INQUIRE ethnographic case studies

The INQUIRE Project: Improving NHS Quality Using Internet Ratings and Experiences

Status

Active, not recruiting

Phases

Unknown

Study type

Observational

Source

ISRCTN

Registry ID

ISRCTN33095169

Enrollment

Registered

2017-03-24

Start date

2016-10-30

Completion date

Unknown

Last updated

2024-04-22

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Health services and delivery research Not Applicable Health services and delivery research

Interventions

The INQUIRE study is part of a wider programme of work consisting of five interlinked projects of applied health service research. This study uses in-depth case studies (including ethnographic observ

Eligibility

Sex/Gender

All

Inclusion criteria

Inclusion criteria: Staff who work at the participating NHS Trusts.

Exclusion criteria

Exclusion criteria: Participants that do not fulfil the inclusion criteria.

Design outcomes

Primary

Measure	Time frame
Staff views about organisational practices in online feedback is measured through staff focus groups, interviews and observations throughout the study period.	—

Secondary

Measure	Time frame
There are no secondary outcomes for this study.	—

Countries

England, United Kingdom

Contacts

Public ContactVanessa Eade

Outcome results

None listed

Source: ISRCTN (via WHO ICTRP) · Data processed: Feb 20, 2026