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CareLink® Network Evaluation

Medtronic CareLink® Network Evaluation Protocol

Status
Completed
Phases
Unknown
Study type
Observational
Source
ClinicalTrials.gov
Registry ID
NCT01023022
Enrollment
176
Registered
2009-12-01
Start date
2010-01-31
Completion date
2013-10-31
Last updated
2025-07-02

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Heart Failure

Keywords

CareLink, Remote Monitoring, Cardiac Pacemaker, Artificial, Implantable Cardioverter-Defibrillators

Brief summary

The purpose of the study is to demonstrate the value of the Medtronic CareLink® Network in clinical practice in the country specific healthcare setting.

Detailed description

Evaluation's objectives: Comparison of remote device check and in-clinic device assessment. To assess patient ease of use of, and satisfaction with, the Medtronic CareLink® Monitor To assess clinician ease of use of, and satisfaction with, the Medtronic CareLink® Monitor and Website To assess the clinic specific clinical value of Medtronic CareLink® Network Demonstrate time savings for patients Demonstrate time savings for physicians To show the increase of efficiency through increased flexibility and per procedure time To demonstrate better handling of unscheduled activities (symptoms, events, etc.)

Interventions

The Medtronic CareLink® Network consists of the Medtronic CareLink® Monitor and Medtronic CareLink® Clinician Website

Sponsors

Medtronic Cardiac Rhythm and Heart Failure
Lead SponsorINDUSTRY

Study design

Observational model
COHORT
Time perspective
PROSPECTIVE

Eligibility

Sex/Gender
ALL
Healthy volunteers
No

Inclusion criteria

* Patients who have an implanted Medtronic ICD, CRT-D device that is supported by the Medtronic CareLink® Network * Patients have to sign the Medtronic CareLink® Statement of Privacy Principles and the Evaluation Data Protection Statement documents

Exclusion criteria

* Patients with

Design outcomes

Primary

MeasureTime frameDescription
Comparison of Remote Device Check and In-clinic Device AssessmentBaseline to max. 12 monthsInvestigators were asked the following question: how did the Medtronic CareLink system matched their personal expectation/goals and had to answer with multiple answer using the following ranking Significantly exceeded, Goals met, No expectations, Not met, Not met at all: Question 1) Newest technology for my patients. Q2) Increased patient safety. Q3) Increased patient satisfaction. Q4) Improved quality of life for my patients. Q5) Improved follow up after therapy/shock delivery of for symptomatic patients, adverse events. Q6) Increased hospital efficiency. Q7) Increased follow up quality. Q8) More flexible follow up schemes possible. Q9) Better management of the increased number of follow ups. Q10) Increased satisfaction of hospital personnel. Q11) Other goals

Secondary

MeasureTime frameDescription
Clinician Ease of Use of, and Satisfaction With, the Medtronic CareLink® Monitor and Website (Including Clinician General Preference, if Any, for Medtronic CareLink® Compared to Traditional In-clinic Device Follow-up)Baseline to max. 12 months
Clinic-specific Clinical Value of Medtronic CareLink® Network (Change of Workflow, Increase of Flexibility)Baseline to max. 12 months
Time and Cost Savings for PatientsBaseline to max. 12 months
Patient Ease of Use of, and Satisfaction With the Medtronic CareLink® Monitor (Including Percentage of Patients Who Prefer Follow up With Medtronic CareLink® Compared to Traditional In-clinic Device Follow-up)Baseline to max. 12 monthsParticipants were asked questions to which they could have respond multiple answers. 1) Which form of device follow up do you prefer? Answers: Monitor from home and in hospital follow up is necessary; Follow up only in hospital; No preference, and 2) How would you judge the user friendliness of the monitor in total? Answers: Very easy; Easy; Difficult; Missing Data, and 3) How did the monitor changed your daily life? did you felt more or less safe? Answers: Much more safe; Safe; No influence; Unsafe; Missing data
Efficiency Through Increased Flexibility and Per Procedure TimeBaseline to max. 12 months
Handling of Unscheduled Activities (for Example, Symptoms and Events)Baseline to max. 12 monthsInvestigators were asked to classify reasons for unscheduled visits by marking all applicable answers. Answer: 1) patient symptoms 2) adequate therapy/shock 3) appearance of already known arrythmias 4) appearance of new arrythmias 5) need for reprogramming 6) in house Follow-up 7) device alert 8) inadequate therapy/shock 9) worsening of pump function 10) malfunction of the device 11) other
Time and Costs Savings for PhysiciansBaseline to max. 12 months

Countries

Poland

Participant flow

Participants by arm

ArmCount
Medtronic CareLink® Network
Patients with implanted ICD or CRT-D devices, who will be monitored by the Medtronic CareLink® System. The System consists of the Medtronic CareLink® Monitor and Medtronic CareLink® Clinician Website. Medtronic CareLink® Network: The Medtronic CareLink® Network consists of the Medtronic CareLink® Monitor and Medtronic CareLink® Clinician Website
176
Total176

Withdrawals & dropouts

PeriodReasonFG000
Overall StudyDeath5
Overall Studydue to technical issues2
Overall StudyLost to Follow-up7

Baseline characteristics

CharacteristicMedtronic CareLink® Network
Age, Categorical
<=18 years
0 Participants
Age, Categorical
>=65 years
73 Participants
Age, Categorical
Between 18 and 65 years
103 Participants
Age, Continuous61 years
STANDARD_DEVIATION 13
Region of Enrollment
Poland
176 participants
Sex: Female, Male
Female
29 Participants
Sex: Female, Male
Male
147 Participants

Adverse events

Event typeEG000
affected / at risk
deaths
Total, all-cause mortality
— / —
other
Total, other adverse events
0 / 0
serious
Total, serious adverse events
5 / 176

Outcome results

Primary

Comparison of Remote Device Check and In-clinic Device Assessment

Investigators were asked the following question: how did the Medtronic CareLink system matched their personal expectation/goals and had to answer with multiple answer using the following ranking Significantly exceeded, Goals met, No expectations, Not met, Not met at all: Question 1) Newest technology for my patients. Q2) Increased patient safety. Q3) Increased patient satisfaction. Q4) Improved quality of life for my patients. Q5) Improved follow up after therapy/shock delivery of for symptomatic patients, adverse events. Q6) Increased hospital efficiency. Q7) Increased follow up quality. Q8) More flexible follow up schemes possible. Q9) Better management of the increased number of follow ups. Q10) Increased satisfaction of hospital personnel. Q11) Other goals

Time frame: Baseline to max. 12 months

Population: Number of Investigators who provided responded for these questions at the end of evaluation.

ArmMeasureGroupValue (NUMBER)
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 1: Goals met50.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 4:Not met at all0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Qestion 5: Significantly exceeded30.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 5: No expectations0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 10:Not met20.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Qestion 1: Significantly exceeded40.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 1: No expectations10.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 1:Not met0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 1:Not met at all0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Qestion 2: Significantly exceeded20 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 2: Goals met80 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 2: No expectations0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 2:Not met0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 2:Not met at all0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Qestion 3: Significantly exceeded10.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 3: Goals met70.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 3: No expectations20.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 3:Not met0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 3:Not met at all0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Qestion 4: Significantly exceeded10.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 4: Goals met70.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 4: No expectations20.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 4:Not met0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 5: Goals met70.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 5:Not met0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 5:Not met at all0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Qestion 6: Significantly exceeded10.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 6: Goals met20.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 6: No expectations70.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 6:Not met0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 6:Not met at all0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Qestion 7: Significantly exceeded10.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 7: Goals met60.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 7: No expectations30.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 7:Not met0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 7:Not met at all0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Qestion 8: Significantly exceeded20.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 8: Goals met60.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 8: No expectations20.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 8:Not met0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 8:Not met at all0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Qestion 9: Significantly exceeded20.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 9: Goals met60.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 9: No expectations20 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 9:Not met0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 9:Not met at all0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Qestion 10: Significantly exceeded10.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 10: Goals met20.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 10: No expectations50.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 10:Not met at all0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Qestion 11: Significantly exceeded0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 11: Goals met0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 11: No expectations0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 11:Not met0.0 percentage of Investigators
Medtronic CareLink® NetworkComparison of Remote Device Check and In-clinic Device AssessmentAnswer for Question 11:Not met at all0.0 percentage of Investigators
Secondary

Clinician Ease of Use of, and Satisfaction With, the Medtronic CareLink® Monitor and Website (Including Clinician General Preference, if Any, for Medtronic CareLink® Compared to Traditional In-clinic Device Follow-up)

Time frame: Baseline to max. 12 months

Secondary

Clinic-specific Clinical Value of Medtronic CareLink® Network (Change of Workflow, Increase of Flexibility)

Time frame: Baseline to max. 12 months

Secondary

Efficiency Through Increased Flexibility and Per Procedure Time

Time frame: Baseline to max. 12 months

Secondary

Handling of Unscheduled Activities (for Example, Symptoms and Events)

Investigators were asked to classify reasons for unscheduled visits by marking all applicable answers. Answer: 1) patient symptoms 2) adequate therapy/shock 3) appearance of already known arrythmias 4) appearance of new arrythmias 5) need for reprogramming 6) in house Follow-up 7) device alert 8) inadequate therapy/shock 9) worsening of pump function 10) malfunction of the device 11) other

Time frame: Baseline to max. 12 months

Population: The 68 patients of total population (176) were analyzed as this number of pt. had experienced unscheduled visit during the study.

ArmMeasureGroupValue (NUMBER)
Medtronic CareLink® NetworkHandling of Unscheduled Activities (for Example, Symptoms and Events)Reason 1: patient symptoms25.9 % of unscheduled visits due to reasons
Medtronic CareLink® NetworkHandling of Unscheduled Activities (for Example, Symptoms and Events)Reason 2: adequate therapy/shock14.7 % of unscheduled visits due to reasons
Medtronic CareLink® NetworkHandling of Unscheduled Activities (for Example, Symptoms and Events)Reason 3: appearance of already known arrythmias0.9 % of unscheduled visits due to reasons
Medtronic CareLink® NetworkHandling of Unscheduled Activities (for Example, Symptoms and Events)Reason 4:appearance of new arrythmias2.6 % of unscheduled visits due to reasons
Medtronic CareLink® NetworkHandling of Unscheduled Activities (for Example, Symptoms and Events)Reason 5: need of reprograming1.7 % of unscheduled visits due to reasons
Medtronic CareLink® NetworkHandling of Unscheduled Activities (for Example, Symptoms and Events)Reason 6: in house Fup after Carelink control4.3 % of unscheduled visits due to reasons
Medtronic CareLink® NetworkHandling of Unscheduled Activities (for Example, Symptoms and Events)Reason 7: device alert17.2 % of unscheduled visits due to reasons
Medtronic CareLink® NetworkHandling of Unscheduled Activities (for Example, Symptoms and Events)Reason 8: inadequate therapy/shock6.0 % of unscheduled visits due to reasons
Medtronic CareLink® NetworkHandling of Unscheduled Activities (for Example, Symptoms and Events)Reason 9: worsening of pump function0.9 % of unscheduled visits due to reasons
Medtronic CareLink® NetworkHandling of Unscheduled Activities (for Example, Symptoms and Events)Reason 10: malfunction of the device0.0 % of unscheduled visits due to reasons
Medtronic CareLink® NetworkHandling of Unscheduled Activities (for Example, Symptoms and Events)Reason 11: Other44.8 % of unscheduled visits due to reasons
Secondary

Patient Ease of Use of, and Satisfaction With the Medtronic CareLink® Monitor (Including Percentage of Patients Who Prefer Follow up With Medtronic CareLink® Compared to Traditional In-clinic Device Follow-up)

Participants were asked questions to which they could have respond multiple answers. 1) Which form of device follow up do you prefer? Answers: Monitor from home and in hospital follow up is necessary; Follow up only in hospital; No preference, and 2) How would you judge the user friendliness of the monitor in total? Answers: Very easy; Easy; Difficult; Missing Data, and 3) How did the monitor changed your daily life? did you felt more or less safe? Answers: Much more safe; Safe; No influence; Unsafe; Missing data

Time frame: Baseline to max. 12 months

Population: Number of patients who provided responses for these questions at the end of the Study.

ArmMeasureGroupValue (NUMBER)
Medtronic CareLink® NetworkPatient Ease of Use of, and Satisfaction With the Medtronic CareLink® Monitor (Including Percentage of Patients Who Prefer Follow up With Medtronic CareLink® Compared to Traditional In-clinic Device Follow-up)Question 1: Missing data0.7 percentage of patients
Medtronic CareLink® NetworkPatient Ease of Use of, and Satisfaction With the Medtronic CareLink® Monitor (Including Percentage of Patients Who Prefer Follow up With Medtronic CareLink® Compared to Traditional In-clinic Device Follow-up)Question 1: Monitor f. home & in hospital f-up is71.8 percentage of patients
Medtronic CareLink® NetworkPatient Ease of Use of, and Satisfaction With the Medtronic CareLink® Monitor (Including Percentage of Patients Who Prefer Follow up With Medtronic CareLink® Compared to Traditional In-clinic Device Follow-up)Question 1: Follow up only in hospital8.7 percentage of patients
Medtronic CareLink® NetworkPatient Ease of Use of, and Satisfaction With the Medtronic CareLink® Monitor (Including Percentage of Patients Who Prefer Follow up With Medtronic CareLink® Compared to Traditional In-clinic Device Follow-up)Question 1: No preference18.8 percentage of patients
Medtronic CareLink® NetworkPatient Ease of Use of, and Satisfaction With the Medtronic CareLink® Monitor (Including Percentage of Patients Who Prefer Follow up With Medtronic CareLink® Compared to Traditional In-clinic Device Follow-up)Question 2: Very easy65.1 percentage of patients
Medtronic CareLink® NetworkPatient Ease of Use of, and Satisfaction With the Medtronic CareLink® Monitor (Including Percentage of Patients Who Prefer Follow up With Medtronic CareLink® Compared to Traditional In-clinic Device Follow-up)Question 2: Easy32.9 percentage of patients
Medtronic CareLink® NetworkPatient Ease of Use of, and Satisfaction With the Medtronic CareLink® Monitor (Including Percentage of Patients Who Prefer Follow up With Medtronic CareLink® Compared to Traditional In-clinic Device Follow-up)Question 2: Difficult1.3 percentage of patients
Medtronic CareLink® NetworkPatient Ease of Use of, and Satisfaction With the Medtronic CareLink® Monitor (Including Percentage of Patients Who Prefer Follow up With Medtronic CareLink® Compared to Traditional In-clinic Device Follow-up)Question 2: Missing data0.7 percentage of patients
Medtronic CareLink® NetworkPatient Ease of Use of, and Satisfaction With the Medtronic CareLink® Monitor (Including Percentage of Patients Who Prefer Follow up With Medtronic CareLink® Compared to Traditional In-clinic Device Follow-up)Question 3: Much more safer44.3 percentage of patients
Medtronic CareLink® NetworkPatient Ease of Use of, and Satisfaction With the Medtronic CareLink® Monitor (Including Percentage of Patients Who Prefer Follow up With Medtronic CareLink® Compared to Traditional In-clinic Device Follow-up)Question 3: Safe50.3 percentage of patients
Medtronic CareLink® NetworkPatient Ease of Use of, and Satisfaction With the Medtronic CareLink® Monitor (Including Percentage of Patients Who Prefer Follow up With Medtronic CareLink® Compared to Traditional In-clinic Device Follow-up)Question 3: No influence4.7 percentage of patients
Medtronic CareLink® NetworkPatient Ease of Use of, and Satisfaction With the Medtronic CareLink® Monitor (Including Percentage of Patients Who Prefer Follow up With Medtronic CareLink® Compared to Traditional In-clinic Device Follow-up)Question 3: Unsafe0 percentage of patients
Medtronic CareLink® NetworkPatient Ease of Use of, and Satisfaction With the Medtronic CareLink® Monitor (Including Percentage of Patients Who Prefer Follow up With Medtronic CareLink® Compared to Traditional In-clinic Device Follow-up)Question 3: Missing data0.7 percentage of patients
Secondary

Time and Cost Savings for Patients

Time frame: Baseline to max. 12 months

Secondary

Time and Costs Savings for Physicians

Time frame: Baseline to max. 12 months

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026