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Empowering Patients to Better Manage Diabetes Through Self-Care

Empowering Patients to Better Manage Diabetes Through Self-Care

Status
Completed
Phases
Phase 3
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT00254501
Enrollment
69
Registered
2005-11-16
Start date
2005-11-30
Completion date
2011-06-30
Last updated
2016-07-22

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Type I or Type II Diabetes (Excludes Gestational Diabetes)

Keywords

diabetes

Brief summary

This study will look at the impact of health insurance benefits on self management of diabetes for people with this condition. Studies have shown that when people with diabetes manage their disease better, they stay healthier. Our goal in this study is to help those with diabetes better manage their disease (self-care). We will compare two types of health insurance benefits in this study. We want to see if one set of benefits improves self-care more than the other one.

Detailed description

The objective of this particular study is to determine if the addition of regular pharmacist visits to usual care can improve clinical outcomes in patients with diabetes. The central hypothesis is that a program overseen by community pharmacists that empowers patients to self-manage their diabetes will lead to improved clinical and humanistic outcomes and will be cost-effective. Strong preliminary data collected from other sites suggests that patient empowerment programs are effective at reducing hemoglobin A1C after 12 months and in reducing the total cost of care. This hypothesis will be tested by pursuing three specific aims to evaluate the impact of a pharmacist-administered diabetes patient empowerment program on: 1. clinical markers for diabetes and related metabolic disorders; 2. the cost of care and resource utilization; and 3. patient knowledge and perceived ability to manage diabetes. There is an additional specific aim to assess the pharmacists with respect to satisfaction with the training program and the overall project, the activities conducted in patient sessions, and the time taken to complete the visits in this study.

Interventions

Patients were scheduled for free counseling with pharmacists including medication, diet, and other self-management items. Patients also received waiver of out-of-pocket expenses for diabetes care.

BEHAVIORALEducational materials

Patients received educational materials (handouts) in the mail. This was assumed to be of minimal effectiveness. Patients also received waiver of out-of-pocket expenses for diabetes care.

Sponsors

Sanofi
CollaboratorINDUSTRY
Oregon State University
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
TREATMENT
Masking
SINGLE (Subject)

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* diabetes (Type I or Type II) * enrolled in health plan with participating employer * age 18 or older * willing and able to provide informed consent

Exclusion criteria

* gestational diabetes

Design outcomes

Primary

MeasureTime frameDescription
Change in Hemoglobin A-1C From Baselinebaseline and 12 monthsCompare changes in Hemoglobin A-1C from baseline between the two groups.

Secondary

MeasureTime frameDescription
Changes From Baseline in LDL, HDL, Total Cholesterol, Triglyceridesbaseline and 12 monthsChanges from baseline in LDL, HDL, total cholesterol, triglycerides. Sample sizes for each individual test (usual care plus out-of-pocket cost waiver; EMPOWER group): 1. LDL 2. HDL 3. Total cholesterol 4. Triglycerides
Changes in Economic Outcomes (Total Cost of Care, Cost of Diabetes Medications, Cost of Diabetes Supplies) From Baseline to 12 Monthsbaseline to 12 monthsChanges in claims-based economic data on costs of total health care, diabetes medications, and diabetes supplies from baseline to 12 months. Only participants who had a claim in the 12 months prior to baseline were included in these analyses. The resulting sample sizes (usual care plus out-of-pocket cost waiver; EMPOWER group) for these outcomes are: 1. Total cost of care 2. Costs of diabetes medications 3. Costs of diabetes supplies
Change in Diabetes Knowledge and Empowerment (Patient Self-efficacy) From Baseline to 12 MonthsFrom baseline to 12 monthsPsycho-social aspects of diabetes knowledge and empowerment. Sample sizes are in parentheses (usual care plus out-of-pocket cost waiver; EMPOWER group): 1. Changes from baseline to 12 months for the Diabetes Empowerment Scale (DES). Mean score for 28 items each scored as a Likert scale from 1 to 5. Higher scores correspond to greater empowerment 2. Changes from baseline to 12 months for the Adherence Starts with Knowledge (ASK-20) adherence barrier test total barrier score (TBC). The TBC has a range from 0 to 18 and higher scores correspond to greater barriers. 3. Changes from baseline to 12 months for understanding of diabetes. This is a single question: How would you rate your understanding of diabetes and its treatment? which uses a 7-point scale Likert scale as the response from 1 (poor) to 7 (excellent).

Participant flow

Participants by arm

ArmCount
Usual Care Plus Out-of-pocket Cost Waiver
Employees received a waiver of out-of-pocket expenses (copayments or co-insurance) for specified diabetes-related medications (including hypertensive and dyslipidemic medications) and physician visits. They also received printed educational materials at enrollment and about 3 months into the study.
31
EMPOWER Group
Employees received the same waiver of out-of-pocket expenses and also received up to 12 monthly visits with a pharmacist for consulting on monitoring and other educational aspects of diabetes self-management.
36
Total67

Withdrawals & dropouts

PeriodReasonFG000FG001
Overall StudyLost to Follow-up11

Baseline characteristics

CharacteristicTotalEMPOWER GroupUsual Care Plus Out-of-pocket Cost Waiver
Age, Continuous54.2 years
STANDARD_DEVIATION 8.1
55.6 years
STANDARD_DEVIATION 6.8
52.6 years
STANDARD_DEVIATION 9.2
Depression
No
51 participants30 participants21 participants
Depression
Yes
16 participants6 participants10 participants
Dyslipidemia
No
26 participants11 participants15 participants
Dyslipidemia
Yes
41 participants25 participants16 participants
Education categories
At least a masters degree
3 participants3 participants0 participants
Education categories
College graduate
19 participants11 participants8 participants
Education categories
High school graduate
9 participants4 participants5 participants
Education categories
Some college
32 participants15 participants17 participants
Education categories
Unspecified
4 participants3 participants1 participants
Ethnicity (NIH/OMB)
Hispanic or Latino
2 Participants2 Participants0 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
65 Participants34 Participants31 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
0 Participants0 Participants0 Participants
Hypertension
No
25 participants10 participants15 participants
Hypertension
Yes
42 participants26 participants16 participants
Income categories
$100 000 or more
12 participants10 participants2 participants
Income categories
$15 000 to <$30 000
6 participants3 participants3 participants
Income categories
$30 000 to <$50 000
23 participants12 participants11 participants
Income categories
$50 000 to <$100 000
21 participants10 participants11 participants
Income categories
Unspecified
5 participants1 participants4 participants
On glucose-lowering therapy
No
15 participants8 participants7 participants
On glucose-lowering therapy
Yes
52 participants28 participants24 participants
On insulin
No
52 participants31 participants21 participants
On insulin
Yes
15 participants5 participants10 participants
On oral agents
No
23 participants12 participants11 participants
On oral agents
Yes
44 participants24 participants20 participants
On other diabetes medications
No
62 participants33 participants29 participants
On other diabetes medications
Yes
5 participants3 participants2 participants
Race (NIH/OMB)
American Indian or Alaska Native
2 participants1 participants1 participants
Race (NIH/OMB)
Asian
2 participants0 participants2 participants
Race (NIH/OMB)
Black or African American
1 participants1 participants0 participants
Race (NIH/OMB)
More than one race
2 participants0 participants2 participants
Race (NIH/OMB)
Native Hawaiian or Other Pacific Islander
1 participants1 participants0 participants
Race (NIH/OMB)
Unknown or Not Reported
0 participants0 participants0 participants
Race (NIH/OMB)
White
62 participants32 participants30 participants
Sex: Female, Male
Female
33 Participants14 Participants19 Participants
Sex: Female, Male
Male
34 Participants22 Participants12 Participants
Used diabetic supplies
No
39 participants26 participants13 participants
Used diabetic supplies
Yes
28 participants10 participants18 participants
Years since diabetes diagnosis9.0 years
STANDARD_DEVIATION 9.1
9.9 years
STANDARD_DEVIATION 10.3
8.0 years
STANDARD_DEVIATION 7.4

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
— / —— / —
other
Total, other adverse events
0 / 310 / 36
serious
Total, serious adverse events
0 / 310 / 36

Outcome results

Primary

Change in Hemoglobin A-1C From Baseline

Compare changes in Hemoglobin A-1C from baseline between the two groups.

Time frame: baseline and 12 months

Population: Specific employers were recruited and offered waiver of out-of-pocket costs for diabetes-related care to their employees to participate in the study. The number of participants reported reflects only those participants who had both baseline and 12-month lab tests.

ArmMeasureValue (MEAN)Dispersion
Usual Care Plus Out-of-pocket Cost WaiverChange in Hemoglobin A-1C From Baseline-0.16 percentage of glycolsylated hemoglobinStandard Deviation 0.42
Pharmacists Consults Plus Out-of-pocket Cost WaiverChange in Hemoglobin A-1C From Baseline-0.50 percentage of glycolsylated hemoglobinStandard Deviation 0.5
Comparison: Null hypothesis is mean change in usual care group equals mean change in Empower group.~Power calculation required 150 per group assuming 25% would withdraw prior to 12 months.p-value: 0.0757ANCOVA
Secondary

Change in Diabetes Knowledge and Empowerment (Patient Self-efficacy) From Baseline to 12 Months

Psycho-social aspects of diabetes knowledge and empowerment. Sample sizes are in parentheses (usual care plus out-of-pocket cost waiver; EMPOWER group): 1. Changes from baseline to 12 months for the Diabetes Empowerment Scale (DES). Mean score for 28 items each scored as a Likert scale from 1 to 5. Higher scores correspond to greater empowerment 2. Changes from baseline to 12 months for the Adherence Starts with Knowledge (ASK-20) adherence barrier test total barrier score (TBC). The TBC has a range from 0 to 18 and higher scores correspond to greater barriers. 3. Changes from baseline to 12 months for understanding of diabetes. This is a single question: How would you rate your understanding of diabetes and its treatment? which uses a 7-point scale Likert scale as the response from 1 (poor) to 7 (excellent).

Time frame: From baseline to 12 months

Population: The number of participants reported for each outcome reflects those participants who completed both baseline and 12-month surveys.

ArmMeasureGroupValue (MEAN)
Usual Care Plus Out-of-pocket Cost WaiverChange in Diabetes Knowledge and Empowerment (Patient Self-efficacy) From Baseline to 12 MonthsOverall Diabetes Empowerment Scale (n: 27; 34)0.29 units on a scale
Usual Care Plus Out-of-pocket Cost WaiverChange in Diabetes Knowledge and Empowerment (Patient Self-efficacy) From Baseline to 12 MonthsAdherence Starts with Knowledge (ASK-20)(n:28; 31)0.25 units on a scale
Usual Care Plus Out-of-pocket Cost WaiverChange in Diabetes Knowledge and Empowerment (Patient Self-efficacy) From Baseline to 12 MonthsUnderstanding of Diabetes (n: 29; 35)-0.14 units on a scale
Pharmacists Consults Plus Out-of-pocket Cost WaiverChange in Diabetes Knowledge and Empowerment (Patient Self-efficacy) From Baseline to 12 MonthsOverall Diabetes Empowerment Scale (n: 27; 34)0.17 units on a scale
Pharmacists Consults Plus Out-of-pocket Cost WaiverChange in Diabetes Knowledge and Empowerment (Patient Self-efficacy) From Baseline to 12 MonthsAdherence Starts with Knowledge (ASK-20)(n:28; 31)-0.65 units on a scale
Pharmacists Consults Plus Out-of-pocket Cost WaiverChange in Diabetes Knowledge and Empowerment (Patient Self-efficacy) From Baseline to 12 MonthsUnderstanding of Diabetes (n: 29; 35)0.54 units on a scale
Comparison: Comparison of change in Diabetes Empowerment Scale from baseline to 12 months between groups.p-value: 0.785ANCOVA
Comparison: Comparison of change in Adherence Starts with Knowledge (ASK-20) from baseline to 12 months between groups.p-value: 0.302ANCOVA
Comparison: Comparison of change in Understanding of Diabetes from baseline to 12 months between groups.p-value: 0.0024ANCOVA
Secondary

Changes From Baseline in LDL, HDL, Total Cholesterol, Triglycerides

Changes from baseline in LDL, HDL, total cholesterol, triglycerides. Sample sizes for each individual test (usual care plus out-of-pocket cost waiver; EMPOWER group): 1. LDL 2. HDL 3. Total cholesterol 4. Triglycerides

Time frame: baseline and 12 months

Population: The number of participants reported reflects only those participants who had both baseline and 12-month lab tests.

ArmMeasureGroupValue (MEAN)
Usual Care Plus Out-of-pocket Cost WaiverChanges From Baseline in LDL, HDL, Total Cholesterol, TriglyceridesLDL (n: 27; 35)0.1 mg/dl
Usual Care Plus Out-of-pocket Cost WaiverChanges From Baseline in LDL, HDL, Total Cholesterol, TriglyceridesHDL (n: 29; 36)-3.6 mg/dl
Usual Care Plus Out-of-pocket Cost WaiverChanges From Baseline in LDL, HDL, Total Cholesterol, TriglyceridesTotal cholesterol (n: 29; 36)-5.1 mg/dl
Usual Care Plus Out-of-pocket Cost WaiverChanges From Baseline in LDL, HDL, Total Cholesterol, Triglyceridestriglycerides (n: 29; 36)-5.8 mg/dl
Pharmacists Consults Plus Out-of-pocket Cost WaiverChanges From Baseline in LDL, HDL, Total Cholesterol, Triglyceridestriglycerides (n: 29; 36)-8.9 mg/dl
Pharmacists Consults Plus Out-of-pocket Cost WaiverChanges From Baseline in LDL, HDL, Total Cholesterol, TriglyceridesLDL (n: 27; 35)-3.9 mg/dl
Pharmacists Consults Plus Out-of-pocket Cost WaiverChanges From Baseline in LDL, HDL, Total Cholesterol, TriglyceridesTotal cholesterol (n: 29; 36)-11.6 mg/dl
Pharmacists Consults Plus Out-of-pocket Cost WaiverChanges From Baseline in LDL, HDL, Total Cholesterol, TriglyceridesHDL (n: 29; 36)-6.3 mg/dl
Comparison: Comparison of change in LDL from baseline to 12 months between groups.p-value: 0.44ANCOVA
Comparison: Comparison of change in HDL from baseline to 12 months between groups.p-value: 0.16ANCOVA
Comparison: Comparison of change in total cholesterol from baseline to 12 months between groups.p-value: 0.14ANCOVA
Comparison: Comparison of change in triglycerides from baseline to 12 months between groups.p-value: 0.92ANCOVA
Secondary

Changes in Economic Outcomes (Total Cost of Care, Cost of Diabetes Medications, Cost of Diabetes Supplies) From Baseline to 12 Months

Changes in claims-based economic data on costs of total health care, diabetes medications, and diabetes supplies from baseline to 12 months. Only participants who had a claim in the 12 months prior to baseline were included in these analyses. The resulting sample sizes (usual care plus out-of-pocket cost waiver; EMPOWER group) for these outcomes are: 1. Total cost of care 2. Costs of diabetes medications 3. Costs of diabetes supplies

Time frame: baseline to 12 months

Population: Changes in claims-based data from baseline to 12 months among patients with at least one diabetes-related claim at baseline.

ArmMeasureGroupValue (MEAN)
Usual Care Plus Out-of-pocket Cost WaiverChanges in Economic Outcomes (Total Cost of Care, Cost of Diabetes Medications, Cost of Diabetes Supplies) From Baseline to 12 MonthsTotal health care costs (n: 31; 36)-89 US dollars
Usual Care Plus Out-of-pocket Cost WaiverChanges in Economic Outcomes (Total Cost of Care, Cost of Diabetes Medications, Cost of Diabetes Supplies) From Baseline to 12 MonthsDiabetes medication costs (n: 24; 28)516 US dollars
Usual Care Plus Out-of-pocket Cost WaiverChanges in Economic Outcomes (Total Cost of Care, Cost of Diabetes Medications, Cost of Diabetes Supplies) From Baseline to 12 MonthsDiabetes supplies costs (n: 18; 10)237 US dollars
Pharmacists Consults Plus Out-of-pocket Cost WaiverChanges in Economic Outcomes (Total Cost of Care, Cost of Diabetes Medications, Cost of Diabetes Supplies) From Baseline to 12 MonthsTotal health care costs (n: 31; 36)1612 US dollars
Pharmacists Consults Plus Out-of-pocket Cost WaiverChanges in Economic Outcomes (Total Cost of Care, Cost of Diabetes Medications, Cost of Diabetes Supplies) From Baseline to 12 MonthsDiabetes medication costs (n: 24; 28)450 US dollars
Pharmacists Consults Plus Out-of-pocket Cost WaiverChanges in Economic Outcomes (Total Cost of Care, Cost of Diabetes Medications, Cost of Diabetes Supplies) From Baseline to 12 MonthsDiabetes supplies costs (n: 18; 10)191 US dollars
Comparison: Comparison of change in cost of total health care from baseline to 12 months between groups. Analyses not adjusted for other variables.p-value: 0.3856Wilcoxon (Mann-Whitney)
Comparison: Comparison of change in cost of diabetes medications from baseline to 12 months between groups. Analyses not adjusted for other variables.p-value: 0.6413Wilcoxon (Mann-Whitney)
Comparison: Analyses not adjusted for other variables.p-value: 0.4303Wilcoxon (Mann-Whitney)

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026