Comskil Training
Conditions
Keywords
communication, survey, video, 09-043
Brief summary
At Memorial Sloan-Kettering Cancer Center the investigators want to provide the best care to their patients. One way to do this is to evaluate the ways that doctors communicate with patients. To this end, the Department of Psychiatry and Behavioral Sciences runs a Communication Skills Training and Research Laboratory. One goal of this laboratory is to evaluate doctor-patient communication and provide training in how to improve the quality of this communication. Invitation to participate in this pilot project does not mean that a problem with communication has been identified in your doctor's practice. Rather, it is because your doctor and the fellow working with your doctor have agreed to cooperate with us as the investigators develop strategies to train physicians, nurses and other clinical personnel to communicate with cancer patients in as effective and sensitive a manner as possible.
Interventions
Video record MD consult before MD has completed Comskill training. Post-Video Recording Survey (5 minutes): This is a 22-item self-report scale that measures patient satisfaction and patient reports of communication behavior (Roter et al 1977). Items are rated using a five-point Likert-type scale ranging from 1, I disagree completely to 5, I agree completely .
Sponsors
Study design
Eligibility
Inclusion criteria
* Over 18 years of age; * Able to understand and provide signature on permission form (Appendix II) * Able to speak and read English
Exclusion criteria
* Evidence of cognitive impairment severe enough to preclude giving permission to the study staff, or completing the survey instrument of the study.
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| To obtain data from patients about their satisfaction with the fellows' communication and their perception of the fellows' use of communication skills. | 1 year |
Countries
United States