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Can communication skills training improve therapeutic communication between nurse-patient and patient satisfaction with nursing care?

The effect of communication skills training on nurse-patient therapeutic communication and patient satisfaction with nursing care

Status
Recruiting
Phases
Unknown
Study type
Interventional
Source
ISRCTN
Registry ID
ISRCTN13214256
Enrollment
120
Registered
2024-02-08
Start date
2024-02-10
Completion date
Unknown
Last updated
2024-02-19

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Improvement of nursing care in patients with cancer Not Applicable

Interventions

This study comprises three study groups randomly assigned for training: 1) no training, 2) case-based communication training, and 3) simulated scenario-based communication training. Randomization code

Sponsors

Center for Fundamental, Biomedical, and Clinical Research
Lead Sponsor

Eligibility

Sex/Gender
All

Inclusion criteria

Inclusion criteria: Patients: 1. Aged >45 years old 2. Treatment with chemotherapy for the first time in 5 years 3. Not participating in any clinical trial 4. Sufficient command of the Chinese language 5. No cognitive impairment 6. Provision of informed consent Nurses: 1. Certification to provide oncology care 2. Permanent staff 3 Providing care to patients with cancer treated with chemotherapy 4. Providing consent to participate in both pre-and post-test passements

Exclusion criteria

Exclusion criteria: Nursing students

Design outcomes

Primary

MeasureTime frame
Patient satisfaction measured using the La Monica–Oberst Patient Satisfaction Scale (LOPSS) and the Patient Satisfaction with Nursing Care Quality Questionnaire (PSNCQQ) after the intervention

Secondary

MeasureTime frame
Nurse communication skills measured using the self-efficacy questionnaire (SE-12) and the Nurse-Patient Therapeutic Communication Questionnaire after the intervention

Countries

China

Contacts

Public ContactYing Zhao
y.zhao@cfbcr.org+862787542445

Outcome results

None listed

Source: ISRCTN (via WHO ICTRP) · Data processed: Feb 4, 2026