Access to and quality of coordinated primary care, including care for socially vulnerable populations Other
Conditions
Interventions
This is an observational, descriptive epidemiological study conducted in nine community health centers in the Île-de-France region, France. The study involves two participant populations:
1. Healthcar
single timepoint only.
Sponsors
Institut Jean-François Rey
Eligibility
Sex/Gender
All
Inclusion criteria
Inclusion criteria: Health Centers: The study will include a total of 9 health centers in the Île-de-France region, with variation in organizational and remuneration models: 1. 2 centers with activity-based remuneration 2. 7 centers with fixed-salary remuneration Patients: 1. Prospectively and randomly included during consultations. 2. Eligible patients are adults who have declared a primary care physician within the participating health center. Healthcare Professionals: All staff working in the participating centers during the study period will be included, whether medical or non-medical, clinical or non-clinical.
Exclusion criteria
Exclusion criteria: Patients: Patients who have not declared a primary care physician within the participating health center Healthcare Professionals: 1. Professionals not working at the participating health centers during the study period 2. Temporary staff or visiting professionals with no regular activity in the center
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| The relevance of organizational models in health centers will be assessed using the following tools: 1.Perceived job organization and coordination measured using the SAPHORA-JOB questionnaire among healthcare professionals at a single timepoint during the study period 2.Patient experience and satisfaction measured using the EUROPEP questionnaire among patients at a single timepoint during the study period | — |
Secondary
| Measure | Time frame |
|---|---|
| 1. Perception and experience of healthcare professionals measured using the SAPHORA-JOB questionnaire at a single timepoint. 2. Perception and experience of patients measured using the EUROPEP questionnaire at a single timepoint. 3. Patients’ social vulnerability measured using the EPICES score at a single timepoint. | — |
Countries
France
Contacts
Public ContactJulien Le Breton
Outcome results
None listed