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Effectiveness of teach-back in the emergency department

Pre-post evaluation of the effects of teach-back of discharge instructions for patients in the ED on ED-revisits and patient-related outcomes

Status
Active, not recruiting
Phases
Unknown
Study type
Interventional
Source
ISRCTN
Registry ID
ISRCTN90792228
Enrollment
600
Registered
2020-06-05
Start date
2019-03-01
Completion date
Unknown
Last updated
2022-03-14

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Emergency Department (ED) visits Not Applicable Emergency department visits

Interventions

Application of the teach-back method by Emergency Department (ED) professionals during the discharge conversation with patients or proxies (such as caregivers) in the ED. Teach-back i

Sponsors

Radboud University Nijmegen Medical Centre
Lead Sponsor

Eligibility

Sex/Gender
All

Inclusion criteria

Inclusion criteria: Discharged from the Emergency Department (ED) to home (home including outpatient assisted living facilities such as a senior home or a rehabilitation center)

Exclusion criteria

Exclusion criteria: 1. Unable to speak the Dutch language 2. Discharged to another medical facility or ward 3. Severe mental/cognitive impairment (e.g. advanced dementia) without being accompanied by a caregiver at the ED

Design outcomes

Primary

MeasureTime frame
Emergency Department (ED) revisits within 7 days and within 8 to 30 days post-index visit assessed from the electronic medical record at 7 and 30 days

Secondary

MeasureTime frame
1. Older patient's knowledge retention of discharge instructions across five information domains assessed by comparing the written and observed ED discharge instructions at discharge to patient responses in a structured telephone interview within 72 h after ED discharge 2. Older patient's self-reported self-management of patients at home assessed by a structured telephone interview within 72 h after ED discharge 3. Older patient satisfaction with discharge instructions provided by professionals in the ED assessed by a structured telephone interview within 72 h after ED discharge

Countries

Netherlands

Contacts

Public ContactGijs Hesselink
gijs.hesselink@radboudumc.nl+31 243666264

Outcome results

None listed

Source: ISRCTN (via WHO ICTRP) · Data processed: Feb 4, 2026