Engagement and perceived quality of care of vascular and thoracic surgery patients, and self-efficacy and workload of nursing and physiotherapeutic employees Other
Conditions
Interventions
The study will be performed in multiple iterations, in 1-week intervals, followed by a 1-week washout period between each iteration. In other words, the researchers will repeat the study (that lasts 1
Sponsors
University Clinical Centre Maribor
University of Maribor
Eligibility
Sex/Gender
All
Age
18 Years to 100 Years
Inclusion criteria
Inclusion criteria: Patients: 1. Patients admitted to a vascular surgery or a thoracic surgery ward for an elective (non-emergency) procedure in the participating hospital 2. Aged 18 years or above 3. Willing to participate in the study Employees: 1. Nursing and physiotherapy staff working on either the vascular surgery or the thoracic surgery ward in the participating hospital 2. Aged 18 years and above 3. Signed a consent form
Exclusion criteria
Exclusion criteria: Patients: 1. Emergency patients 2. Patients already enrolled in other studies 3. Patients with dementia, special needs or appointed guardians 4. Patients allocated to an intensive step-down unit and/or regimen There are no exclusion criteria for employees
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| 1. Patient engagement (a patient-related outcome) measured using the Patient Health Engagement scale at baseline (T1), at the end of the first test condition (T2), and at the end of the second test condition (T3) 2. Perceived quality of care (a patient-related outcome) measured using the Perceived Quality of Medical Care scale at baseline (T1), at the end of the first test condition (T2), and at the end of the second test condition (T3) 3. Self-efficacy (a staff-related outcome) measured using the New General Self-Efficacy Scale at baseline (T1) and at the end of the first iteration (T2), before and after the iteration that will happen at a 1-year mark (T3 and T4), and right before and after the last iteration (T5 and T6) 4. Workload (a staff-related outcome) measured using Nasa Task Load Index at baseline (T1) and at the end of the first iteration (T2), before and after the iteration that will happen at a 1-year mark (T3 and T4), and right before and after the last iteration (T5 and T6) | — |
Secondary
| Measure | Time frame |
|---|---|
| 1. Percentage of non-urgent communication taken up by the social robot, recorded automatically throughout the study period 2. Time saved by human-robot interaction, recorded automatically throughout the study period 3. Extra time of interaction provided to patients, recorded automatically throughout the study period 4. User experience (patients) measured using the User Experience Questionnaire at the end of the study period (T3) 5. Ratings of each of the two types of nursing and physiotherapy education (patients), measured with self-construed items at the end of the first test condition (T2), and at the end of the second test condition (T3) | — |
Countries
Slovenia
Outcome results
None listed