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Assessing the impact of a digital job aid on clients' experience of family planning counselling and choice of long acting contraception methods

Evaluating the impact of Marie Stopes International's digital family planning counselling application (DCA) on the uptake of long-acting methods in Vietnam and Ethiopia: a multi-country randomised control trial

Status
Active, not recruiting
Phases
Unknown
Study type
Interventional
Source
ISRCTN
Registry ID
ISRCTN11040557
Enrollment
2475
Registered
2017-03-02
Start date
2016-06-01
Completion date
Unknown
Last updated
2018-08-27

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Long-acting and permanent contraceptive method (LAPM) uptake, and client experience of counselling amongst family planning switchers and adopters Pregnancy and Childbirth

Interventions

The intervention being tested is the Digital Counselling Application (DCA). It is a job aid for use by the provider during client FP counselling. It is designed as an application on a tablet, to assi
termed here as ‘usual care’. Clients are followed up at 4 months.

Sponsors

Marie Stopes UK
Lead Sponsor

Eligibility

Sex/Gender
Female

Inclusion criteria

Inclusion criteria: Recruiting clients: 1. All female clients recruited must be between 18 and 49, and have received FP counselling 2. They must be adopting an FP method, or switching from one FP method to another 3. In the intervention arm, they must have received counselling using the app 4. Clients who consented to participate in the research Recruiting providers: 1. Providers who work in clinics assigned to the intervention

Exclusion criteria

Exclusion criteria: Does not meet inclusion criteria

Design outcomes

Primary

MeasureTime frame
1. Uptake of LAPM of contraception, measured via telephone questionnaire with client within 1 day of counselling 2. Client satisfaction (scaled), measured via telephone questionnaire with client within 1 day of counselling

Secondary

MeasureTime frame
1. Length of and quality of consultation using the DCA based on pre-defined quality checklist, measured via 14 structured observations of provider client counselling with 1 provider over three days, for each of the 8 intervention clinics in Ethiopia and 6 intervention clinics in Vietnam) 2. Association between provider cadre and experience on adherence to DCA, measured via 14 structured observations of provider client counselling for each of the 8 intervention clinics in Ethiopia and 6 intervention clinics in Vietnam 3. Themed responses from the providers on their experience of using the DCA, measured via in-depth interviews with providers in Vietnam and Ethiopia who are observed using the DCA during the 3 days of structured observation 4. Themed responses from clients on their experience of the FP counselling and its influence on method choice and continuation, measured via in-depth interviews with clients who receive DCA counselling, and are observed by a researcher, within 3 days receiving counselling 5. Continuation rates of methods chosen by clients, measured via telephone interviews with clients who received telephone questionnaires and subsequently agreed to a follow up phone questionnaire 4 months after their FP counselling 6. Clients’ post counselling response to their chosen FP method, measured via telephone interviews with clients who received telephone questionnaires and subsequently agreed to a follow up phone questionnaire 4 months after their FP counselling

Countries

Ethiopia, Viet Nam

Contacts

Public ContactEmily Robinson
Emily.Robinson@mariestopes.org+44 (0)345 300 8090

Outcome results

None listed

Source: ISRCTN (via WHO ICTRP) · Data processed: Mar 5, 2026