Evaluating video and hybrid group consultations in general practice: Mixed-methods, participatory study

Evaluating video and hybrid group consultations in general practice: Mixed-methods, participatory study (TOGETHER 2)

Status

Recruiting

Phases

Unknown

Study type

Observational

Source

ISRCTN

Registry ID

ISRCTN85770358

Enrollment

500

Registered

2022-08-05

Start date

2022-08-01

Completion date

Unknown

Last updated

2024-11-12

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Conditions for which video and hybrid group consultations are delivered (e.g. diabetes, asthma, long Covid) Not Applicable

Interventions

We are evaluating the use of video and hybrid group consultations, drawing on methods such as survey questionnaires, interviews, focus groups, observation and analysis of healthcare utilisation data.

Eligibility

Sex/Gender

All

Inclusion criteria

Inclusion criteria: 1. Aged 18 years old and over 2. Willing and able to give informed consent for participation 3. Patient participants will be included if they have been diagnosed with a relevant condition, receiving care from participating services 4. Carer participants will be included if they care for someone diagnosed with a relevant condition, receiving care from participating services 5. Staff will be included if they are involved in implementing or supporting video and hybrid group consultations (VHGCs) in participating GP practices 6. Commissioning and policy stakeholders will be included if they are involved in planning or commissioning remote services including VHGCs, or wider aspects of general practice commissioning relevant to this study

Exclusion criteria

Exclusion criteria: 1. Inability to read or speak English unless a relevant translator/translated study materials are available 2. Co-morbidity preventing participation (for patient participants) 3. No specific exclusions for staff and commissioning/policy participants

Design outcomes

Primary

Measure	Time frame
1. Experiences of staff, patients and national and local policy-makers and commissioners measured using qualitative interviews, focus groups and observation carried out for the duration of the project and there is no specific timepoint for participation 2. Video and hybrid group consultations (VHGCs) delivery and resource use measured using structured proformas once a month 3. Patient experience, satisfaction, activation and health-related quality of life measured using survey questionnaires following participation in VHGC or individual appointments 4. Healthcare utilisation (primary and secondary care) measured using data from general practice records and secondary care data, over 12 months	—

Measure

Time frame

1. Experiences of staff, patients and national and local policy-makers and commissioners measured using qualitative interviews, focus groups and observation carried out for the duration of the project and there is no specific timepoint for participation 2. Video and hybrid group consultations (VHGCs) delivery and resource use measured using structured proformas once a month 3. Patient experience, satisfaction, activation and health-related quality of life measured using survey questionnaires following participation in VHGC or individual appointments 4. Healthcare utilisation (primary and secondary care) measured using data from general practice records and secondary care data, over 12 months

—

Secondary

Measure	Time frame
There are no secondary outcome measures	—

Countries

England, United Kingdom

Outcome results

None listed

Source: ISRCTN (via WHO ICTRP) · Data processed: Feb 4, 2026