Does Telephone Follow-up Improve Patients Satisfaction

Does Telephone Follow-up After Discharge Improve Patients Satisfaction and Decrease Hospitalization

Status

Completed

Phases

Unknown

Study type

Observational

Source

ClinicalTrials.gov

Registry ID

NCT00192738

Enrollment

400

Registered

2005-09-19

Start date

2003-04-30

Completion date

2006-01-31

Last updated

2007-04-11

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Angina Pectoris, Congestive Heart Failure, Pneumonia, Urinary Tract Infection

Keywords

telephone,, internal medicine,, readmission,, patients' satisfaction

Brief summary

Several studies have shown the importance of Telephone follow-up in reducing hospital readmissions for heart failure. Therefore, we aimed in this cohort to investigate whether telephone follow-up with patients discharged from the general internal department improves patients' satisfaction, increases compliance to treatment and reduces adverse effects. Patients are recruited from the department of general internal medicine who gave informed consent and could communicate. Patients are interviewed by during hospital stay, one and three months later. This group will be compared with patients that are not interviewd by phone aftert hospital discharge.

Interventions

None listed

Study design

Observational model

DEFINED_POPULATION

Time perspective

PROSPECTIVE

Eligibility

Sex/Gender

ALL

Age

18 Years to No maximum

Healthy volunteers

Inclusion criteria

Ability to sign informed consent and communicate by phone in Hebrew, Arabic, Russian or English -

Exclusion criteria

Non of the above \-

Countries

Israel

Outcome results