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Impact of Teledermatology on Health Services Outcomes in the Department of Veterans Affairs

Impact of Teledermatology on Health Services Outcomes in the VA

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT00488293
Enrollment
392
Registered
2007-06-20
Start date
2008-11-30
Completion date
2011-06-30
Last updated
2015-06-08

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Quality of Life, Skin Diseases, Telemedicine

Keywords

Telemedicine, Skin diseases, Dermatology, Quality of life, Economics

Brief summary

This study compares store and forward teledermatology with the conventional clinic-based consult process. Our primary objective is to determine whether the mean change in quality of life, as rated by the subscale scores and composite score on the Skindex-16 differs between the store and forward and conventional care modalities.

Detailed description

Anticipated Impact on Veterans' Healthcare - Teledermatology has the potential to have a significant impact on veterans' healthcare. There is an unmet demand for Dermatology services distributed throughout a nation-wide patient base. Decentralization of care through the expansion of Community Based Outpatient Centers (CBOCs) adds to the demand for these services. Dermatologic care typically resides only at the largest medical centers within a Veterans Integrated Service Network (VISN). Teledermatology is one means of meeting the demand for Dermatology services by delivering dermatologic care to those sites that are geographically removed from the Dermatology Consult Service. Project Background - For the majority of ambulatory skin conditions encountered in Primary Care and Dermatology Clinics the impact those conditions have on patients' quality of life is of principal importance. Commonly encountered skin diseases frequently result in discomfort or pain, pruritis, emotional concerns, embarrassment, anxiety, and interfere with activities of daily living, work activities, or interpersonal relations. To date, no data exist that compares quality of life outcomes - the fundamental metric to assess in an ambulatory dermatology population - between patients undergoing store and forward teledermatology consultations with patients managed by the conventional consult processes. Existing data does indicate that teledermatology is a reliable and accurate method of diagnosing skin disease. Research Objectives - The purpose of this study was to compare store and forward teledermatology with a conventional clinic-based dermatology consultation process. Our primary objective was to determine whether the mean change in patient quality of life, as rated by the composite score and subscale scores of a skin-specific quality of life index (Skindex-16), differed between the time of randomization and 9 months for patients evaluated by store and forward teledermatology compared to conventional consult methods. Secondary objectives included (a) assessing quality of life between time of randomization and 3 months, (b) assessing time to initial definitive evaluation for patients using each modality, (c) evaluating clinical course using serial digital imaging, (d) comparing the costs and cost-effectiveness of store and forward teledermatology with conventional consult methods. Project Methods - The study was a parallel-group, superiority, randomized clinical trial that compared store and forward teledermatology with a conventional clinic-based consult process. Patients were randomized using a simple randomization scheme stratified by site to one of the two consult modalities. Eligible patients included those being referred from the remote sites of primary care to the medical center-based sites of dermatology services. Skindex-16 was administered at baseline, 3 months, and 9 months. Time to initial definitive evaluation, calculated based on the need for and timing of a clinic-based visit was measured for both groups. Using digital images, clinical course was assessed on a 5 point scale by an expert panel of three dermatologists. Categories included resolved, improved, unchanged not clinically relevant, unchanged clinically relevant, and worse. Health care utilities were measured using time trade-off data and the Health Utilities Index Mark 2 (HUI2). We compared the costs of teledermatology with conventional consult methods by estimating the average cost per patient over the 9 month study period. Effectiveness was assessed using health care utilities and time to initial definitive evaluation. Costs were estimated from the VA perspective.

Interventions

PROCEDUREStore and forward teledermatology

Standard electronic consult, standardized history, and image set

Sponsors

US Department of Veterans Affairs
Lead SponsorFED

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
TREATMENT
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* Patients with a single non-emergent skin condition being referred to a VA Dermatology Clinic * Must be a veteran at the study site

Exclusion criteria

* Full body examination requested * Unable to read or speak English * Emergent skin condition * Pending dermatology appointment within 9 months * Previous enrollment in the study * Impending move from the area

Design outcomes

Primary

MeasureTime frameDescription
Skindex-16 Change Scores Between Baseline and Month 3 - Functioning ScoreBaseline to Month 3Skindex-16 Change Scores. Skindex-16 is a quality of life measure that assesses bother. It includes the domains of symptoms, emotions, and functioning. A composite (total) score can also be calculated. The range of scores are 0 (never bothered) to 100 (always bothered) for subscale and composite scores. A negative change score represents a better quality of life. A change score of 10 points is considered clinically significant.
Skindex-16 Change Scores Between Baseline to Month 3 - Emotions ScoreBaseline to Month 3Skindex-16 Change Scores. Skindex-16 is a quality of life measure that assesses bother. It includes the domains of symptoms, emotions, and functioning. A composite (total) score can also be calculated. The range of scores are 0 (never bothered) to 100 (always bothered) for subscale and composite scores. A negative change score represents a better quality of life. A change score of 10 points is considered clinically significant.
Skindex-16 Change Scores Between Baseline and Month 9 - Functioning ScoresBaseline to Month 9Skindex-16 Change Scores. Skindex-16 is a quality of life measure that assesses bother. It includes the domains of symptoms, emotions, and functioning. A composite (total) score can also be calculated. The range of scores are 0 (never bothered) to 100 (always bothered) for subscale and composite scores. A negative change score represents a better quality of life. A change score of 10 points is considered clinically significant.
Skindex-16 Change Scores Between Baseline to Month 9 - Composite ScoreBaseline to Month 9Skindex-16 Change Scores. Skindex-16 is a quality of life measure that assesses bother. It includes the domains of symptoms, emotions, and functioning. A composite (total) score can also be calculated. The range of scores are 0 (never bothered) to 100 (always bothered) for subscale and composite scores. A negative change score represents a better quality of life. A change score of 10 points is considered clinically significant.
Skindex-16 Change Scores Baseline to Month 3 - Composite ScoreBaseline to Month 3Skindex-16 Change Scores. Skindex-16 is a quality of life measure that assesses bother. It includes the domains of symptoms, emotions, and functioning. A composite (total) score can also be calculated. The range of scores are 0 (never bothered) to 100 (always bothered) for subscale and composite scores. A negative change score represents a better quality of life. A change score of 10 points is considered clinically significant.
Skindex-16 Change Scores Baseline to Month 9 - Symptoms ScoreBaseline to Month 9Skindex-16 Change Scores. Skindex-16 is a quality of life measure that assesses bother. It includes the domains of symptoms, emotions, and functioning. A composite (total) score can also be calculated. The range of scores are 0 (never bothered) to 100 (always bothered) for subscale and composite scores. A negative change score represents a better quality of life. A change score of 10 points is considered clinically significant.
Skindex-16 Changes Scores Baseline to Month 3 - Symptoms ScoreBaseline to Month 3Skindex-16 Change Scores. Skindex-16 is a quality of life measure that assesses bother. It includes the domains of symptoms, emotions, and functioning. A composite (total) score can also be calculated. The range of scores are 0 (never bothered) to 100 (always bothered) for subscale and composite scores. A negative change score represents a better quality of life. A change score of 10 points is considered clinically significant.
Skindex-16 Change Scores Between Baseline and Month 9 - Emotions ScoreBaseline to Month 9Skindex-16 Change Scores. Skindex-16 is a quality of life measure that assesses bother. It includes the domains of symptoms, emotions, and functioning. A composite (total) score can also be calculated. The range of scores are 0 (never bothered) to 100 (always bothered) for subscale and composite scores. A negative change score represents a better quality of life. A change score of 10 points is considered clinically significant.

Secondary

MeasureTime frameDescription
Clinical Course Rating Between Baseline and First Clinic VisitBaseline to First Clinic VisitClinical course was assessed by review of serial digital images. The clinical course rating was provided by consensus opinion provided by a panel of three dermatologists that were not otherwise involved in the study. The rating categories were resolved, improved, unchanged - not clinically relevant, unchanged - clinically relevant, and worse.
Clinical Course Rating Between Baseline and Month 9Baseline to Month 9Clinical course was assessed by review of serial digital images. The clinical course rating was provided by consensus opinion provided by a panel of three dermatologists that were not otherwise involved in the study. The rating categories were resolved, improved, unchanged - not clinically relevant, unchanged - clinically relevant, and worse.

Countries

United States

Participant flow

Recruitment details

Recruitment occurred between 2008 and 2011.

Participants by arm

ArmCount
Teledermatology Referrals
Store and forward teledermatology consult process Store and forward teledermatology: Standard electronic consult, standardized history, and image set
195
Conventional Referrals
Conventional consult process Conventional consult process: Standard electronic consult
196
Total391

Withdrawals & dropouts

PeriodReasonFG000FG001
Overall StudyDeath21
Overall StudyLost to Follow-up2825
Overall StudyMisrandomization/Other Unspecified11
Overall StudyWithdrawal by Subject53

Baseline characteristics

CharacteristicTeledermatology ReferralsConventional ReferralsTotal
Age, Continuous61.7 years
STANDARD_DEVIATION 14.9
62.9 years
STANDARD_DEVIATION 13.9
62.3 years
STANDARD_DEVIATION 14.4
Ethnicity (NIH/OMB)
Hispanic or Latino
0 Participants2 Participants2 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
193 Participants191 Participants384 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
2 Participants3 Participants5 Participants
Sex: Female, Male
Female
5 Participants4 Participants9 Participants
Sex: Female, Male
Male
190 Participants192 Participants382 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
— / —— / —
other
Total, other adverse events
1 / 1962 / 196
serious
Total, serious adverse events
2 / 1961 / 196

Outcome results

Primary

Skindex-16 Change Scores Baseline to Month 3 - Composite Score

Skindex-16 Change Scores. Skindex-16 is a quality of life measure that assesses bother. It includes the domains of symptoms, emotions, and functioning. A composite (total) score can also be calculated. The range of scores are 0 (never bothered) to 100 (always bothered) for subscale and composite scores. A negative change score represents a better quality of life. A change score of 10 points is considered clinically significant.

Time frame: Baseline to Month 3

Population: Baseline to Month 3 Skindex-16 change scores - Composite Score

ArmMeasureValue (MEAN)Dispersion
Teledermatology ReferralsSkindex-16 Change Scores Baseline to Month 3 - Composite Score-7.8 units on a scaleStandard Deviation 21.9
Conventional ReferralsSkindex-16 Change Scores Baseline to Month 3 - Composite Score-5.8 units on a scaleStandard Deviation 19.1
p-value: 0.39t-test, 2 sided
Primary

Skindex-16 Change Scores Baseline to Month 9 - Symptoms Score

Skindex-16 Change Scores. Skindex-16 is a quality of life measure that assesses bother. It includes the domains of symptoms, emotions, and functioning. A composite (total) score can also be calculated. The range of scores are 0 (never bothered) to 100 (always bothered) for subscale and composite scores. A negative change score represents a better quality of life. A change score of 10 points is considered clinically significant.

Time frame: Baseline to Month 9

Population: Baseline to Month 9 Skindex-16 change scores - Symptoms Score

ArmMeasureValue (MEAN)Dispersion
Teledermatology ReferralsSkindex-16 Change Scores Baseline to Month 9 - Symptoms Score-10.3 units on a scaleStandard Deviation 30.6
Conventional ReferralsSkindex-16 Change Scores Baseline to Month 9 - Symptoms Score-14.4 units on a scaleStandard Deviation 28.2
p-value: 0.22t-test, 2 sided
Primary

Skindex-16 Change Scores Between Baseline and Month 3 - Functioning Score

Skindex-16 Change Scores. Skindex-16 is a quality of life measure that assesses bother. It includes the domains of symptoms, emotions, and functioning. A composite (total) score can also be calculated. The range of scores are 0 (never bothered) to 100 (always bothered) for subscale and composite scores. A negative change score represents a better quality of life. A change score of 10 points is considered clinically significant.

Time frame: Baseline to Month 3

Population: Baseline to Month 3 Skindex-16 change scores - Functioning Scores

ArmMeasureValue (MEAN)Dispersion
Teledermatology ReferralsSkindex-16 Change Scores Between Baseline and Month 3 - Functioning Score-3.2 units on a scaleStandard Deviation 20.2
Conventional ReferralsSkindex-16 Change Scores Between Baseline and Month 3 - Functioning Score-0.5 units on a scaleStandard Deviation 20.9
p-value: 0.22t-test, 2 sided
Primary

Skindex-16 Change Scores Between Baseline and Month 9 - Emotions Score

Skindex-16 Change Scores. Skindex-16 is a quality of life measure that assesses bother. It includes the domains of symptoms, emotions, and functioning. A composite (total) score can also be calculated. The range of scores are 0 (never bothered) to 100 (always bothered) for subscale and composite scores. A negative change score represents a better quality of life. A change score of 10 points is considered clinically significant.

Time frame: Baseline to Month 9

Population: Baseline to Month 9 Skindex-16 change score - Emotions Score

ArmMeasureValue (MEAN)Dispersion
Teledermatology ReferralsSkindex-16 Change Scores Between Baseline and Month 9 - Emotions Score-19.7 units on a scaleStandard Deviation 30.7
Conventional ReferralsSkindex-16 Change Scores Between Baseline and Month 9 - Emotions Score-18.1 units on a scaleStandard Deviation 25.1
p-value: 0.61t-test, 2 sided
Primary

Skindex-16 Change Scores Between Baseline and Month 9 - Functioning Scores

Skindex-16 Change Scores. Skindex-16 is a quality of life measure that assesses bother. It includes the domains of symptoms, emotions, and functioning. A composite (total) score can also be calculated. The range of scores are 0 (never bothered) to 100 (always bothered) for subscale and composite scores. A negative change score represents a better quality of life. A change score of 10 points is considered clinically significant.

Time frame: Baseline to Month 9

Population: Baseline to Month 9 Skindex-16 change scores - Functioning Scores

ArmMeasureValue (MEAN)Dispersion
Teledermatology ReferralsSkindex-16 Change Scores Between Baseline and Month 9 - Functioning Scores-6.0 units on a scaleStandard Deviation 24.5
Conventional ReferralsSkindex-16 Change Scores Between Baseline and Month 9 - Functioning Scores-6.9 units on a scaleStandard Deviation 22.3
p-value: 0.73t-test, 2 sided
Primary

Skindex-16 Change Scores Between Baseline to Month 3 - Emotions Score

Skindex-16 Change Scores. Skindex-16 is a quality of life measure that assesses bother. It includes the domains of symptoms, emotions, and functioning. A composite (total) score can also be calculated. The range of scores are 0 (never bothered) to 100 (always bothered) for subscale and composite scores. A negative change score represents a better quality of life. A change score of 10 points is considered clinically significant.

Time frame: Baseline to Month 3

Population: Baseline to Month 3 Skindex-16 change scores - Emotions Score

ArmMeasureValue (MEAN)Dispersion
Teledermatology ReferralsSkindex-16 Change Scores Between Baseline to Month 3 - Emotions Score-11.6 units on a scaleStandard Deviation 27.2
Conventional ReferralsSkindex-16 Change Scores Between Baseline to Month 3 - Emotions Score-8.9 units on a scaleStandard Deviation 25.3
p-value: 0.36t-test, 2 sided
Primary

Skindex-16 Change Scores Between Baseline to Month 9 - Composite Score

Skindex-16 Change Scores. Skindex-16 is a quality of life measure that assesses bother. It includes the domains of symptoms, emotions, and functioning. A composite (total) score can also be calculated. The range of scores are 0 (never bothered) to 100 (always bothered) for subscale and composite scores. A negative change score represents a better quality of life. A change score of 10 points is considered clinically significant.

Time frame: Baseline to Month 9

Population: Baseline to Month 9 Skindex-16 change scores - Composite Score.

ArmMeasureValue (MEAN)Dispersion
Teledermatology ReferralsSkindex-16 Change Scores Between Baseline to Month 9 - Composite Score-12.0 units on a scaleStandard Deviation 24.5
Conventional ReferralsSkindex-16 Change Scores Between Baseline to Month 9 - Composite Score-13.2 units on a scaleStandard Deviation 21.6
p-value: 0.66t-test, 2 sided
Primary

Skindex-16 Changes Scores Baseline to Month 3 - Symptoms Score

Skindex-16 Change Scores. Skindex-16 is a quality of life measure that assesses bother. It includes the domains of symptoms, emotions, and functioning. A composite (total) score can also be calculated. The range of scores are 0 (never bothered) to 100 (always bothered) for subscale and composite scores. A negative change score represents a better quality of life. A change score of 10 points is considered clinically significant.

Time frame: Baseline to Month 3

Population: Baseline to Month 3 Skindex-16 change score - Symptoms Score

ArmMeasureValue (MEAN)Dispersion
Teledermatology ReferralsSkindex-16 Changes Scores Baseline to Month 3 - Symptoms Score-8.7 units on a scaleStandard Deviation 29.8
Conventional ReferralsSkindex-16 Changes Scores Baseline to Month 3 - Symptoms Score-8.0 units on a scaleStandard Deviation 22.9
p-value: 0.81t-test, 2 sided
Secondary

Clinical Course Rating Between Baseline and First Clinic Visit

Clinical course was assessed by review of serial digital images. The clinical course rating was provided by consensus opinion provided by a panel of three dermatologists that were not otherwise involved in the study. The rating categories were resolved, improved, unchanged - not clinically relevant, unchanged - clinically relevant, and worse.

Time frame: Baseline to First Clinic Visit

Population: Clinical course rating between baseline and first clinic visit, if a visit occurred. Timeframe varied and only applied if a first clinic visit occurred.

ArmMeasureGroupValue (NUMBER)
Teledermatology ReferralsClinical Course Rating Between Baseline and First Clinic VisitImproved22 participants
Teledermatology ReferralsClinical Course Rating Between Baseline and First Clinic VisitUnchanged - Clinically Relevant54 participants
Teledermatology ReferralsClinical Course Rating Between Baseline and First Clinic VisitUnchanged - Not Clinically Relevant10 participants
Teledermatology ReferralsClinical Course Rating Between Baseline and First Clinic VisitWorse6 participants
Teledermatology ReferralsClinical Course Rating Between Baseline and First Clinic VisitResolved2 participants
Conventional ReferralsClinical Course Rating Between Baseline and First Clinic VisitWorse15 participants
Conventional ReferralsClinical Course Rating Between Baseline and First Clinic VisitResolved3 participants
Conventional ReferralsClinical Course Rating Between Baseline and First Clinic VisitImproved29 participants
Conventional ReferralsClinical Course Rating Between Baseline and First Clinic VisitUnchanged - Not Clinically Relevant20 participants
Conventional ReferralsClinical Course Rating Between Baseline and First Clinic VisitUnchanged - Clinically Relevant70 participants
p-value: 0.65Chi-squared
Secondary

Clinical Course Rating Between Baseline and Month 9

Clinical course was assessed by review of serial digital images. The clinical course rating was provided by consensus opinion provided by a panel of three dermatologists that were not otherwise involved in the study. The rating categories were resolved, improved, unchanged - not clinically relevant, unchanged - clinically relevant, and worse.

Time frame: Baseline to Month 9

Population: Clinical course rating between baseline and month 9

ArmMeasureGroupValue (NUMBER)
Teledermatology ReferralsClinical Course Rating Between Baseline and Month 9Resolved31 participants
Teledermatology ReferralsClinical Course Rating Between Baseline and Month 9Unchanged - Not Clinically Relevant13 participants
Teledermatology ReferralsClinical Course Rating Between Baseline and Month 9Improved59 participants
Teledermatology ReferralsClinical Course Rating Between Baseline and Month 9Unchanged - Clinically Relevant13 participants
Teledermatology ReferralsClinical Course Rating Between Baseline and Month 9Worse9 participants
Conventional ReferralsClinical Course Rating Between Baseline and Month 9Unchanged - Clinically Relevant17 participants
Conventional ReferralsClinical Course Rating Between Baseline and Month 9Worse6 participants
Conventional ReferralsClinical Course Rating Between Baseline and Month 9Resolved35 participants
Conventional ReferralsClinical Course Rating Between Baseline and Month 9Improved63 participants
Conventional ReferralsClinical Course Rating Between Baseline and Month 9Unchanged - Not Clinically Relevant15 participants
p-value: 0.88Chi-squared

Source: ClinicalTrials.gov · Data processed: Mar 23, 2026