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Telephone-Based Program to Promote Inhaled Corticosteroid Adherence Among Individuals With Asthma

Phone Calls to Promote Adherence With Inhaled Corticosteroids

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT00414817
Enrollment
14064
Registered
2006-12-22
Start date
2007-06-30
Completion date
2009-10-31
Last updated
2017-01-30

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Asthma

Keywords

Inhaled Corticosteroids, ICS, Adherence

Brief summary

Inhaled corticosteroids (ICS) are often prescribed as a treatment for asthma. However, many individuals who take these medications do not adhere to their prescribed treatment regimen. The purpose of this study is to evaluate the effectiveness of a telephone-based program at improving medication adherence among individuals with asthma.

Detailed description

Asthma is a serious, chronic disease that affects lung function and impairs an individual's ability to breathe normally. ICS reduce airway inflammation and are often prescribed to treat these conditions. However, poor medication adherence is a common problem that can lead to treatment failure, hospitalization, or death. A telephone-based system that uses interactive voice recognition technology to remind individuals to follow their medication regimen may prove beneficial in promoting adherence. The purpose of this study is to evaluate the effectiveness of such a telephone-based intervention at improving adherence to inhaled corticosteroid regimens among individuals with asthma. If this study proves successful, telephone-based interventions may be developed to promote treatment adherence for other chronic medical conditions. This 19-month study will enroll approximately 14,000 members of the Kaiser Permanente Northwest or Hawaii health system. Participants will be randomly assigned to either take part in the telephone intervention or receive usual medical care. Over the 19-month period, participants in the intervention group will receive between one and eight phone calls that will remind them to refill their prescriptions and offer education about ICS. If needed, the call may also offer a transfer to a pharmacy refill line or to speak with a pharmacist. Approximately 2,000 participants will complete questionnaires at study entry and at the end of the 19-month intervention period. The questionnaires will assess quality of life, respiratory health, asthma control, depression, inhaler use beliefs, and satisfaction with the intervention. Electronic medical record data and questionnaires will be used to determine adherence rates.

Interventions

BEHAVIORALAutomated Phone-Based Refill Reminders

The BREATHE EASY Medication Reminder Program uses interactive voice recognition phone technology to offer timely reminders to patients to refill their ICS medication, educational messages about ICS, and may offer to transfer them to a refill line or to speak with a pharmacist if they have questions.

Sponsors

National Heart, Lung, and Blood Institute (NHLBI)
CollaboratorNIH
Kaiser Permanente
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
SUPPORTIVE_CARE
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* Received treatment for asthma in the year prior to study entry * Received at least one respiratory medication at a Kaiser Permanente Northwest (KPNW) or Kaiser Permanente Hawaii (KPH) outpatient pharmacy in the year prior to study entry * Continuous Kaiser Permanente membership from the year prior to study entry through study entry * Willing to participate in the study

Exclusion criteria

* Excluded from primary analyses if fewer than three months of follow-up

Design outcomes

Primary

MeasureTime frameDescription
Modified Medication Possession RatioMeasured over 19 monthsWe used a modification of the Medication Possession Ratio (MPR) as our primary outcome measure. The MPR is computed as the number of days' supply of medication dispensed during a given time window divided by the time between the first dispensing in the window and the end of the window. Our modified MPR (mMPR) also accounted for medication that was on hand at the start of the window and ignored any days' supply that would extend beyond the end of the window. The MPR, and by extension the mMPR, assumes that medications were used as directed and that a new inhaled corticosteroid canister was not started until any medication on hand was exhausted.

Secondary

MeasureTime frameDescription
Juniper Asthma Quality of Life Questionnaire (Global Score)Measured at 19 monthsAsthma specific quality of life measurement developed by Dr. Elizabeth Juniper. This is the overall summary score and ranges from 1=poorest quality of life to 7=best quality of life.
Rate of Acute Health Care Visits for AsthmaMeasured over 19 months of follow-upannualized rate of acute asthma health care utilization events (urgent care, emergency department use, hospitalization) based on data derived from the electronic medical record. Each type of event was given equal weight for this analysis.

Countries

United States

Participant flow

Recruitment details

Recruitment occurred, starting in October 2007 via electronic medical record query. Calling campaigns ended in April 2009.

Pre-assignment details

14,064 adults taking medication for asthma were pre-randomized to intervention or usual care (UC). However, only those individuals who ever qualified for an intervention call were included in the analysis sample. This included 6905 pre-existing inhaled corticosteroid (ICS) users (our primary analysis sample) and 1612 new ICS users.

Participants by arm

ArmCount
Automated Phone-Based Refill Reminders
Intervention arm participants who were included in the primary outcome analysis. This consists of existing users of inhaled corticosteroids at the outset of the study, qualified (or for UC would have qualified) for an intervention call at some point during the study, had at least 3 months of follow-up, and were not subsequently determined to be daily oral steroid users.
3,171
Usual Care
usual care participants who were included in the primary outcome analysis. This consists of existing users of inhaled corticosteroids at the outset of the study, qualified (or for UC would have qualified) for an intervention call at some point during the study, had at least 3 months of follow-up, and were not subsequently determined to be daily oral steroid users.
3,260
Total6,431

Baseline characteristics

CharacteristicAutomated Phone-Based Refill RemindersUsual CareTotal
Age, Categorical
<=18 years
0 Participants0 Participants0 Participants
Age, Categorical
>=65 years
777 Participants761 Participants1538 Participants
Age, Categorical
Between 18 and 65 years
2394 Participants2499 Participants4893 Participants
Age, Continuous53.7 years
STANDARD_DEVIATION 15.3
53.5 years
STANDARD_DEVIATION 15.3
53.6 years
STANDARD_DEVIATION 15.3
Ethnicity (NIH/OMB)
Hispanic or Latino
43 Participants39 Participants82 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
1169 Participants1185 Participants2354 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
1959 Participants2036 Participants3995 Participants
Gender
Female
2150 Participants2207 Participants4357 Participants
Gender
Male
1021 Participants1053 Participants2074 Participants
Race (NIH/OMB)
American Indian or Alaska Native
16 Participants20 Participants36 Participants
Race (NIH/OMB)
Asian
342 Participants388 Participants730 Participants
Race (NIH/OMB)
Black or African American
51 Participants52 Participants103 Participants
Race (NIH/OMB)
More than one race
196 Participants235 Participants431 Participants
Race (NIH/OMB)
Native Hawaiian or Other Pacific Islander
145 Participants130 Participants275 Participants
Race (NIH/OMB)
Unknown or Not Reported
789 Participants857 Participants1646 Participants
Race (NIH/OMB)
White
1632 Participants1578 Participants3210 Participants
Region of Enrollment
United States
3171 participants3260 participants6431 participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
— / —— / —
other
Total, other adverse events
0 / 7,0330 / 7,031
serious
Total, serious adverse events
0 / 7,0330 / 7,031

Outcome results

Primary

Modified Medication Possession Ratio

We used a modification of the Medication Possession Ratio (MPR) as our primary outcome measure. The MPR is computed as the number of days' supply of medication dispensed during a given time window divided by the time between the first dispensing in the window and the end of the window. Our modified MPR (mMPR) also accounted for medication that was on hand at the start of the window and ignored any days' supply that would extend beyond the end of the window. The MPR, and by extension the mMPR, assumes that medications were used as directed and that a new inhaled corticosteroid canister was not started until any medication on hand was exhausted.

Time frame: Measured over 19 months

Population: Study participants who were existing users of ICS at the outset of the study, qualified (or for UC would have qualified) for an intervention call at some point during the study, had at least 3 months of follow-up, and were not subsequently determined to be daily oral steroid users.

ArmMeasureValue (MEAN)Dispersion
Automated Phone-Based Refill RemindersModified Medication Possession Ratio.40 fraction of days with medicationStandard Deviation 0.32
Usual CareModified Medication Possession Ratio.38 fraction of days with medicationStandard Deviation 0.32
Comparison: In all of our analyses we used duration of follow-up as a weighting variable to reflect the fact that our adherence measure becomes more accurate and reliable with longer follow-up. This weighting is reflected both in the formal statistical analyses and in the presentation of means and standard deviations given above. Also, sensitivity analyses that included daily oral steroid users and those with fewer than 3 months of follow-up yielded similar results to those presented here.p-value: 0.00295% CI: [0.006, 0.03]Regression, Linear
Secondary

Juniper Asthma Quality of Life Questionnaire (Global Score)

Asthma specific quality of life measurement developed by Dr. Elizabeth Juniper. This is the overall summary score and ranges from 1=poorest quality of life to 7=best quality of life.

Time frame: Measured at 19 months

Population: We assessed this outcome on a random sample of study participants that over-sampled intervention participants. All were existing users of ICS at the outset of the study who qualified for an intervention call at some point during the study, had at least 3 months of follow-up, and were not subsequently determined to be daily oral steroid users.

ArmMeasureValue (MEAN)Dispersion
Automated Phone-Based Refill RemindersJuniper Asthma Quality of Life Questionnaire (Global Score)4.8 unitless scale ranging from 1-7Standard Deviation 1.3
Usual CareJuniper Asthma Quality of Life Questionnaire (Global Score)4.9 unitless scale ranging from 1-7Standard Deviation 1.3
Comparison: In all of our analyses we used duration of follow-up as a weighting variable. This weighting is reflected both in the formal statistical analyses and in the presentation of means and standard deviations given above.p-value: 0.17595% CI: [-0.23, 0.04]Regression, Linear
Secondary

Rate of Acute Health Care Visits for Asthma

annualized rate of acute asthma health care utilization events (urgent care, emergency department use, hospitalization) based on data derived from the electronic medical record. Each type of event was given equal weight for this analysis.

Time frame: Measured over 19 months of follow-up

Population: Study participants who were existing users of ICS at the outset of the study, qualified (or for UC would have qualified) for an intervention call at some point during the study, had at least 3 months of follow-up, and were not subsequently determined to be daily oral steroid users.

ArmMeasureValue (MEAN)Dispersion
Automated Phone-Based Refill RemindersRate of Acute Health Care Visits for Asthma1.7 number of events per yearStandard Deviation 2.3
Usual CareRate of Acute Health Care Visits for Asthma1.7 number of events per yearStandard Deviation 2
Comparison: In all of our analyses we used duration of follow-up as a weighting variable. This weighting is reflected both in the formal statistical analyses and in the presentation of means and standard deviations given above.p-value: 0.85295% CI: [0.96, 1.06]overdispersed Poisson regression

Source: ClinicalTrials.gov · Data processed: Mar 26, 2026