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Content and delivery modes of prompts to engage users with a digital intervention (HeLP-Diabetes)

Testing content and delivery modes of HeLP-Diabetes prompts on user visits: two pilot randomised controlled trials

Status
Active, not recruiting
Phases
Unknown
Study type
Interventional
Source
ISRCTN
Registry ID
ISRCTN15997240
Enrollment
279
Registered
2016-05-25
Start date
2015-09-30
Completion date
Unknown
Last updated
2018-07-02

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Diabetes mellius Nutritional, Metabolic, Endocrine Diabetes mellius

Interventions

Randomisation for both Trial 1 and 2: Randomisation was done by extracting only user identification numbers from the HeLP-Diabetes database then using the website (https://www.random.org/), to genera

Sponsors

University College London (UCL)
Lead Sponsor

Eligibility

Sex/Gender
All

Inclusion criteria

Inclusion criteria: Trial 1 : 1. Registered users of HeLP-Diabetes 2. Subscribers to email prompts Trial 2: 1. Registered users of Help-Diabetes who provided cell phone numbers and agreed to receive text message prompts 2. Subscribers to email prompts 3. Included in trial 1

Exclusion criteria

Exclusion criteria: Trial 1 and 2: 1. Users registered after 30 September 2015 (as anyone who registered after this date would not have received an email or a text message prompt until the intervention period) 2. Users registered on HeLP-Diabetes randomised controlled trial plan (as this group of users cannot be randomised to receive different prompts until the end of the trial in early 2016)

Design outcomes

Primary

MeasureTime frame
Trial 1 and 2: Proportion of participants who visited HeLP-Diabetes at least once after receiving prompts during a period of 5 days is measured objectively through HeLP-Diabetes.

Secondary

MeasureTime frame
Trial 1: Proportion of participants who opened an email prompt at least once up to 5 days after receiving Trial 1 email prompts is measured objectively through HeLP-Diabetes.

Countries

United Kingdom

Contacts

Public ContactGhadah Alkhaldi
ghadah.alkhaldi.12@ucl.ac.uk+44 (0)20 7794 0500 (ext: 31399)

Outcome results

None listed

Source: ISRCTN (via WHO ICTRP) · Data processed: Feb 4, 2026