Preventing no-shows in patients in outpatient forensic mental health care. Not Applicable
Conditions
Interventions
Patients whose appointments are recorded as not cancelled at the time of the calls and whose predicted risk of no-show is at least 0.50 receive a reminder phone call. These reminder calls are made two
Sponsors
Dimence
Eligibility
Sex/Gender
All
Inclusion criteria
Inclusion criteria: All appointments for participants who received outpatient treatment at Transfore between the earlier mentioned period were included.
Exclusion criteria
Exclusion criteria: Exclusion criteria were appointments that were cancelled by the therapist or the patient more than 24 hours before the appointment and crisis appointments.
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| Patient attendance at an appointment, defined as 1) attendance and 2) no-show (the patient not attending the appointment or the patient cancelling the appointment less than 24 hours before the appointment), measured using data collected in the clinic’s electronic health record system one day after the appointment | — |
Secondary
| Measure | Time frame |
|---|---|
| There are no secondary outcome measures | — |
Countries
Netherlands
Contacts
Public ContactErik de Groot
Outcome results
None listed