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Communication skills and women's satisfaction with maternity care

Effect of doctors' training in interpersonal and communication skills on women's satisfaction at labour and delivery: a stepped wedge cluster randomised trial in Damascus

Status
Active, not recruiting
Phases
Unknown
Study type
Interventional
Source
ISRCTN
Registry ID
ISRCTN80243969
Enrollment
2200
Registered
2008-07-31
Start date
2008-07-01
Completion date
Unknown
Last updated
2021-01-11

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Women satisfaction with maternity care Pregnancy and Childbirth Labour and delivery

Interventions

In the stepped wedged design which is known to be ethically sensitive all will be exposed to intervention by the end of the trial. The timing in which each hospital will receive the intervention (step
this will be implemented as well in four points of times excluding the baseline. Nearly one hundred women will be recruited from each hospital. Also, future measurements at 2 and 6 months after the st

Sponsors

Faculty of Health Sciences/American University of Beirut (Lebanon)
Lead Sponsor

Eligibility

Sex/Gender
Female

Inclusion criteria

Inclusion criteria: 1. Care providers including mainly residents working in the public maternity hospitals in Damascus and its surroundings 2. Women as potential beneficiaries from our intervention would include all women (aged 15 - 49 years) using the hospitals under study. We will target in our measurements all women with living babies who agreed to participate in the study, whether the delivery was normal vaginal or by caesarean section. Women using those hospitals are largely from middle and low socio-economic class.

Exclusion criteria

Exclusion criteria: All care providers and women who do not meet the inclusion criteria

Design outcomes

Primary

MeasureTime frame
Women's satisfaction with interpersonal relationships of doctors working in labour and delivery rooms. The measurement of outcomes will be carried out after the training in each hospital as well as 2 and 6 months afterwards.

Secondary

MeasureTime frame
Change in communicative behaviour of the care providers (residents) serving in labour and delivery rooms. The measurement of outcomes will be carried out after the training in each hospital as well as 2 and 6 months afterwards.

Countries

Syria

Outcome results

None listed

Source: ISRCTN (via WHO ICTRP) · Data processed: Mar 10, 2026