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The effects of helping and supporting an adult who experienced harm in the NHS and/or social care

Experiences, outcomes and actions of family or friends (“carers”) when someone is harmed in the NHS or social care

Status
Recruiting
Phases
Unknown
Study type
Observational
Source
ISRCTN
Registry ID
ISRCTN16227158
Enrollment
30
Registered
2025-11-06
Start date
2025-10-06
Completion date
Unknown
Last updated
2026-03-02

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Carer experiences (e.g. unmet need) and outcomes (e.g. quality of life) when they are supporting a family member or friend (with any type of physical and/or mental health problems) who was harmed in the NHS or social care Other

Interventions

One-to-one interviews will be conducted with up to 30 carers of people, who have experienced physical or psychological harm in the NHS or adult social care settings. Researchers will analyse the inter

Sponsors

University of Oxford
Lead Sponsor

Eligibility

Sex/Gender
All
Age
18 Years to 100 Years

Inclusion criteria

Inclusion criteria: 1. A family member or close friend, who provides or provided help, care or support to an adult (aged 18 years or older) due to their care and support needs (“carers”), where the adult experienced harm in the NHS or Adult Social Care contexts in the last 5 years 2. Aged 18 years or older at the time of the harm 3. Able to participate in an interview. Reasonable support and adaptations can be made (e.g. language or disability support) 4. Able to give informed consent to participate in the study 5. Living in England

Exclusion criteria

Exclusion criteria: 1. The harm was experienced outside of England – whether one of the other UK nations or another country 2. The harm was experienced in private healthcare settings, outside of NHS care 3. Aged under 18 years (now or at the time when the harm occurred) 4. Unable to communicate in English, even with support or adaptations

Design outcomes

Primary

MeasureTime frame
The experiences and outcomes of unpaid carer who help and support an adult with long-term health problems who experienced harm in the NHS and/or social care. Interviews will explore the impact of the harm on the carer, their actions after harm, and any support needs they have. Method: Qualitative one-to-one interview (a single interview) that will be analysed by thematic analysis.

Secondary

MeasureTime frame
There are no secondary outcome measures

Countries

England, United Kingdom

Contacts

Public ContactMichele Peters
michele.peters@dph.ox.ac.uk+44 (0)1865 289428

Outcome results

None listed

Source: ISRCTN (via WHO ICTRP) · Data processed: Mar 14, 2026