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Quality Improvement of Patient-Provider Communication For Colorectal Cancer Screening

Improving Patient-Provider Communication For Colorectal Cancer Screening

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT00324753
Enrollment
454
Registered
2006-05-11
Start date
2007-04-30
Completion date
2010-06-30
Last updated
2018-11-29

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Colorectal Cancer

Keywords

cancer, screening, communication, prevention

Brief summary

The immediate objective of this proposal is to assess the effectiveness of a multi-faceted intervention to improve patient-provider communication about colorectal cancer screening in improving patient adherence with colorectal cancer screening recommendations. This intervention consists of: (1) guiding the communication process through patient activation to initiate a colorectal cancer screening discussion; (2) optimizing communication content through the use of a prompt sheet; and (3) cueing the provider to assess patient perception of the communication. The long-term objective of our research program is to maximize colorectal cancer screening rates throughout the VA through widespread adoption of clinically feasible approaches to enhance patient-provider communication.

Detailed description

In the United States, colorectal cancer is the third most common cancer and the second leading cause of cancer mortality with over 56,000 deaths in 2004). Early detection through screening decreases the mortality associated with the disease. However, adherence with current screening recommendations is low. A survey of the general population indicates that only 53.1% of Americans, age 50 years and older for whom colorectal cancer screening is recommended, are up-to-date with this preventive service. While colorectal cancer screening rates with the VA Healthcare System (VHA) are better than in the general population (75% in Fiscal Year (FY) 2005), they are lower than performance rates for other types of cancer screening (e.g., mammography) in VHA. Further, numerous VA medical centers report colorectal cancer screening rates below the level considered satisfactory.

Interventions

BEHAVIORALCommunication

Communication sheet

BEHAVIORALStandard of care

Standard of care brochures

Sponsors

VA Office of Research and Development
Lead SponsorFED

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
PREVENTION
Masking
SINGLE (Subject)

Eligibility

Sex/Gender
ALL
Age
50 Years to 74 Years
Healthy volunteers
No

Inclusion criteria

Provider Eligibility: * Primary care providers (MD, Certified Registered Nurse Practitioner (CRNP), or PA) at the study sites who see patients in the primary care setting at least 1 day per week and had no involvement in the design of the study are eligible for enrollment in the study. Patient Eligibility: * Primary care patients who are not up-to-date with colorectal cancer screening are the targeted population for study enrollment. * Up-to-date with colorectal cancer screening is defined as having completed one of the following: * fecal occult blood testing within the past year * sigmoidoscopy within the past 5 years * colonoscopy within the past 10 years * barium enema within the past 5 years. * Other patient eligibility criteria are: * Primary Care Provider (PCP) enrolled in the study * clinic visit scheduled with the enrolled PCP during the recruitment period * English speaking * no prior history of colorectal cancer or adenomatous polyps * no prior history of inflammatory bowel disease

Exclusion criteria

* Patients who are deemed clinically not appropriate for colorectal cancer screening due to severe comorbidity and/or limited life expectancy as determined by the patient's primary care provider will be excluded from the study.

Design outcomes

Primary

MeasureTime frameDescription
Completion of Colorectal Cancer Screening Tests6-12 monthsA survey collected data on patient demographic characteristics, family history of colorectal cancer or polyp, and provider recommendation for colorectal cancer screening, if any. In addition, we asked patients whether colorectal cancer screening was discussed at the visit. If the response was yes, we then asked patients how satisfied they were with the PCP communication during the visit in general using a 5-point Likert scale to a number of items describing the communication. A medical record review was conducted to collect data on provider ordering and patient completion of the following colorectal cancer screening tests during the study period (i.e., 6 months from the time of the clinical encounter): fecal occult blood testing, sigmoidoscopy, or colonoscopy.
Quality of Communicationimmediate after the patient visitPatient satisfaction with the discussion of Colorectal Cancer (CRC) screening with the primary care provider (PCP).
Communication Contentimmediately after the patient visitPCP Explains CRC screening to my satisfaction

Countries

United States

Participant flow

Participants by arm

ArmCount
Intervention
Intervention arm- Prompting by prevention nurses and a communication sheet provided A prevention nurse addressed the process of communication by activating the patient to initiate and conduct a discussion on colorectal cancer screening at the clinical encounter with their PCP. The prevention nurse also provided a talking guide to the patient which was a double-sided single sheet that contained specific communication content pertinent to colorectal cancer screening that should be addressed with the PCP during the clinical encounter and included specific information on fecal occult blood testing and colonoscopy. The patient and PCP could determine the depth at which the communication occurred depending on factors such as time and competing clinical demands. Included in this talking guide were items designed to assist the PCP in assessing the patient's perception of the communication that occurred during the clinical encounter.
190
Control
Standard of care brochures Standard of care: Standard of care brochures
264
Total454

Baseline characteristics

CharacteristicInterventionTotalControl
Age, Customized
Age (years)
50-59
114 Participants274 Participants160 Participants
Age, Customized
Age (years)
60-69
67 Participants163 Participants96 Participants
Age, Customized
Age (years)
70 and older
9 Participants17 Participants8 Participants
Charlson Comorbidity Index
0
75 Participants212 Participants137 Participants
Charlson Comorbidity Index
1
62 Participants123 Participants61 Participants
Charlson Comorbidity Index
2 or more
53 Participants119 Participants66 Participants
Education
< High School Graduate
16 Participants176 Participants160 Participants
Education
High School Graduate
52 Participants148 Participants96 Participants
Education
Not Answered
2 Participants2 Participants0 Participants
Education
Post High School
120 Participants128 Participants8 Participants
Ethnicity (NIH/OMB)
Hispanic or Latino
15 Participants33 Participants18 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
172 Participants413 Participants241 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
3 Participants8 Participants5 Participants
Family History of Colorectal Cancer or Polyps
History of Colorectal Cancer
20 Participants46 Participants26 Participants
Family History of Colorectal Cancer or Polyps
History of Neither
154 Participants374 Participants220 Participants
Family History of Colorectal Cancer or Polyps
History of Polyps only
16 Participants34 Participants18 Participants
Race/Ethnicity, Customized
Race
African American
103 Participants269 Participants166 Participants
Race/Ethnicity, Customized
Race
Not Answered
5 Participants12 Participants7 Participants
Race/Ethnicity, Customized
Race
Other
14 Participants23 Participants9 Participants
Race/Ethnicity, Customized
Race
White
68 Participants150 Participants82 Participants
Sex: Female, Male
Female
37 Participants59 Participants22 Participants
Sex: Female, Male
Male
153 Participants395 Participants242 Participants
Site
Chicago
72 Participants188 Participants116 Participants
Site
Houston
49 Participants110 Participants61 Participants
Site
Pittsburgh
69 Participants156 Participants87 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
1 / 1901 / 264
other
Total, other adverse events
0 / 1900 / 264
serious
Total, serious adverse events
0 / 1900 / 264

Outcome results

Primary

Communication Content

PCP Explains CRC screening to my satisfaction

Time frame: immediately after the patient visit

ArmMeasureCategoryValue (COUNT_OF_PARTICIPANTS)
InterventionCommunication ContentStrongly Agree152 Participants
InterventionCommunication ContentSomewhat Agree/Neither30 Participants
InterventionCommunication ContentMissing/Unknown/Did not Discuss8 Participants
ControlCommunication ContentStrongly Agree203 Participants
ControlCommunication ContentSomewhat Agree/Neither50 Participants
ControlCommunication ContentMissing/Unknown/Did not Discuss11 Participants
Primary

Completion of Colorectal Cancer Screening Tests

A survey collected data on patient demographic characteristics, family history of colorectal cancer or polyp, and provider recommendation for colorectal cancer screening, if any. In addition, we asked patients whether colorectal cancer screening was discussed at the visit. If the response was yes, we then asked patients how satisfied they were with the PCP communication during the visit in general using a 5-point Likert scale to a number of items describing the communication. A medical record review was conducted to collect data on provider ordering and patient completion of the following colorectal cancer screening tests during the study period (i.e., 6 months from the time of the clinical encounter): fecal occult blood testing, sigmoidoscopy, or colonoscopy.

Time frame: 6-12 months

ArmMeasureCategoryValue (COUNT_OF_PARTICIPANTS)
InterventionCompletion of Colorectal Cancer Screening TestsCRC Test Completed102 Participants
InterventionCompletion of Colorectal Cancer Screening TestsCRC Test Not Completed88 Participants
ControlCompletion of Colorectal Cancer Screening TestsCRC Test Completed142 Participants
ControlCompletion of Colorectal Cancer Screening TestsCRC Test Not Completed122 Participants
p-value: 0.005Mixed Models Analysis
Primary

Quality of Communication

Patient satisfaction with the discussion of Colorectal Cancer (CRC) screening with the primary care provider (PCP).

Time frame: immediate after the patient visit

ArmMeasureCategoryValue (COUNT_OF_PARTICIPANTS)
InterventionQuality of CommunicationMissing/Unknown/No Discussion11 Participants
InterventionQuality of CommunicationA lot of satisfaction149 Participants
InterventionQuality of CommunicationSome/Little Satisfaction30 Participants
ControlQuality of CommunicationMissing/Unknown/No Discussion13 Participants
ControlQuality of CommunicationA lot of satisfaction193 Participants
ControlQuality of CommunicationSome/Little Satisfaction58 Participants

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026