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Message Framing for Telephone Quitline Callers

Promoting Tobacco and Cancer Control: Message Framing for Telephone Quitline Callers

Status
Completed
Phases
Phase 1Phase 2
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT00589277
Enrollment
2032
Registered
2008-01-09
Start date
2007-08-31
Completion date
2009-05-31
Last updated
2021-08-26

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Nicotine Dependence, Smoking

Keywords

Smoking, Tobacco, Message Framing

Brief summary

The purpose of this study is to compare gain-framed counseling + gain-framed materials to standard care Quitline counseling + standard print materials. The investigators hypothesize that gain-framed counseling + gain-framed materials group will produce higher abstinence rates than standard care counseling and standard care information. The data in this study will be used to determine effect size estimates for a large scale study.

Detailed description

This pilot study is meant to be translational (i.e., positive study results could easily translate to the actual practices of the NYS Smokers' Quitline) - as much as possible, the standard practices of the Quitline will be followed. In this context, a randomized pilot clinical trial comparing exclusively Gain-framed counseling + gain-framed materials to standard care Quitline counseling + standard print materials will be conducted with individuals calling the NYS Smokers' Quitline for assistance in quitting smoking. Following assessment of eligibility and informed consent, 2,500 smokers will be assisted by Specialists in either the YC or SC experimental conditions. Consistent with the current practices of the Quitline, following the counseling intervention, participants will be mailed a package containing print materials encouraging smoking cessation, and participants eligible for Nicotine replacement therapy (NRT) will receive a 2-week supply of nicotine replacement medication. Consistent with Quitline practices, all callers will be required to set a quit date within 2 weeks of their initial call. A Quitline Specialist will initiate a follow-up call approximately 10 to 14 days after the print materials and NRT has been mailed. For callers receiving NRT, the manufacturer's suggested course of therapy (e.g., 8 weeks of NRT) will be recited to callers, and Quitline Specialists will suggest that callers use the money they save from not smoking to purchase additional NRT and/or that they check with their insurance carrier to see if additional NRT would be covered. Participants will be assessed before receiving the gain-framed counseling + gain-framed materials or standard care counseling, immediately after receiving counseling, approximately 1 week after their quit date for those who receive NRT, and at a 3-month follow-up to see if the gain-framed counseling + gain-framed materials participants, as predicted, are more likely to promote smoking cessation. Several brief measures that assess potential mediator of treatment will be administered.

Interventions

BEHAVIORALGain-Framed counseling & Gain-framed materials

Novel messages for quitting smoking

BEHAVIORALStandard care counseling + standard materials

Standard messages for quitting smoking

Sponsors

National Cancer Institute (NCI)
CollaboratorNIH
Yale University
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
SINGLE_GROUP
Primary purpose
TREATMENT
Masking
SINGLE (Subject)

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* Adults (18+ years) * New York State residents * English-speaking * Current smokers who utilize Quitline services seeking quitting assistance for themselves

Exclusion criteria

* Callers who are enrolled in the Proactive Program for Medicaid/uninsured clients, or special programs through their insurance company or county

Design outcomes

Primary

MeasureTime frameDescription
Quit Attempt2 week follow upPercentage of those that self reported attempting to quit smoking at the 2 week follow up.

Secondary

MeasureTime frameDescription
24 Hour Abstinence2 week follow upThe number of survey respondents that had abstained from smoking at the 2 week follow up.
7 Day Abstinence3 month follow upThe number of survey respondents that had abstained from smoking for 7 days at the 3 month follow up.

Countries

United States

Participant flow

Participants by arm

ArmCount
Standard Care Counseling
Standard care counseling + standard care print information
1,222
Gain-Framed Counseling
Callers were randomly assigned to receive standard care counseling and materials or were exposed to gain-framed counseling statements and received newly developed, exclusively gain-framed NYSSQL printed materials by mail.
810
Total2,032

Baseline characteristics

CharacteristicStandard Care CounselingGain-Framed CounselingTotal
Age, Continuous46.4 years
STANDARD_DEVIATION 13.9
47.2 years
STANDARD_DEVIATION 13.4
46.5 years
STANDARD_DEVIATION 13.7
Sex: Female, Male
Female
675 Participants478 Participants1153 Participants
Sex: Female, Male
Male
547 Participants332 Participants879 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
— / —— / —
other
Total, other adverse events
0 / 1,2220 / 810
serious
Total, serious adverse events
0 / 1,2220 / 810

Outcome results

Primary

Quit Attempt

Percentage of those that self reported attempting to quit smoking at the 2 week follow up.

Time frame: 2 week follow up

Population: Per protocol

ArmMeasureValue (NUMBER)
Standard Care CounselingQuit Attempt101 participants
Gain-Framed CounselingQuit Attempt132 participants
Secondary

24 Hour Abstinence

The number of survey respondents that had abstained from smoking at the 2 week follow up.

Time frame: 2 week follow up

Population: Per protocol

ArmMeasureValue (NUMBER)
Standard Care Counseling24 Hour Abstinence76 participants
Gain-Framed Counseling24 Hour Abstinence99 participants
Secondary

7 Day Abstinence

The number of survey respondents that had abstained from smoking for 7 days at the 3 month follow up.

Time frame: 3 month follow up

Population: Per protocol

ArmMeasureValue (NUMBER)
Standard Care Counseling7 Day Abstinence202 participants
Gain-Framed Counseling7 Day Abstinence148 participants

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026