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Diabetic Retina Exam Rate Does Not Increase With Phone Reminders in Non-HMO Population

Diabetic Retina Exam Rate Does Not Increase With Phone Reminders in Non-HMO Population

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT00799695
Enrollment
561
Registered
2008-12-01
Start date
2008-01-31
Completion date
2008-11-30
Last updated
2008-12-01

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Diabetic Retinopathy

Keywords

diabetic retinopathy, screening, annual

Brief summary

Diabetic retinopathy is the major cause of blindness in working age Americans, and screening for it is cost-effective. There are a quarter of a million people in Southeast Michigan with diabetes and pre-diabetes. Only half of patients with diabetes are screened regularly for diabetic retinopathy, and this proportion has been difficult to increase despite various interventions. Previous research focused on HMO patient groups because preventative care was thought to decrease plan costs. In addition, it was administratively feasible to track patient-doctor interactions. This project builds on published research and institutional experience to determine an effective method for increasing the screening rate, in a mobile, non-HMO population. It uses administrative methods and information technology infrastructures, such as large scale electronic medical records and patient demographic databases, to identify existing patients requiring examinations. Patients were telephoned by a trained service representative who offered and scheduled firm examination appointment times. Hypothesis: Annual screening rates for diabetic retinopathy can be substantially improved in non-HMO patient groups by directly contacting patients and scheduling firm appointment times.

Interventions

BEHAVIORALphone call contact

A sample of subjects who had not completed their annual diabetic screening exams were contacted by phone and offered appointments for eye exams

Sponsors

Blue Cross Blue Shield of Michigan Foundation
CollaboratorOTHER
Henry Ford Health System
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
SINGLE_GROUP
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
SINGLE (Subject)

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* were Henry Ford Health System patients, * diabetic * using the BCBSM payer plan

Exclusion criteria

* retina examination in prior year

Design outcomes

Primary

MeasureTime frame
a change in the proportion of diabetic patients who acted as a result of the phone contact, and obtained a retina eye exam.3 months

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026