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A study of KOKOROBO, an AI-based digital mental health support system, for workplace mental health

A cluster randomized controlled trial of KOKOROBO, an AI-based digital mental health support system, for evaluating a cognitive-behavioral change approach in occupational settings - KOKOROBO-cRCT in occupational settings

Status
Recruiting
Phases
Phase 2
Study type
Interventional
Source
JPRN
Registry ID
JPRN-jRCT1030260130
Enrollment
1000
Registered
2026-05-14
Start date
2026-06-01
Completion date
Unknown
Last updated
2026-06-29

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

General employees of participating companies, regardless of whether they have any specific disease. occupational mental health, work productivity, presenteeism, well-being, depression, anxiety, insomnia, digital mental health, cognitive behavioral therapy

Interventions

Departments or units within participating companies will be randomized in a 1:1 ratio to either the intervention group or the control group. In the intervention group, participants will use the digit
Cognitive Behavioral Therapy
KOKOROBO, AI CBT, digital mental health, Psychological First Aid, online counseling, sleep diary, communication training, workplace intervention

Sponsors

Kuga Hironori
Lead Sponsor

Eligibility

Sex/Gender
All

Inclusion criteria

Inclusion criteria: 1. Individuals aged 18 years or older at the time of informed consent. 2. Individuals who belong to the participating department or unit and are expected to continue working during the 24-week intervention and observation period. 3. Individuals who have no scheduled transfer or long-term leave exceeding four consecutive weeks before the primary endpoint at 12 weeks. 4. Individuals who are able to provide electronic informed consent and complete the baseline assessment before the start of the intervention. 5. Individuals who are able to receive emails and access the internet using electronic devices such as smartphones or personal computers. 6. Individuals who are able to answer the questionnaires in Japanese.

Exclusion criteria

Exclusion criteria: 1. Individuals currently receiving treatment for mental health problems who have been explicitly instructed by their attending physician to avoid concurrent treatment or consultation. 2. Individuals who are clearly unable to reach the primary endpoint due to long-term leave, scheduled resignation, scheduled long-term absence, or similar circumstances during the intervention period. 3. Individuals judged by the principal investigator to be inappropriate for participation in the study.

Design outcomes

Primary

MeasureTime frame
The primary outcome is work productivity, specifically presenteeism, assessed using the Japanese short version of the World Health Organization Health and Work Performance Questionnaire (WHO-HPQ). Self-reported work performance will be evaluated. The primary analysis will compare presenteeism scores between the intervention and control groups at 12 weeks, adjusted for baseline values. Assessments will be conducted at baseline (W0), 12 weeks (W12), and 24 weeks (W24).

Secondary

MeasureTime frame
Secondary outcomes are as follows: 1. Absenteeism Absenteeism will be assessed using the WHO-HPQ at W0, W12, and W24. 2. Depressive symptoms Depressive symptoms will be assessed using the Patient Health Questionnaire-9 (PHQ-9) at W0, W4, W8, W12, W16, W20, and W24. 3. Anxiety symptoms Anxiety symptoms will be assessed using the Generalized Anxiety Disorder-7 (GAD-7) at W0, W4, W8, W12, W16, W20, and W24. 4. Insomnia symptoms Insomnia symptoms will be assessed using the Insomnia Severity Index (ISI) at W0, W4, W8, W12, W16, W20, and W24. 5. Work engagement Work engagement will be assessed using the Japanese short version of the Utrecht Work Engagement Scale (UWES-9) at W0, W12, and W24. 6. Subjective well-being Subjective well-being will be assessed using the WHO-5 Well-Being Index at W0, W12, and W24. 7. Quality of life Quality of life will be assessed using ICECAP-A at W0, W12, and W24. 8. Economic evaluation Productivity loss will be estimated using WHO-HPQ data. Exploratory cost-effectiveness analyses will be conducted using ICECAP-A and self-reported healthcare cost information. 9. Implementation and behavioral indicators KOKOROBO usage continuation rate, usage frequency, time to discontinuation, consultation with occupational health staff or external medical institutions, and use of the communication training program will be evaluated exploratorily. 10. Feasibility indicators in the Extension phase In the Extension phase after W24, transition rate, continuation rate, usage status, response completion rate, usability, acceptability, satisfaction, safety monitoring status, and operational issues will be descriptively evaluated among participants who wish to continue.

Contacts

Public ContactAkira Iino

National Center for Cognitive Behavior Therapy and Research, National Center of Neurology and Psychiatry

akira.iino@ncnp.go.jp+81-42-341-2711

Outcome results

None listed

Source: JPRN (via WHO ICTRP) · Data processed: Jul 3, 2026