Skip to content

Are Caring Letters from other Veterans or counselors more effective at preventing suicide attempts in US military Veterans who have contacted the Veterans Crisis Line?

Randomized evaluation of a caring letters suicide prevention campaign

Status
Recruiting
Phases
Unknown
Study type
Interventional
Source
ISRCTN
Registry ID
ISRCTN27551361
Enrollment
100000
Registered
2020-05-15
Start date
2020-06-11
Completion date
Unknown
Last updated
2024-09-23

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Suicide prevention in US Veterans Mental and Behavioural Disorders

Interventions

Current interventions as of 09/02/2022: Caring Letters is a suicide prevention intervention that is well-suited for a public health approach delivered to a high-risk population. Caring Letters consist
thus inclusion of peer signed notes is based on prior research highlighting the important role of peer support for Veterans. Each letter will be based on a template with unique messages for each mail

Sponsors

Veterans Crisis Line
Lead Sponsor
Quality Enhancement Research Initiative (QUERI)
Collaborator

Eligibility

Sex/Gender
All

Inclusion criteria

Inclusion criteria: Current inclusion criteria as of 09/02/2022: Participants will be included if they call the Veterans Crisis Line during the recruitment period (11/06/2020 – 10/06/2021) and: 1. Are an identifiable VCL contact (i.e., not an anonymous contact) 2. Have a valid mailing address on file with the VA 3. Are contacting VCL about themselves (i.e., not contacting VCL about a loved one) All Veterans who complete the initial intervention and contact the VCL again will be considered for the additional Caring Letters. All Veteran age ranges and genders will be included. Previous inclusion criteria: Participants will be included if they call the Veterans Crisis Line during the recruitment period (estimated to be 6/1/2020 – 5/30/2022) and: 1. Are an identifiable VCL caller (i.e. not an anonymous caller) 2. Have a valid mailing address on file with the VA 3. Are calling about themselves (i.e. not calling about a loved one) All veteran age ranges and genders will be included.

Exclusion criteria

Exclusion criteria: Current exclusion criteria as of 09/02/2022: 1. No fixed valid mailing address available in VA records 2. Not identifiable (e.g., full SSN not known; last 4 digits of the SSN and name not available) 3. Not a Veteran (e.g., someone calling on behalf of a Veteran) 4. Has not received Veterans Health Administration (VHA) care Previous exclusion criteria: 1. No fixed valid mailing address available in VA records 2. Not identifiable (e.g. full SSN not known; last 4 digits of the SNN and name not available) 3. Not a veteran (e.g. someone calling on behalf of a veteran) 4. Has not received Veterans Health Administration (VHA) care 5. The intervention is thought to be counter-productive to clinical goals (e.g. poor boundaries with VCL staff)

Design outcomes

Primary

MeasureTime frame
Suicide attempts, as measured by a record of a suicide attempts in VA suicide behavior surveillance data (reports submitted by VA providers) or ICD-10 codes during the 1-year receipt of Caring Letters. A record of a suicide attempt in either data source will indicate that the case is positive for a suicide attempt. ICD-10 codes that will be considered a suicide attempt include those associated with intentional poisoning and other intentional self-harm.

Secondary

MeasureTime frame
Current secondary outcome measures as of 09/02/2022: 1. Incidence and frequency of VA psychiatric hospitalization from analysis of VA health care records data obtained from the VA’s Corporate data Warehouse (CDW) assessed for 1 year during Caring Letters and 2 years pre-intervention 2. Incidence and frequency of VA emergency department visits obtained from analysis of VA health care record data from the CDW assessed for 1 year during Caring Letters and 2 years pre-intervention 3. Rates of outpatient VA mental health care utilization from analysis of VA health care record data from the CDW assessed for 1 year during Caring Letters and 2 years pre-intervention 4. All-cause mortality, i.e., death rate from all causes of death obtained from VA health care record data from the CDW assessed for 1 year during Caring Letters and 2 years pre-intervention 5. Rates of calls to the VCL and VA411 (help line included in the Caring Letters) assessed for 1 year during Caring Letters and 2 years pre-intervention 6. Rates of suicide: Suicide mortality rates will be obtained from the VA/DoD Mortality Data Repository which contains the National Death Index (state death records data) for all Veterans assessed for 1 year during Caring Letters and 2 years pre-intervention. Since these data are not available until about 2 years after the year of death, these results will be delayed compared to other analyses. 7. Measures described in 1-6 above will also be compared between Veterans who contact the VCL again and receive additional Caring Letters, and Veterans who contact the VCL again and do not receive the additional Caring Letters. A secondary goal for this study is to collect data on the delivery of the intervention to inform potential improvements for implementation. The project will assess facilitators and barriers to implementing the Caring Letters program and will include budget impact analyses. The RE-AIM analytic framework will be used to examine implementation and impact of the in

Countries

United States of America

Contacts

Public ContactMark Reger
mark.reger@va.gov+1 253 583 3295

Outcome results

None listed

Source: ISRCTN (via WHO ICTRP) · Data processed: Feb 6, 2026