Promoting the accessibility of online blood test results Other
Conditions
Interventions
The person-based approach will be utilised, working with patients, carers, clinicians and other stakeholders. The project will comprise three work packages (WP), building on an ongoing systematic revi
Sponsors
University of Bristol
Eligibility
Sex/Gender
All
Age
18 Years to 100 Years
Inclusion criteria
Inclusion criteria: Current key inclusion criteria as of 11/05/2026: WP1: Patient and carer interview participants: Patient aged =18 years who has had a blood test in the previous month Or: Carer aged =18 of a patient who has had a blood test in the previous month Primary care staff interview participants: Member of primary care staff involved in systems of blood test communication (to include both clinical and non-clinical staff) WP2: Patient workshops: Participant aged =18 years Or: Carer aged =18 years of a patient Clinician workshops: Person aged =18 years employed in a role that involves communicating test results to patients For example, GPs, nurses, receptionists, practice managers, healthcare assistants, laboratory staff, clinical biochemists or haematologists. WP3: Patient (or carer of a patient) aged =18 years who has had a blood test in the past 6 months OR Patient (or carer of a patient) aged =18 years who has been involved in the WP2 workshops Previous key inclusion criteria: WP1: Patient and carer interview participants: Patient aged =18 years who has had a blood test in the previous month Or: Carer aged =18 of a patient who has had a blood test in the previous month Primary care staff interview participants: Member of primary care staff involved in systems of blood test communication (to include both clinical and non-clinical staff) WP2: Patient workshops: Participant aged =18 years Or: Carer aged =18 years of a patient Clinician workshops: Person aged =18 years employed in a role that involves communicating test results to patients For example, GPs, nurses, receptionists, practice managers, healthcare assistants, laboratory staff, clinical biochemists or haematologists. WP3: Patient (or carer of a patient) aged =18 years who has had a blood test in the past 1 month OR Patient (or carer of a patient) aged =18 years who has been involved in the WP2 workshops
Exclusion criteria
Exclusion criteria: WP1: Patient and carer interview participants: 1. Clinician feels it would be clinically inappropriate to invite a participant (e.g. patient on palliative care register) 2. Person is unable to give informed consent Primary care staff interview participants: Locum staff or staff members working less than 1 day per week in a practice WP2: Patient workshops: 1. Person is unable to give informed consent 2. Clinician feels it would be clinically inappropriate to invite a participant (e.g. patient on palliative care register) WP3: Clinician feels it would be clinically inappropriate to invite a participant (e.g. patient on palliative care register)
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| Work package 1: A detailed understanding of patient and staff experiences of online access to test results, collected using qualitative interviews conducted between March - August 2025. Work package 2: Draft tools and guidance to improve online test communication, developed using co-production workshops involving diverse patient groups, primary care staff and a PPIE advisory panel between May - October 2025 Work package 3: Web-based user-testing and refinement of the tools and guidance using a questionnaire disseminated to patients via GP practices and community groups between Jan - May 2026 | — |
Secondary
| Measure | Time frame |
|---|---|
| There are no secondary outcome measures | — |
Countries
England, United Kingdom
Contacts
Public ContactJessica Watson
Outcome results
None listed