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Development of IBD customized chatbot and RCT verification using natural language analysis based on question-and-answer data

Development of IBD customized chatbot and RCT verification using natural language analysis based on question-and-answer data

Status
Active, not recruiting
Phases
Unknown
Study type
Interventional
Source
CRIS
Registry ID
KCT0012406
Enrollment
100
Registered
2026-08-05
Start date
2025-08-12
Completion date
Unknown
Last updated
2026-08-10

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

None listed

Interventions

Behavioral, Others : The intervention consists of a 12-week digital healthcare program designed to improve digital self-management among patients with inflammatory bowel disease (IBD). It comprises th
(2) Week 2: chatbot-assisted self-management training
(3) Week 3: individualized telephone counseling and personalized feedback provided by a registered nurse
and (4) Week 4: a personalized report summarizing chatbot use and self-management experiences. Intervention materials include educational card news, chatbot guidance, telephone counseling, and individ

Sponsors

Yonsei University Health System, Severance Hospital
Lead Sponsor

Eligibility

Sex/Gender
All

Inclusion criteria

Inclusion criteria: Adults aged 19 years or older. Diagnosed with inflammatory bowel disease (IBD), including ulcerative colitis (UC) or Crohn's disease (CD), by a physician. Own a smartphone and are capable of using digital health applications and chatbot services. Are able and willing to use the WITH-Jang self-management application and the patient reassurance chatbot throughout the study period. Have received sufficient explanation regarding the study objectives, procedures, intervention, and handling of personal information, and have voluntarily provided written informed consent to participate in the study.

Exclusion criteria

Exclusion criteria: Individuals who are unable to use a smartphone or access the internet, making it difficult to use the digital healthcare application or chatbot. Individuals with cognitive impairment, communication difficulties, or visual or hearing impairments that would interfere with understanding the study procedures or completing the questionnaires. Individuals who are considered unlikely to complete the scheduled assessments or participate consistently in the intervention throughout the study period. Individuals whom the investigators determine to be unsuitable for participation for any other reason that may compromise the conduct of the study or the validity of the study results.

Design outcomes

Primary

MeasureTime frame
Changes in Anxiety and Depression Levels

Secondary

MeasureTime frame
Changes in digital health readiness (mDiHERS);Changes in health information technology usability (Health-ITUES);Changes in IBD-related quality of life (SIBDQ);Chatbot usability

Countries

Korea, Republic of

Contacts

Public ContactJae Hee Cheon

Yonsei University Health System, Severance Hospital

geniushee@yuhs.ac+82-2-2228-1990

Outcome results

None listed

Source: CRIS (via WHO ICTRP) · Data processed: Aug 25, 2026