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Overnight Calls in Primary Care - Randomized Controlled Trial of Management Using Nurse Telephone Consultation

Status
Active, not recruiting
Phases
Unknown
Study type
Interventional
Source
ISRCTN
Registry ID
ISRCTN16629331
Enrollment
Unknown
Registered
2004-01-23
Start date
1998-01-01
Completion date
Unknown
Last updated
2015-01-13

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Not applicable Not Applicable

Interventions

A nurse telephone consultation service integrated within a general practice cooperative. The out of hours period was 6.15pm to 11.15pm from Monday to Friday, 11.00am to 11.15pm on Saturday, and 8.00am
referral to the general practitioner on duty (for telephone advice, an appointment at a primary care centre, or a home visit)
referral to the emergency service or advice to attend accident and emergency. Calls were managed with the help of decision support software.

Sponsors

NHS R&D Regional Programme Register - Department of Health (UK)
Lead Sponsor

Eligibility

Inclusion criteria

Inclusion criteria: All patients contacting the out of hours service or about whom contact was made during specified times over the trial year

Exclusion criteria

Exclusion criteria: Not provided at time of registration

Design outcomes

Primary

MeasureTime frame
Not provided at time of registration—

Secondary

MeasureTime frame
Not provided at time of registration—

Countries

United Kingdom

Outcome results

None listed

Source: ISRCTN (via WHO ICTRP) · Data processed: Feb 4, 2026