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Patient online GP letter trial

Using behavioural insight approaches to encourage GPs to encourage their patients to register with online services: a randomised controlled trial

Status
Active, not recruiting
Phases
Unknown
Study type
Interventional
Source
ISRCTN
Registry ID
ISRCTN15049088
Enrollment
3663
Registered
2015-12-23
Start date
2016-05-01
Completion date
Unknown
Last updated
2021-05-17

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

The trial is focused on the offer to patients in primary care to access their personal GP notes online. Not Applicable

Interventions

Current interventions as of 22/04/2016: The intervention will include all GP practices in England who have less than 10% of their patients registered with online services. Two or three

Sponsors

Department of Health
Lead Sponsor

Eligibility

Sex/Gender
All

Inclusion criteria

Inclusion criteria: Current exclusion criteria as of 22/04/2016: GP practices in England who have less than 10% of their patients registered for online services. Previous exclusion criteria: GP practices with the clinical systems supplier EMIS who currently offer the functionality to enable online access to detailed records.

Exclusion criteria

Exclusion criteria: All practices not currently using EMIS as their system supplier Added 22/04/2016: Practices who already have over 10% of their patients registered with online services

Design outcomes

Primary

MeasureTime frame
Current primary outcome measures as of 22/04/2016: Proportion of GP Practices in each trial arm who: 1. Make an appointment with the patient online implementation team 2. Click through to an available weblink for information and online resources for their patients Previous primary outcome measures: Proportion of GP Practices that enable the function to allow patients access to their medical notes online.

Secondary

MeasureTime frame
Added 22/04/2016: Proportion of patients registered with online services in each trial arm

Countries

United Kingdom

Contacts

Public ContactClare;Jo Ebberson;Chandler

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Outcome results

None listed

Source: ISRCTN (via WHO ICTRP) · Data processed: Feb 4, 2026