) assess how many ED patients chose view the website, and (2) interview patients who viewed a video, as well as those who didn't view a video (and therefore received standard care), to determine whether patients who viewed a video understood their diagnoses and discharge instructions better.

Interventions

OTHERVideo of ED discharge instructions for patient's ED discharge diagnosis

Link provided for a website of 38 ED discharge instruction videos, based on ED discharge diagnosis; patients in study group encouraged to view it upon returning home. Three key questions asked by RA 1 to 5 days later, via phone call, and answers scored.

Study design

Allocation

RANDOMIZED

Intervention model

SINGLE_GROUP

Masking

NONE

Eligibility

Sex/Gender

ALL

Healthy volunteers

Inclusion criteria

* Age \> 16, or \< 16 and accompanied by a legal guardian * Has one of 38 ED discharge diagnoses * Fluent in English, or caregiver fluent * Has access to a computer, with internet access, in the next 4 days * Has access to a telephone

Exclusion criteria

* Age \< 16 when unaccompanied by a legal guardian * Decreased level of consciousness at ED discharge (eg palliative patient)

Design outcomes

Primary

Measure	Time frame	Description
Score out of 3 points on 3 key questions	1 to 5 days after ED visit	3 key questions have been created for each of 38 ED discharge diagnosis. Scores will be compared between intervention group and control group.

Secondary

Measure	Time frame	Description
Quality rating of video of discharge instructions, Likert scale 1 to 5	1 to 5 days after ED discharge	Rating by study arm (who viewed a video) as to how helpful the video was in helping them (1) understand their discharge instructions, and (2) overall usefulness of the video.

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Mar 10, 2026