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Impact of pre-alerts on patients, ambulance service and emergency department staff

Exploring the use of pre-hospital pre-alerts and their impact on patients, ambulance service and emergency department staff

Status
Active, not recruiting
Phases
Unknown
Study type
Observational
Source
ISRCTN
Registry ID
ISRCTN12652860
Enrollment
88
Registered
2022-04-05
Start date
2022-04-01
Completion date
Unknown
Last updated
2025-02-10

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Trauma and emergency care Not Applicable

Interventions

The purpose of this study is to understand the impact of pre-hospital pre-alerts on patients, ambulance and Emergency Department staff and to identify principles of good practice, areas of uncertainty

Sponsors

University of Sheffield
Lead Sponsor

Eligibility

Sex/Gender
All

Inclusion criteria

Inclusion criteria: Interviews in WP2, 3 and 4: participants over 18 years old only Staff interviews in WP2 and WP3: ambulance clinicians from each of the three ambulance sites and with Emergency Department (ED) staff from six EDs, including senior clinicians, ED co-ordinators and other roles that are identified as being key to understanding pre-alerts Survey in WP2: any ambulance clinicians within the 10 Regional Ambulance Services Patient and carer interviews in WP4: patients and their carers who were pre-alerted on their journey to hospital

Exclusion criteria

Exclusion criteria: 1. Patients or staff who do not speak English 2. Patients or staff who are under 18 years old

Design outcomes

Primary

MeasureTime frame
1. Clinician experience of undertaking pre-alerts explored using qualitative interviews (from ambulance service and ED perspectives) at a single timepoint 2. Patient and carer experience of being pre-alerted explored using qualitative interviews after experiencing a pre-alert Qualitative data analysed using framework analysis

Secondary

MeasureTime frame
There are no secondary outcome measures

Countries

England, United Kingdom

Outcome results

None listed

Source: ISRCTN (via WHO ICTRP) · Data processed: Feb 4, 2026